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    SD card on paneDue 7" not reading

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    • ronnien59undefined
      ronnien59
      last edited by

      I am trying to get the PanelDue 7" screen to read from its internal SD card slot, however it comes up with an error. " Error 1 accessing SD card" Can someone help with this?

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      • dc42undefined
        dc42 administrators
        last edited by

        Do you have a 10-way ribbon cable connected between the PanelDue and the Duet WiFi, as well as the 4-pin main cable?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • ronnien59undefined
          ronnien59
          last edited by

          No I do not have a ribbon cable installed.

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          • T3P3Tonyundefined
            T3P3Tony administrators
            last edited by

            There is some more information here:

            https://duet3d.com/wiki/Connecting_an_LCD_control_panel#Using_the_external_SD_card_socket_on_the_LCD_panel

            www.duet3d.com

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            • ronnien59undefined
              ronnien59
              last edited by

              @T3P3Tony:

              There is some more information here:

              https://duet3d.com/wiki/Connecting_an_LCD_control_panel#Using_the_external_SD_card_socket_on_the_LCD_panel

              Thanks I have order one this evening.

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              • ronnien59undefined
                ronnien59
                last edited by

                Okay,
                I have connected the 10 pin ribbon cable between PanelDue 2.0 7" and Duet WiFi and I am still getting an error. I have the latest software loaded on the DuetWiFi board. Am I missing something? I have looked at the documentation and all seams to be correct pin to pin as laid out. It still will not read from the card.

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  Can you post photos showing how the ribbon cable is connected to the PanelDue and to the Duet WiFi? How long is the cable?

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • ronnien59undefined
                    ronnien59
                    last edited by

                    Here you go DC42
                    the length is 800mm

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      800mm is too long. See https://duet3d.com/wiki/Connecting_an_LCD_control_panel

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • ronnien59undefined
                        ronnien59
                        last edited by

                        Okay, I have tried the 400mm and also the 200mm ribbon cable and it still has the same error as in the beginning. It will not read the SD card inserted in the PanelDue 7". Any other place to look?

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          Your connections look correct to me. Does the same SD card work in a PC? Is is formatted as FAT32?

                          The PanelDue controller board just connects the SD card pins on the 40-way connector to the pins on the 10-pin connector. Power for the SD card is provided by the TFT panel.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • ronnien59undefined
                            ronnien59
                            last edited by

                            Is there a size limit to the SD card used? I have used everything from a 100mm to a 400mm cable and it still will not connect. Yes the SD card is formatted to FAT32 and works in my PC.

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              I am not aware of a size limit. The SD card I test with is 8Gb.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • T3P3Tonyundefined
                                T3P3Tony administrators
                                last edited by

                                The SD card are limited to the SD 2.0 standard called SDHC so up to 32GB

                                www.duet3d.com

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                                • ronnien59undefined
                                  ronnien59
                                  last edited by

                                  Okay, I give up.. I have tried several different brands of SD cards, No help, I have tried different lengths of ribbon cable, No help,. Every time I try to connect to SD card on the PanelDue I receive the same error

                                  "" Error 1 accessing SD card""

                                  could the problem be in the PanelDue 2.0 control board or the DuetWiFi connection itself??

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    It's unlikely to be a problem with the PanelDue because the pins from the TFT socket are connected directly to the pins on the ribbon cable connector. It's a little more likely to be a problem with the Duet WiFi because a pin on the microcontroller is also involved. It's also more likely to be a problem with the TFT panel because that has the socket and it is also responsible for providing power to the SD card.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • pmaundefined
                                      pma
                                      last edited by

                                      Hello,

                                      Just got round to try using sd card with my panel due and getting the same error.

                                      duetwifi firmware 1.17e
                                      paneldue firmware 1.15c on 7" screen
                                      8gb sdhc card fat 32
                                      150mm idc cable

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                                      • ronnien59undefined
                                        ronnien59
                                        last edited by

                                        I have tried SD cards ranging from 1gb to 32 and have recieved the same error with each card

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                                        • number40fanundefined
                                          number40fan
                                          last edited by

                                          Just attempted to use the SD card as well and can't get it to read. Any follow ups on this to get it working? 7" here as well.

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            @number40fan:

                                            Just attempted to use the SD card as well and can't get it to read. Any follow ups on this to get it working? 7" here as well.

                                            Can you confirm that you have connected the PanelDue to the Duet using a ribbon cable as well as the 4-way cable? Are you sure the ribbon cable is wired correctly, pin 1 to pin 1?

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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