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    Duet Wifi not detected

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    Duet Hardware and wiring
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    • vamatisundefined
      vamatis
      last edited by

      Hi,

      I recently received my Duet Wifi 3D board, and wanted to have a first look at it today.
      I tried to configure the network using the instructions on that page: https://duet3d.dozuki.com/Guide/1.)+Getting+Connected+to+your+Duet/7

      Unfortunately, my board isn't recognized on my macbookpro.

      The 3 leds 3.3v, 5v and usb are lit.

      I also tried to power it from an external power supply before connecting the usb, but with no more results.

      What else can I check?

      Thank you very much,

      nick

      Stephen6309undefined 1 Reply Last reply Reply Quote 0
      • Stephen6309undefined
        Stephen6309 @vamatis
        last edited by

        @vamatis https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

        1 Reply Last reply Reply Quote 0
        • vamatisundefined
          vamatis
          last edited by

          Thank you very much for the answer. I just tried it. I now also have the "diag" led lit, but still nothing showing up when going for ls /dev/tty.*

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          • dc42undefined
            dc42 administrators
            last edited by

            Have you tried using a different USB cable?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            1 Reply Last reply Reply Quote 0
            • vamatisundefined
              vamatis
              last edited by

              Hi,

              yes, I tried that too 🙂

              1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators
                last edited by dc42

                Is this relevant https://forum.duet3d.com/topic/9796/no-usb-connection-on-macbook-duet-2-wifi-first-start ?

                Also, I have a feeling that you may need ls /dev/tty* without the '.'.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • vamatisundefined
                  vamatis
                  last edited by

                  Just tried both (/de/tty*) and looking directly in the /dev/ folder, and nothing appears 😞

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                  • vamatisundefined
                    vamatis
                    last edited by

                    Hi,

                    Apparently it's my macbook that must be the problem.. I tried connecting it to a friend's pc, and I got the bossa port.... Which enabled me to load the firmware..

                    Is there any way to setup the wifi connection other than the serial method?

                    thanks

                    dc42undefined 1 Reply Last reply Reply Quote 0
                    • Vetiundefined
                      Veti
                      last edited by

                      open a terminal and issue the dmesg command after the usb connection.
                      there should be some information regarding the usb connection.

                      1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @vamatis
                        last edited by

                        @vamatis said in Duet Wifi not detected:

                        Hi,

                        Apparently it's my macbook that must be the problem.. I tried connecting it to a friend's pc, and I got the bossa port.... Which enabled me to load the firmware..

                        Is there any way to setup the wifi connection other than the serial method?

                        thanks

                        You can set up the wifi connection on your friend's PC if you know the SSID and password for your network. Both are case sensitive.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • vamatisundefined
                          vamatis
                          last edited by

                          Hi,

                          Sorry for the very long delay, I haven't had time to retry the board and try to finally setup my board to revive my printer. Just came back to it after a black friday crazy buy of the hemera setup.

                          I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it" so I can't flash the board (it is in recovery mode, with the diag led on)

                          What did I mess up?

                          thanks

                          dc42undefined 1 Reply Last reply Reply Quote 0
                          • dc42undefined
                            dc42 administrators @vamatis
                            last edited by

                            @vamatis said in Duet Wifi not detected:

                            I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it"

                            Windows does that sometime, it appears that it can't handle the speed with which a Duet can reboot. The usual fix is to plug it into another USB port; or if you are using a USB hub, disconnect the hub from Windows and then reconnect it; or reboot Windows.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            vamatisundefined 1 Reply Last reply Reply Quote 0
                            • vamatisundefined
                              vamatis @dc42
                              last edited by vamatis

                              @vamatis said in Duet Wifi not detected:

                              Hi,

                              Sorry for the very long delay, I haven't had time to retry the board and try to finally setup my board to revive my printer. Just came back to it after a black friday crazy buy of the hemera setup.

                              I tried to get the board to work again, on a windows 7 pc that time, but I can't get anything else than "the device malfunctioned and windows can't recognize it" so I can't flash the board (it is in recovery mode, with the diag led on)

                              What did I mess up?

                              thanks

                              I tried all 3 of the ports I have on the pc, all do the same... I tried the sd procedure also to reflash the FW, but I can't get the diag led to stay off..

                              1 Reply Last reply Reply Quote 0
                              • vamatisundefined
                                vamatis
                                last edited by

                                Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"
                                I can't get the damn bossa port to show up 😢

                                At that point, I don't really know what I'm supposed to do? Is there someone I can send the board to to have it checked or setup?

                                thank you

                                Nick

                                dc42undefined 1 Reply Last reply Reply Quote 0
                                • dc42undefined
                                  dc42 administrators @vamatis
                                  last edited by dc42

                                  @vamatis said in Duet Wifi not detected:

                                  Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"

                                  Have you installed the Windows device driver? You can download it from https://github.com/dc42/RepRapFirmware/blob/dev/Driver/DuetDriverFiles.zip. However, if you've already installed the Windows version of Bossa then I think you should already have a suitable driver installed.

                                  If you display the properties of the unknown device, what VID and PID does it give?

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  1 Reply Last reply Reply Quote 0
                                  • vamatisundefined
                                    vamatis
                                    last edited by

                                    Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                                    Firmware flashed, network configured, all good now!

                                    Thank you very much for the support!

                                    Corexyundefined 1 Reply Last reply Reply Quote 0
                                    • Corexyundefined
                                      Corexy @vamatis
                                      last edited by

                                      @vamatis said in Duet Wifi not detected:

                                      Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                                      Firmware flashed, network configured, all good now!

                                      Thank you very much for the support!

                                      @vamatis

                                      Hi,

                                      Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

                                      I seem to be having the same problem, and have run out of options.

                                      vamatisundefined A Former User? 2 Replies Last reply Reply Quote 0
                                      • vamatisundefined
                                        vamatis @Corexy
                                        last edited by

                                        @Corexy said in Duet Wifi not detected:

                                        @vamatis said in Duet Wifi not detected:

                                        Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
                                        Firmware flashed, network configured, all good now!

                                        Thank you very much for the support!

                                        @vamatis

                                        Hi,

                                        Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

                                        I seem to be having the same problem, and have run out of options.

                                        Hi,

                                        Don't think I still have it but I basically cut a usb cable to connect it on the internal USB expansion header of my computer...

                                        1 Reply Last reply Reply Quote 0
                                        • A Former User?
                                          A Former User @Corexy
                                          last edited by A Former User

                                          @Corexy you'll find the pinout in your motherboard manual; and colour coding of the cut usb cable on google.

                                          most motherboards i've seen follow this layout though, can measure to confirm if you don't have the manual to double check,
                                          e982d414-f278-4305-954a-2164714d0295-image.png

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                                          • Corexyundefined
                                            Corexy
                                            last edited by Corexy

                                            That's a pretty big step going onto the motherboard lol....missus will kill me if I mess about with the computer like that.

                                            So you think it's the actual USB plug on the computer giving trouble??

                                            I've got 2 dead boards here, both have been reset. One won't read at all, and the other is showing a bossa port but fails to write the firmware each time.

                                            Surely it's either connecting or it isn't?

                                            And thank you very much for getting back to me, appreciated.

                                            dc42undefined 1 Reply Last reply Reply Quote 0
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