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    Duet Wifi resetting part way through prints

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    • Bmilamundefined
      Bmilam
      last edited by Bmilam

      Here is the m122 after that print failled

      4/26/2020, 6:18:37 PM	m122
      === Diagnostics ===
      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet WiFi 1.02 or later
      Board ID: 08DGM-9568A-F23SD-6J9DL-3SN6K-KTRZH
      Used output buffers: 1 of 24 (19 max)
      === RTOS ===
      Static ram: 25712
      Dynamic ram: 93140 of which 0 recycled
      Exception stack ram used: 320
      Never used ram: 11900
      Tasks: NETWORK(ready,628) HEAT(blocked,1232) MAIN(running,3760) IDLE(ready,160)
      Owned mutexes:
      === Platform ===
      Last reset 00:06:38 ago, cause: power up
      Last software reset at 2020-04-26 17:24, reason: User, spinning module GCodes, available RAM 11900 bytes (slot 0)
      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
      Error status: 0
      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest block write time: 0.0ms, max retries 0
      MCU temperature: min 27.6, current 27.8, max 29.5
      Supply voltage: min 12.1, current 12.2, max 12.3, under voltage events: 0, over voltage events: 0, power good: yes
      Driver 0: standstill, SG min/max not available
      Driver 1: standstill, SG min/max not available
      Driver 2: standstill, SG min/max not available
      Driver 3: standstill, SG min/max not available
      Driver 4: standstill, SG min/max not available
      Date/time: 2020-04-26 18:18:36
      Cache data hit count 1214738893
      Slowest loop: 2.43ms; fastest: 0.06ms
      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
      === Move ===
      Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
      Bed compensation in use: none, comp offset 0.000
      === DDARing ===
      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
      === Heat ===
      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
      === GCodes ===
      Segments left: 0
      Stack records: 1 allocated, 0 in use
      Movement lock held by null
      http is idle in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is idle in state(s) 0
      aux is idle in state(s) 0
      daemon is idle in state(s) 0
      queue is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      === Network ===
      Slowest loop: 51.93ms; fastest: 0.00ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
      HTTP sessions: 2 of 8
      - WiFi -
      Network state is running
      WiFi module is connected to access point 
      Failed messages: pending 0, notready 0, noresp 0
      WiFi firmware version 1.21
      WiFi MAC address 2c:3a:e8:0b:02:f1
      WiFi Vcc 3.42, reset reason Turned on by main processor
      WiFi flash size 4194304, free heap 14504
      WiFi IP address 192.168.1.137
      WiFi signal strength -68dBm, reconnections 0, sleep mode modem
      Socket states: 0 0 0 0 0 0 0 0
      
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      • Bmilamundefined
        Bmilam
        last edited by

        This started after I put on a water cooled hotend, the E3d Titan Aqua, the only thing I can think of is, now there is no hotend fan hooked to the duet board, the water cooling pump and rad/fan are powered directly by the PSU. I don't know if the issue is a coincidence or is the duet resetting because its not sinsing a hotend fan being hooked up?

        other then that, nothing has changed, I used the same heater, same thermistor, heater block, motor that was already there from the regular e3d titan.

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          I don't think so. If the pump is directly connected to the PSU and there is no duet control over the pump you can remove the M106 P1 entry entirely from config.g since there is no fan connected.

          Did you PID tune the heater again after changing over? Not that that would cause this.

          Did anything else get changed?

          Is the pump drawing a lot of amps or something?

          Z-Bot CoreXY Build | Thingiverse Profile

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          • Bmilamundefined
            Bmilam
            last edited by

            Yes I did do a re-tune on the hotend. I did consider the pump might be causing the resets, but after switching the board over the the 800watt atx psu and leaving the rest hooked up to the old PSU, it still is resetting.

