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    No USB port in Paneldue 7 " firmware installation

    Scheduled Pinned Locked Moved
    Firmware installation
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    • aegoundefined
      aego @aego
      last edited by

      @aego and I am using Bossa 1.9

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      • A Former User?
        A Former User
        last edited by

        A different USB cable is always a good idea; but what caused the firmware to stop working?

        aegoundefined 1 Reply Last reply Reply Quote 0
        • aegoundefined
          aego @A Former User
          last edited by

          @bearer I've tried with other cables too (3). The resolution was wrong and the text came out mirrored. So I decided to update the firmware.

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          • A Former User?
            A Former User
            last edited by

            Are you getting any response from the computer when you connect the usb cable?

            Take a look in device manager or dmesg depending on OS?

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            • aegoundefined
              aego
              last edited by

              No usb port appears on bossa panel or device manager. It's as if the USB connection with Panel due controller is not recognized.

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              • A Former User?
                A Former User
                last edited by

                Its either the CPU damaged, or a problem in the USB chain i'd recon.

                Given firmware was running, I'd focus on USB unless something happened to suggest damage to the CPU.

                Maybe there is a problem with the port on the board? Share a close up pictue of solder joints?

                aegoundefined 1 Reply Last reply Reply Quote 0
                • aegoundefined
                  aego @A Former User
                  last edited by

                  @bearer 4 - IMG_3297.JPG 3 - IMG_3296.JPG 2 - IMG_3295.JPG 1 - IMG_3294.JPG

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                  • A Former User?
                    A Former User
                    last edited by

                    most interested in the solder joints on the usb port (red circle)

                    but isn't the 4 pin connector damaged or reversed? (yellow cicle)
                    f9bcfd6a-167a-4ad4-9f8c-ae4d9ba0d269-image.png

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                    • aegoundefined
                      aego
                      last edited by

                      (white ) from Din (board) to VTX DO ( Duet 2 wifi)
                      (black ) from Dout (board) to VRX DO ( Duet 2 wifi)

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                      • A Former User?
                        A Former User
                        last edited by

                        looks like the order of the connectors are correct, but the connector looks reversed (but its not likely to be the problem)
                        0ce195db-ce6d-4c21-b304-a2e6711a2c55-image.png

                        anyways, a closer picture of the USB port, and better lighting please.

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                        • aegoundefined
                          aego
                          last edited by

                          1 - IMG_3298.JPG

                          aegoundefined 1 Reply Last reply Reply Quote 0
                          • aegoundefined
                            aego @aego
                            last edited by

                            @aego
                            the welds seem ok to me

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                            • A Former User?
                              A Former User
                              last edited by

                              possibly. a little light on solder paste for the socket, but pins look okay at a distance.

                              the 4 pin connector isn't connected to anything when you're trying this right?

                              if so sounds like you should check the warranty terms with your vendor and report back.

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                              • aegoundefined
                                aego
                                last edited by

                                @bearer said in No USB port in Paneldue 7 " firmware installation:

                                all 4 pins are connected. Should I disconnect the White (Din) or Red (+5v) pin?

                                A Former User? 1 Reply Last reply Reply Quote 0
                                • A Former User?
                                  A Former User @aego
                                  last edited by

                                  @aego said in No USB port in Paneldue 7 " firmware installation:

                                  all 4 pins are connected.

                                  to both the PanelDue and the Duet? if yes, try disconnecting all 4 from one side just to be sure.

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                                  • aegoundefined
                                    aego
                                    last edited by

                                    Now after desconnecting all pins, the USB port appeared.
                                    I triggered the Write button, started the process and was soon interruped with the following error message " Flash command failled"

                                    droftartsundefined 1 Reply Last reply Reply Quote 0
                                    • droftartsundefined
                                      droftarts administrators @aego
                                      last edited by

                                      @aego I was going to say you need to disconnect the PanelDue from the Duet, but you seem to have done that now.

                                      See https://duet3d.dozuki.com/Wiki/PanelDue_Firmware_update for flashing instructions.

                                      Did you check the Erase all, Lock, and Boot from flash boxes?

                                      Ian

                                      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                                      • A Former User?
                                        A Former User @aego
                                        last edited by

                                        @aego said in No USB port in Paneldue 7 " firmware installation:

                                        I followed the instructions at https://miscsolutions.wordpress.com/paneldue/,

                                        no you didn't 🤦

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                                        • aegoundefined
                                          aego
                                          last edited by

                                          Yes, I triggered Erase and Reset buttons. I'll reread the instructions and if I jumped anything, I'm sorry

                                          aegoundefined 1 Reply Last reply Reply Quote 0
                                          • aegoundefined
                                            aego @aego
                                            last edited by

                                            @aego
                                            Anyway there was evolution thanks to bearer
                                            my thanks

                                            aegoundefined 1 Reply Last reply Reply Quote 0
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