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    Duet3+SBC print stops - DWC unresponsive -

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    jubilee
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    • BryanHundefined
      BryanH
      last edited by

      @Wally Thanks for the suggestion but I was really hoping for some diagnostics / troubleshooting. Does anyone know if we can connect the Pi to the Duet3 via USB while in operation to capture the debug output on the USB port? I've already set the DSF / DWC to debug logging and will be trying some increasingly longer prints to see if I can reproduce the issue.

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Trying to power the pi separately might be worthwhile. It would be interesting to see if that helped or not.

        It could also very likely be an issue with DSF. Duet3 + SBC is still one of the more cutting edge implementations.

        You may be able to get some more info via this technique to enable debugging

        https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3#Section_Monitoring_optional

        Z-Bot CoreXY Build | Thingiverse Profile

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        • BryanHundefined
          BryanH
          last edited by

          @Phaedrux Thanks for the info - I'm running the debug monitoring now - Found what looks like an out of memory dump in the Pi's logs at or about the time of the last failure - Should I post it here?
          Thanks!

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          • Phaedruxundefined
            Phaedrux Moderator @BryanH
            last edited by

            @BryanH said in Duet3+SBC print stops - DWC unresponsive -:

            Should I post it here?

            Sure.

            Z-Bot CoreXY Build | Thingiverse Profile

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            • BryanHundefined
              BryanH
              last edited by

              JubileePiLogDump.txt

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Thanks. Perhaps @chrishamm will be able to take a look.

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                • BryanHundefined
                  BryanH
                  last edited by

                  Great, that's from the kernel log - I'm pulling the syslog to see if there's anything there.

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                  • BryanHundefined
                    BryanH
                    last edited by

                    Syslog with the observed issue https://drive.google.com/file/d/1qGrD7uS_jXZGs1kyyUrE6AGbiEL8Fvxc/view?usp=sharing

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                    • chrishammundefined
                      chrishamm administrators
                      last edited by

                      Unfortunately there is no useful information in the logs you provided. Please start DuetControlServer with debug log level using a terminal on the Pi - just be aware that a print will be terminated once that is closed:

                      sudo systemctl stop duetcontrolserver
                      sudo /opt/dsf/bin/DuetControlServer -l debug
                      

                      I need to know what exactly is causing the hang. Did you observe any pattern when the hangs occurred? When it hangs, you should be able to run M122 "DSF" from the G-code console to get a diagnostics output only from DCS.

                      If it really runs out of memory at some point, I need to reproduce that. Can you compress your system directory files plus the file you were trying to print?

                      Duet software engineer

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                      • BryanHundefined
                        BryanH
                        last edited by

                        Thank you, I'm running DCS in debug mode - and will be running jobs beginning tomorrow morning with the last jobs to see if I can reproduce the issue.

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