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            • Bmilamundefined
              Bmilam
              last edited by

              Everytime it resets, I get this massage on the counsole.

              https://drive.google.com/file/d/1baVuvLro9hD_JT6FbqInWpsegVn8Mlew/view?usp=drivesdk

              1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                That heater warning is to let you know how hot your heater could get in a closed circuit failure.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • Bmilamundefined
                  Bmilam
                  last edited by

                  I don't even know if reset is the right term, because after the printer stops, the progress bar shows 100% like the print completed

                  The printer just stops in mid movement and the layer fan shuts off.

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    But you get that heater and wifi message on the PanelDue? Those messages come at startup as config.g is read, so it does sound like it is resetting.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • Bmilamundefined
                      Bmilam
                      last edited by Bmilam

                      Yes, that message comes up on the PanelDue

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                      • Bmilamundefined
                        Bmilam
                        last edited by

                        Well, I never figured out what the issue is, but its something with the board itself, I changed it with another duet I have on a different printer and no problems now.

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                        • Bmilamundefined
                          Bmilam
                          last edited by

                          Supprised, figured I'd get a little more help on this then I did....

                          droftartsundefined 1 Reply Last reply Reply Quote 0
                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            Was there possibly anything shorting against the board that is now moved with the new board?

                            Can you post some photos of the board? Close up and well lit. Maybe we can spot a damaged component.

                            Is the board new?

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • Bmilamundefined
                              Bmilam
                              last edited by

                              No, nothing shorting against the board, it was mounted on 20mm printed stand offs, then I put nylon washers between the board and the screws. So its, screw, nylon washer, board, 20mm 3d printed standoff, mounted to a melamine board.

                              Bought the board in 2018, but sadly, It was for a project that I had set aside and didn't get back to till about 3 weeks ago, so the board had probally been used less then 50 times total.

                              https://drive.google.com/file/d/1bjw1bgBfpSLfJ_P6Pq1asx-cXwlaMBEv/view?usp=drivesdk

                              https://drive.google.com/file/d/1bjptjoMHgpWTFbWczqt_GfarV0bqMLCg/view?usp=drivesdk![alt text](image url)

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                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                The google drive links are private. I can't access it.

                                Z-Bot CoreXY Build | Thingiverse Profile

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                                • Bmilamundefined
                                  Bmilam
                                  last edited by

                                  Try it now

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                                  • droftartsundefined
                                    droftarts administrators @Bmilam
                                    last edited by

                                    @Bmilam I can't see anything obvious from the pictures. The only odd thing is that some of the text on the top of the main processor is missing. This could have come off if there was a sticker on it that you took off (and then cleaned with acetone or similar), but may be a sign that the processor has overheated, and may be causing the failures.

                                    M122 still doesn't show anything amiss, other than the board was recently powered on. Swapping the boards isn't conclusive; are you using the same SD card, same firmware version and running the same gcode file? Redoing the wiring may also have removed the issue. If you reformatted and rebuilt the SD card, that may have resolved the issue. You're changing too many parameters to know exactly where the problem is. If you want to find out the exact problem, you'll need to connect the old board and do more troubleshooting.

                                    Bought the board in 2018

                                    Unfortunately, warranty is for 6 months. See https://www.duet3d.com/warranty

                                    Supprised, figured I'd get a little more help on this then I did....

                                    @Phaedrux has been as helpful as he can. You didn't supply much information up front. The M122 responses don't indicate anything, other than the power is turning off. All we can do is offer advice to try and track down where the problem is; we're not in the room with you, and we don't know what's causing the fault either, based on what you're telling us. It's not the sort of fault that happens every day, so requires investigation to answer.

                                    Ian

                                    Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      @Bmilam said in Duet Wifi resetting part way through prints:

                                      Last reset 00:17:36 ago, cause: power up

                                      That bit (which is in all your M122 reports) indicates that the Duet reset because there was no power to the microcontroller. Possible reasons include:

                                      • PSU problem. Note, most 12v ATX PSUs need a dummy load on the 5V rail to prevent them form getting over-voltage on the 12V rail and resetting.
                                      • VIN terminal block screws on the Duet not tight
                                      • Something is shorting out or overloading the 5V or 3.3V rail of the Duet. A common cause is endstop switches that are connected to the wrong pins of the endstop connector.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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