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    Duet 3 6HC - Short to ground issue.

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    • T3P3Tonyundefined
      T3P3Tony administrators @maxspongebob
      last edited by

      @maxspongebob thanks for your email. and to answer the specific question. it was an issue with a specific batch of diodes. Other boards are not affected.

      www.duet3d.com

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      • aleohlundefined
        aleohl
        last edited by

        Is this issue resolved?

        Do you have any ETA on resume of sale?
        I need to order some boards!

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        • T3P3Tonyundefined
          T3P3Tony administrators
          last edited by

          @aleohl We are working with our resellers to exchange boards with the fault. depending on where you are your local reseller may already have replacements boards.

          www.duet3d.com

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          • maxspongebobundefined
            maxspongebob
            last edited by

            This post is deleted!
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            • wikipedia_Brownundefined
              wikipedia_Brown
              last edited by

              I am experiencing short to ground fault on all but driver output that I have tested. I purchased my board through Printed Solid and the Serial # is WD4159.

              maxspongebobundefined 1 Reply Last reply Reply Quote 0
              • maxspongebobundefined
                maxspongebob @wikipedia_Brown
                last edited by maxspongebob

                @wikipedia_Brown You will need to provide the SN of your board along with a copy of the results of the M122 command and send it to info@duet3d.com. They should confirm that it is to be replaced.

                Once you have that confirmation from duet3d, send a message to support@printedsolid.com. Include the confirmation and then they will send you an RMA#.

                I got a message from Dustin at Printed Solid today saying that they do not yet have replacement boards.

                Hopefully soon.

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                • maxspongebobundefined
                  maxspongebob
                  last edited by maxspongebob

                  @T3P3Tony, Can you tell us what vendors have the new corrected boards already?

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                  • Thaliosundefined
                    Thalios
                    last edited by

                    3 boards here, no issues. 41030, 41115, 41xxx that I can't see the sticker as it is in a case, but was bought in April.

                    All running 24V, one on an upgraded Ender 3 Pro, one on a Railcore II 300ZL, one (latest) on a upgraded Tronxy X5SA-500 Pro.

                    Let me know if you need me to test something or inspect something on them.

                    Railcore II 300ZL with lots of upgrades (Duet 3 6HC)
                    Heavily modified Ender 3 Pro (Duet 3 6HC)
                    Heavily modified Tronxy X5SA-500 Pro with Chimera+ and dual bondtech (Duet 3 6HC)
                    CR-10S Pro V2 (Duet 3 Mini 5+)
                    and a bunch of SLA printers..

                    T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                    • T3P3Tonyundefined
                      T3P3Tony administrators @Thalios
                      last edited by T3P3Tony

                      @Thalios thanks - if they are working fine at 24V then no need to do anything.

                      www.duet3d.com

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                      • nesteaundefined
                        nestea
                        last edited by

                        I recently purchased a Duet 3 from Dold Mechantronik with the serial number WD41795. Have the not been notified about the faulty batch?
                        I haven't ordered any stepper motors or power supply yet. Is it possible to the the board without them?

                        Phaedruxundefined 1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined
                          Phaedrux Moderator @nestea
                          last edited by

                          @nestea please can you email info@duet3d.com with the board serial number and the name of your supplier and when you purchased. Thanks.

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • TheFunVampireundefined
                            TheFunVampire
                            last edited by

                            Has this issue been resolved? Matter hackers is selling the 6HC again.

                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
                            • Phaedruxundefined
                              Phaedrux Moderator @TheFunVampire
                              last edited by

                              @TheFunVampire Yes. Anything for sale now would be corrected.

                              Z-Bot CoreXY Build | Thingiverse Profile

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