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    Short to ground alarm on the duet board

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    • rajilpahujaundefined
      rajilpahuja
      last edited by

      Hi,

      I had bought the tool changer, and i was installing it, went through the wiring and commissioning after i moved to try a test print as suggested, and it started and we were printing without any filament, just to test the motion, but then i got a alarm, and a some sparks on the board, the alarm was and is still not going is β€œshort to ground reported by 3 driver(s) over temperature shutdown reported by 3 Driver(s)” i am enclosing a pic of the same, i read online that some duet boards might have a fault and that they are replaced in warranty if this error happens, please help me out here on this, i tried removing all the steppers and it still gives this alarm, however i can home and pick up tools even the fans work, so please help me out here as what to do next, Thanking you

      https://p17.zdusercontent.com/attachment/1210792/OAAl1Va48TE5nfDLSLP8SUuXy?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..gvHQnZ0I3r92dmOP6QCgJw.KbmJPgbkkPQKbXVLzj9sD6hbXpMXDa0hZZSi5-MJ4abTCh3SZ_2BDN8zwjQUB2AN_WUciTLNUTU-2kYnVSueBb6yV_WyKJ9oegoDCQIHNSG1-ii8LAkllvHQvW5iITxN1nyE5cWtQm60z1VSmor986JxGVqLveysQGZFJhA9su2mv9MoKUIzHU5mOy1RfpdoMpWl3CFlHNK5O85G184YamF3T_1ua1w3HXqsjxticIfa38XJ41N8FfgPOyId5O6qoQYzME4uJjvKaaumnUZEGciZQmo_GDZsewLBwUFSPks.R6sTRTfCWv9JD1xTpqacxQ

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      • dc42undefined
        dc42 administrators
        last edited by

        What is the exact error message? Your video doesn't show it.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        rajilpahujaundefined 1 Reply Last reply Reply Quote 0
        • rajilpahujaundefined
          rajilpahuja
          last edited by

          My Apoligies, i sent the video link and not the picture link, below is the picture link

          https://p17.zdusercontent.com/attachment/1210792/Fg6pOrlOXEGI6ZlpYImVmgBn2?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..FEoVv_Apan8wIxzvIuHHxw.tmH7IYQIfsThPNV9URfgC72_9xqypNjOciMh0LTNFVwPiRPZ1xBqIg9pAg-j9dHykjQYEzig6Jk_HOyGT4RXvYwxAg-j0RlekHAdlCaeGgJhF7hjqiye0j5gxnDNiGVAE3os-riuA2g5nPptL_btJrQNFulPS7XPlRaNf1wa_c2gExzIAL52Ak68Hh0IaaSUOsJcvkR7xcTXrzglqzJZKTZFJ9Z4DshS9St3nYvibhZZUbBkkFSP_2vCwUCwQhNbsZJHAnSfwqgELaKj70E1WrnGHezg5_Je24EqtC8Unzc.tyR3kLJEGkMMlK5gpzCrVw

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          • A Former User?
            A Former User
            last edited by

            The good news is that it seems to be just the one driver, if you can remap to the others then user R-1 in M569 for driver 3 to silence the error.

            If the motor on driver 3 never had worked I'd go over the wiring before trying it on another driver.

            rajilpahujaundefined 1 Reply Last reply Reply Quote 0
            • rajilpahujaundefined
              rajilpahuja @dc42
              last edited by

              @dc42 also a heads up, i tried swapping the ports in the config.g as i had seen someone do on the duet3d forum but still the alarm persists, strangely i can home the machine, pick and drop tools, fans work too, and i can heat the tools and the bed, hopefully you have some solution to this 😊

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              • rajilpahujaundefined
                rajilpahuja @A Former User
                last edited by

                @bearer where can i M569 this, in the config.g , just asking cause i am new to the duet, but have expeirence with other printer boards, also i tried to swap the ports from 3/4/5/6 to 7/4/5/6 that didnt get the alarm silent as well 😞

                A Former User? 1 Reply Last reply Reply Quote 0
                • A Former User?
                  A Former User @rajilpahuja
                  last edited by

                  @rajilpahuja said in Short to ground alarm on the duet board:

                  @bearer where can i M569 this, in the config.g , just asking cause i am new to the duet, but have expeirence with other printer boards, also i tried to swap the ports from 3/4/5/6 to 7/4/5/6 that didnt get the alarm silent as well 😞

