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    No USB port in Paneldue 7 " firmware installation

    Scheduled Pinned Locked Moved
    Firmware installation
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    • aegoundefined
      aego
      last edited by

      No usb port appears on bossa panel or device manager. It's as if the USB connection with Panel due controller is not recognized.

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      • A Former User?
        A Former User
        last edited by

        Its either the CPU damaged, or a problem in the USB chain i'd recon.

        Given firmware was running, I'd focus on USB unless something happened to suggest damage to the CPU.

        Maybe there is a problem with the port on the board? Share a close up pictue of solder joints?

        aegoundefined 1 Reply Last reply Reply Quote 0
        • aegoundefined
          aego @A Former User
          last edited by

          @bearer 4 - IMG_3297.JPG 3 - IMG_3296.JPG 2 - IMG_3295.JPG 1 - IMG_3294.JPG

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          • A Former User?
            A Former User
            last edited by

            most interested in the solder joints on the usb port (red circle)

            but isn't the 4 pin connector damaged or reversed? (yellow cicle)
            f9bcfd6a-167a-4ad4-9f8c-ae4d9ba0d269-image.png

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            • aegoundefined
              aego
              last edited by

              (white ) from Din (board) to VTX DO ( Duet 2 wifi)
              (black ) from Dout (board) to VRX DO ( Duet 2 wifi)

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              • A Former User?
                A Former User
                last edited by

                looks like the order of the connectors are correct, but the connector looks reversed (but its not likely to be the problem)
                0ce195db-ce6d-4c21-b304-a2e6711a2c55-image.png

                anyways, a closer picture of the USB port, and better lighting please.

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                • aegoundefined
                  aego
                  last edited by

                  1 - IMG_3298.JPG

                  aegoundefined 1 Reply Last reply Reply Quote 0
                  • aegoundefined
                    aego @aego
                    last edited by

                    @aego
                    the welds seem ok to me

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                    • A Former User?
                      A Former User
                      last edited by

                      possibly. a little light on solder paste for the socket, but pins look okay at a distance.

                      the 4 pin connector isn't connected to anything when you're trying this right?

                      if so sounds like you should check the warranty terms with your vendor and report back.

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                      • aegoundefined
                        aego
                        last edited by

                        @bearer said in No USB port in Paneldue 7 " firmware installation:

                        all 4 pins are connected. Should I disconnect the White (Din) or Red (+5v) pin?

                        A Former User? 1 Reply Last reply Reply Quote 0
                        • A Former User?
                          A Former User @aego
                          last edited by

                          @aego said in No USB port in Paneldue 7 " firmware installation:

                          all 4 pins are connected.

                          to both the PanelDue and the Duet? if yes, try disconnecting all 4 from one side just to be sure.

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                          • aegoundefined
                            aego
                            last edited by

                            Now after desconnecting all pins, the USB port appeared.
                            I triggered the Write button, started the process and was soon interruped with the following error message " Flash command failled"

                            droftartsundefined 1 Reply Last reply Reply Quote 0
                            • droftartsundefined
                              droftarts administrators @aego
                              last edited by

                              @aego I was going to say you need to disconnect the PanelDue from the Duet, but you seem to have done that now.

                              See https://duet3d.dozuki.com/Wiki/PanelDue_Firmware_update for flashing instructions.

                              Did you check the Erase all, Lock, and Boot from flash boxes?

                              Ian

                              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                              • A Former User?
                                A Former User @aego
                                last edited by

                                @aego said in No USB port in Paneldue 7 " firmware installation:

                                I followed the instructions at https://miscsolutions.wordpress.com/paneldue/,

                                no you didn't 🤦

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                                • aegoundefined
                                  aego
                                  last edited by

                                  Yes, I triggered Erase and Reset buttons. I'll reread the instructions and if I jumped anything, I'm sorry

                                  aegoundefined 1 Reply Last reply Reply Quote 0
                                  • aegoundefined
                                    aego @aego
                                    last edited by

                                    @aego
                                    Anyway there was evolution thanks to bearer
                                    my thanks

                                    aegoundefined 1 Reply Last reply Reply Quote 0
                                    • aegoundefined
                                      aego @aego
                                      last edited by

                                      @aego
                                      Bearer you are right, I did not check the Erase all, Lock, and Boot from flash boxes. My failure to read the instructions quickly. Again sorry and thank you, thank you very much

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