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    Duet won't boot problem

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    • mkrsjakundefined
      mkrsjak
      last edited by

      Fuses are intact, how can I check the U3? Visually it looks ok.

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      • A Former User?
        A Former User
        last edited by

        the 5v LED that isn't on is the second best indicator; if the fuse is okay and you don't get a 5v led u3 isn't working (possible but less likely one of the small diodes around u3 can fail, usually as a cascade failure i think).

        in any case if you don't have a 5v led and nothing is connected (like paneldue or zprobe etc) then odds are something is damaged.

        Does anything get hot? Does it work if powered from usb?

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        • mkrsjakundefined
          mkrsjak
          last edited by

          @bearer said in Duet won't boot problem:

          hat isn't on is the second best indicator; if the fuse is okay and you don't get a 5v led u3

          I took a microscope and the u3 is indeed damaged.
          Is there any guide how to replace it? And what is actually the part number? 🦆

          A Former User? 1 Reply Last reply Reply Quote 0
          • A Former User?
            A Former User
            last edited by

            any guide to rework of a QNF chip will do, but you will need proper preheating as the board is 2oz copper, and has 4 layers where 3 are most ground planes.

            Part is a A4403GEUTR

            mkrsjakundefined 1 Reply Last reply Reply Quote 0
            • A Former User?
              A Former User @mkrsjak
              last edited by A Former User

              @mkrsjak said in Duet won't boot problem:

              I took a microscope and the u3 is indeed damaged.

              could be worth noting it may be covered by the manufacturers warranty if the board is less than 6 months; unless its caused by a short in wiring or other external factors.

              mkrsjakundefined 1 Reply Last reply Reply Quote 0
              • mkrsjakundefined
                mkrsjak @A Former User
                last edited by

                @bearer The board is more than 1 year old. I thought we have EU warranty 2 years,but apparently not.

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                • A Former User?
                  A Former User @mkrsjak
                  last edited by A Former User

                  @mkrsjak said in Duet won't boot problem:

                  I thought we have EU warranty 2 years

                  that could be something to ask your vendor about; I would have consumer protection rights if purchased locally even if the manufacturer says 6 months but I can't speak to your local rules; and it would be a matter for the vendor, not the manufacturer.

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                  • mkrsjakundefined
                    mkrsjak @A Former User
                    last edited by

                    @bearer said in Duet won't boot problem:

                    A4403GEUTR

                    I found this one, seems to be within fast shipping reach.
                    https://www.tme.eu/at/en/details/a4403geutr-t/voltage-regulators-dc-dc-circuits/allegro-microsystems/

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                    • A Former User?
                      A Former User
                      last edited by

                      Looks like the correct one. (but you will need a hot air station, a preheater/hotplate and some good flux as well)

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                      • mkrsjakundefined
                        mkrsjak @A Former User
                        last edited by

                        @bearer said in Duet won't boot problem:

                        ut you will need a hot air station, a preheater/hotplate and some good

                        Have hotair, no preheat and really doing this the first time.

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                        • mkrsjakundefined
                          mkrsjak @A Former User
                          last edited by

                          @bearer are the other 2 numbers important? 4403T XXXX YYYL ? cause there are many versions with different X and Y

                          A Former User? 1 Reply Last reply Reply Quote 0
                          • T3P3Tonyundefined
                            T3P3Tony administrators
                            last edited by T3P3Tony

                            @mkrsjak said in Duet won't boot problem:

                            4403T XXXX YYYL

                            The A4403 datasheet is here:https://www.allegromicro.com/~/media/Files/Datasheets/A4403-Datasheet.ashx

                            ;
                            The part numbering specifically
                            ecff334d-3018-4d61-adde-bbf116ce1e59-image.png

                            www.duet3d.com

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                            • mkrsjakundefined
                              mkrsjak
                              last edited by

                              ok, will buy and hopefully fix it, will post the result. thank you all for the outstanding help!

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                              • A Former User?
                                A Former User @mkrsjak
                                last edited by A Former User

                                @mkrsjak said in Duet won't boot problem:

                                no preheat and really doing this the first time.

                                just be carefull with the surrounding parts, shield with kapton or alu tape (don't take the paper backing off the alu tape, it makes a mess (when very hot))

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                                • A Former User?
                                  A Former User @mkrsjak
                                  last edited by A Former User

                                  @mkrsjak said in Duet won't boot problem:

                                  are the other 2 numbers important?

                                  to add on Tonys reply; usually the last few numbers/letters refer to packageing, both in terms of which package it is (qnf, qft, bga sop etc) and how its packaged, tape, tray, tube etc; and the details are usually in the datasheets. (I posted the variant that is commonly available as "cut tape" in low quantity)

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                                  • mkrsjakundefined
                                    mkrsjak
                                    last edited by

                                    @bearer said in Duet won't boot problem:

                                    QNF

                                    I was something else wrong with the board. The U3 gets fried again, even with no connections except the power IN.
                                    I will buy a replacement, but really not see a point buy from duet with only 6months of warranty. This should be fixed in general.
                                    Even shoes and heavily wearing products have 2 years. Shame.

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                                    • Phaedruxundefined
                                      Phaedrux Moderator
                                      last edited by

                                      Sorry to hear you've had an unfortunate hardware failure and were unable to resolve it. The warranty provided can be reviewed here: https://www.duet3d.com/warranty

                                      Unfortunately you're out of the warranty period it would seem. However, we may be able to provide you with a refurbished board at a reduced price on exchange. Please contact roland@duet3d.com to inquire about current availability.

                                      Z-Bot CoreXY Build | Thingiverse Profile

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