                  Yes, in config.g you will already have a line M569 P3 and something else, add R-1 to that line to make the error go away (the driver will still be defective, but disabled)

                  The motor on driver 3 worked fine on another driver after you swapped?

                  rajilpahujaundefined 2 Replies Last reply Reply Quote 0
                  • rajilpahujaundefined
                    rajilpahuja @A Former User
                    last edited by

                    @bearer i didnt try that as yet but, i can try that and see , firstly i think want the alarm gone, cause those keep coming 😞

                    A Former User? 1 Reply Last reply Reply Quote 0
                    • A Former User?
                      A Former User @rajilpahuja
                      last edited by

                      @rajilpahuja said in Short to ground alarm on the duet board:

                      i can try that and see

                      make sure to check the wiring first so you don't risk damaging another driver if there was a problem with the wiring.

                      the errors will go away with adding R-1 to disable driver 3.

                      rajilpahujaundefined 1 Reply Last reply Reply Quote 0
                      • rajilpahujaundefined
                        rajilpahuja @A Former User
                        last edited by

                        @bearer strangely the wiring came from E3D so i am perplexed how they would have messed it up 😞

                        A Former User? 1 Reply Last reply Reply Quote 0
                        • rajilpahujaundefined
                          rajilpahuja @A Former User
                          last edited by

                          @bearer the line there says M569 P3 S0, so i need to add like this M569 P3 S0 -R1 ?

                          A Former User? 1 Reply Last reply Reply Quote 0
                          • A Former User?
                            A Former User @rajilpahuja
                            last edited by

                            @rajilpahuja said in Short to ground alarm on the duet board:

                            M569 P3 S0 -R1

                            M569 P3 S0 R-1

                            not the value for R is -1

                            rajilpahujaundefined 1 Reply Last reply Reply Quote 0
                            • rajilpahujaundefined
                              rajilpahuja @A Former User
                              last edited by

                              @bearer ok will try this to see if error goes πŸ™‚

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                              • A Former User?
                                A Former User @rajilpahuja
                                last edited by

                                @rajilpahuja said in Short to ground alarm on the duet board:

                                @bearer strangely the wiring came from E3D so i am perplexed how they would have messed it up 😞

                                they probably didn't but doesn't hurt to double check.

                                rajilpahujaundefined 1 Reply Last reply Reply Quote 0
                                • rajilpahujaundefined
                                  rajilpahuja @A Former User
                                  last edited by

                                  @bearer i think i should have but generally i never had issues with their stuff, so was relaxed on the checking part, but i guess need to check even if its from the most dependable companies

                                  dc42undefined 1 Reply Last reply Reply Quote 0
                                  • zaptaundefined
                                    zapta
                                    last edited by

                                    There are many reports here about people getting a 'short to ground' errors. Are these really shorts to ground or something else? If the latter, consider to change the error message?

                                    rajilpahujaundefined 1 Reply Last reply Reply Quote 0
                                    • rajilpahujaundefined
                                      rajilpahuja
                                      last edited by

                                      Good news is that after adding the R-1 the alarm went away, now i must inspect all the wires to be very sure before plugging them in :), but hope i get a replacement πŸ™‚

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                                      • rajilpahujaundefined
                                        rajilpahuja @zapta
                                        last edited by

                                        @zapta my guess is sometimes you can get faulty boards or drivers, electronics are after all not a 100% all the time, or it could be a wiring thing from the @E3D ppl, anyways i will have to investigate this, and hopefully i get a replacement πŸ™‚

                                        zaptaundefined 1 Reply Last reply Reply Quote 0
                                        • zaptaundefined
                                          zapta @rajilpahuja
                                          last edited by

                                          @rajilpahuja, something is probably wrong ;-), but considering that the steppers connectors don't even include a ground line, I wouldn't be surprised if most fo the 'short to ground' alarms we see on these forums mean something else.

                                          A Former User? 1 Reply Last reply Reply Quote 0
                                          • A Former User?
                                            A Former User @zapta
                                            last edited by

                                            @zapta said in Short to ground alarm on the duet board:

                                            I wouldn't be surprised if most fo the 'short to ground' alarms we see on these forums mean something else.

                                            i think most of them are sort of accurate, its just the short to ground is internal to the failed driver; at least after the fact.

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