Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Duet Wifi not detected

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    7
    24
    1.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • vamatisundefined
      vamatis
      last edited by

      Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"
      I can't get the damn bossa port to show up 😢

      At that point, I don't really know what I'm supposed to do? Is there someone I can send the board to to have it checked or setup?

      thank you

      Nick

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @vamatis
        last edited by dc42

        @vamatis said in Duet Wifi not detected:

        Ok, so I've an other computer today, on another version of windows just to make sure.... And all I can get is "unknown device"

        Have you installed the Windows device driver? You can download it from https://github.com/dc42/RepRapFirmware/blob/dev/Driver/DuetDriverFiles.zip. However, if you've already installed the Windows version of Bossa then I think you should already have a suitable driver installed.

        If you display the properties of the unknown device, what VID and PID does it give?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        1 Reply Last reply Reply Quote 0
        • vamatisundefined
          vamatis
          last edited by

          Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
          Firmware flashed, network configured, all good now!

          Thank you very much for the support!

          Corexyundefined 1 Reply Last reply Reply Quote 0
          • Corexyundefined
            Corexy @vamatis
            last edited by

            @vamatis said in Duet Wifi not detected:

            Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
            Firmware flashed, network configured, all good now!

            Thank you very much for the support!

            @vamatis

            Hi,

            Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

            I seem to be having the same problem, and have run out of options.

            vamatisundefined A Former User? 2 Replies Last reply Reply Quote 0
            • vamatisundefined
              vamatis @Corexy
              last edited by

              @Corexy said in Duet Wifi not detected:

              @vamatis said in Duet Wifi not detected:

              Ok, I finally got the board working! I had to build a custom cable connected directly to the external usb header of the motherboard to get my stupid computer to see it as bossa port..
              Firmware flashed, network configured, all good now!

              Thank you very much for the support!

              @vamatis

              Hi,

              Can you please show how to make the custom cable (connected directly to the external usb header of the motherboard) you have described?

              I seem to be having the same problem, and have run out of options.

              Hi,

              Don't think I still have it but I basically cut a usb cable to connect it on the internal USB expansion header of my computer...

              1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User @Corexy
                last edited by A Former User

                @Corexy you'll find the pinout in your motherboard manual; and colour coding of the cut usb cable on google.

                most motherboards i've seen follow this layout though, can measure to confirm if you don't have the manual to double check,
                e982d414-f278-4305-954a-2164714d0295-image.png

                1 Reply Last reply Reply Quote 0
                • Corexyundefined
                  Corexy
                  last edited by Corexy

                  That's a pretty big step going onto the motherboard lol....missus will kill me if I mess about with the computer like that.

                  So you think it's the actual USB plug on the computer giving trouble??

                  I've got 2 dead boards here, both have been reset. One won't read at all, and the other is showing a bossa port but fails to write the firmware each time.

                  Surely it's either connecting or it isn't?

                  And thank you very much for getting back to me, appreciated.

                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • A Former User?
                    A Former User
                    last edited by

                    It seems to have been in the case for that user; utilizing a unused usb header seemed to work for him.

                    Its no different than the wiring for front panel usb connectors, the header is usually keyed with one pin missing so you could take 2x5 dupont housing, plug a hole, crimp some terminals and make up cable that is more or less impossible to connect the wrong way (if made correctly ofc)

                    1 Reply Last reply Reply Quote 0
                    • deckingmanundefined
                      deckingman
                      last edited by

                      I'm not expert by any means but I have a built a few PCs in my time. I can see how this might happen because the last one I built, I wanted to fit a USB hub/card reader and bought about 3 before I found one that played nicely. Even now, sometimes when I get a Windows update, that USB hub / card reader will start to misbehave and it always takes me a few hours to get it working properly again.

                      Ian
                      https://somei3deas.wordpress.com/
                      https://www.youtube.com/@deckingman

                      vamatisundefined 1 Reply Last reply Reply Quote 0
                      • vamatisundefined
                        vamatis @deckingman
                        last edited by

                        @deckingman said in Duet Wifi not detected:

                        I'm not expert by any means but I have a built a few PCs in my time. I can see how this might happen because the last one I built, I wanted to fit a USB hub/card reader and bought about 3 before I found one that played nicely. Even now, sometimes when I get a Windows update, that USB hub / card reader will start to misbehave and it always takes me a few hours to get it working properly again.

                        the problem is that on a lot of computers, the front outside usb ports are soldered and built like shit and it apparently made the board hickup and not connect properly...

                        1 Reply Last reply Reply Quote 0
                        • dc42undefined
                          dc42 administrators @Corexy
                          last edited by

                          @Corexy said in Duet Wifi not detected:

                          ... the other is showing a bossa port but fails to write the firmware each time.

                          Does it write but fail to verify? If so, that can be caused by the Erase jumper still being in place/Erase button being stuck down.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Unless otherwise noted, all forum content is licensed under CC-BY-SA