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    Prints stopping mid print and duet rebooting.

    Scheduled Pinned Locked Moved
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    • dc42undefined
      dc42 administrators
      last edited by

      That's the first time I've ever seen a software reset code of 0x70xx reported. Which firmware version are you running? Please upgrade to 1.18.1 if you are running an older version

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • elmoretundefined
        elmoret
        last edited by

        Could we get firmware version in the M122 code? Would help for these M122 dumps.

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        • KeithWundefined
          KeithW
          last edited by

          I am already on 1.18.1, Is it worth reinstalling this version,? Is there anything else I can do? I initially thought it was a heat issue but these last 2 resets have happened within minutes of turning on the Printer and starting preheat of the bed so the CPU temp got to no more than 35c or so.

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          • dc42undefined
            dc42 administrators
            last edited by

            I suggest you reinstall 1.18.1 just in case a flash cell is not fully programmed.

            Reset code 0x70xx indicates that a debug exception, SVCall or PendSV exception occurred. None of those should happen unless the firmware is corrupt, or the return stack has been corrupted. If the problem persists then I will change the firmware to give a stack dump for those exceptions like some other exceptions do. [Actually, I will probably do that anyway.]

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • KeithWundefined
              KeithW
              last edited by

              Ok thanks I'll do that tonight.

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              • KeithWundefined
                KeithW
                last edited by

                Well I flashed the firmware but it is still resetting.

                [[language]]
                M122
                === Diagnostics ===
                Used output buffers: 2 of 32 (18 max)
                === Platform ===
                Static ram used: 45820
                Dynamic ram used: 39916
                Recycled dynamic ram: 280
                Stack ram used: 1088 current, 4432 maximum
                Never used ram: 7856
                Last reset 00:04:10 ago, cause: software
                Last software reset code 0x7003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0042f00f, BFAR 0xe000ed38, SP 0xffffffff
                Spinning module during software reset: GCodes, available RAM 4908 bytes (slot 1)
                Error status: 0
                Free file entries: 10
                SD card 0 detected, interface speed: 21.0MBytes/sec
                SD card longest block write time: 0.0ms
                MCU temperature: min 50.4, current 51.0, max 54.4
                Date/time: 2017-05-25 19:46:46
                Slowest main loop (seconds): 0.004745; fastest: 0.000092
                === Move ===
                MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
                Scheduled moves: 0, completed moves: 0
                Bed compensation in use: none
                Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                === Heat ===
                Bed heater = 0, chamber heater = -1
                Heater 1 is on, I-accum = 0.0
                === GCodes ===
                Segments left: 0
                Stack records: 1 allocated, 0 in use
                Movement lock held by null
                http is idle in state(s) 0
                telnet is idle in state(s) 0
                file is idle in state(s) 0
                serial is idle in state(s) 0
                aux is idle in state(s) 0
                daemon is idle in state(s) 0
                queue is idle in state(s) 0
                Code queue is empty.
                === Network ===
                Free connections: 15 of 16
                Free transactions: 23 of 24
                Locked: 1, state: 4, listening: 0x20071b54, 0x0, 0x0
                === Webserver ===
                HTTP sessions: 1 of 8
                FTP connections: 0, state 0
                Telnet connections: 0, state 0
                
                
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                • KeithWundefined
                  KeithW
                  last edited by

                  Do you think it might make a difference if I flash the firmware using Bossac rather than the web interface?

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                  • KeithWundefined
                    KeithW
                    last edited by

                    Well I have erased and reinstalled using Bossac and so far so good, Hope I don't jinx the print but it is halfway through a 2 hour print and is still going which is more than it has done for a while.

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                    • KeithWundefined
                      KeithW
                      last edited by

                      Well the print finished but when I went to upload a new file to print the Duet reset again.

                      M122
                      === Diagnostics ===
                      Used output buffers: 2 of 32 (30 max)
                      === Platform ===
                      Static ram used: 45820
                      Dynamic ram used: 39916
                      Recycled dynamic ram: 280
                      Stack ram used: 1088 current, 4408 maximum
                      Never used ram: 7880
                      Last reset 00:00:17 ago, cause: software
                      Last software reset code 0x7003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0042f00f, BFAR 0xe000ed38, SP 0xffffffff
                      Spinning module during software reset: GCodes, available RAM 4956 bytes (slot 0)
                      Error status: 0
                      Free file entries: 10
                      SD card 0 detected, interface speed: 21.0MBytes/sec
                      SD card longest block write time: 0.0ms
                      MCU temperature: min 42.8, current 45.3, max 47.7
                      Date/time: 2017-05-26 21:34:11
                      Slowest main loop (seconds): 0.018618; fastest: 0.000104
                      === Move ===
                      MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
                      Scheduled moves: 0, completed moves: 0
                      Bed compensation in use: none
                      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                      === Heat ===
                      Bed heater = 0, chamber heater = -1
                      Heater 1 is on, I-accum = 0.0
                      === GCodes ===
                      Segments left: 0
                      Stack records: 1 allocated, 0 in use
                      Movement lock held by null
                      http is idle in state(s) 0
                      telnet is idle in state(s) 0
                      file is idle in state(s) 0
                      serial is idle in state(s) 0
                      aux is idle in state(s) 0
                      daemon is idle in state(s) 0
                      queue is idle in state(s) 0
                      Code queue is empty.
                      === Network ===
                      Free connections: 15 of 16
                      Free transactions: 23 of 24
                      Locked: 1, state: 4, listening: 0x20071b54, 0x0, 0x0
                      === Webserver ===
                      HTTP sessions: 1 of 8
                      FTP connections: 0, state 0
                      Telnet connections: 0, state 0

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                      • KeithWundefined
                        KeithW
                        last edited by

                        This is still happening almost every print.

                        [[language]]
                        14:02:05
                        M122
                        === Diagnostics ===
                        Used output buffers: 2 of 32 (9 max)
                        === Platform ===
                        Static ram used: 45820
                        Dynamic ram used: 39916
                        Recycled dynamic ram: 280
                        Stack ram used: 1088 current, 4804 maximum
                        Never used ram: 7484
                        Last reset 00:08:59 ago, cause: software
                        Last software reset code 0x7004, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0042f00f, BFAR 0xe000ed38, SP 0xffffffff
                        Spinning module during software reset: Move, available RAM 5228 bytes (slot 3)
                        Error status: 0
                        Free file entries: 10
                        SD card 0 detected, interface speed: 21.0MBytes/sec
                        SD card longest block write time: 0.0ms
                        MCU temperature: min 40.1, current 41.9, max 47.7
                        Date/time: 2017-06-02 14:02:05
                        Slowest main loop (seconds): 0.006195; fastest: 0.000061
                        === Move ===
                        MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
                        Scheduled moves: 0, completed moves: 0
                        Bed compensation in use: none
                        Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                        === Heat ===
                        Bed heater = 0, chamber heater = -1
                        Heater 0 is on, I-accum = 0.0
                        Heater 1 is on, I-accum = 0.3
                        === GCodes ===
                        Segments left: 0
                        Stack records: 1 allocated, 0 in use
                        Movement lock held by null
                        http is idle in state(s) 0
                        telnet is idle in state(s) 0
                        file is idle in state(s) 0
                        serial is idle in state(s) 0
                        aux is idle in state(s) 0
                        daemon is idle in state(s) 0
                        queue is idle in state(s) 0
                        Code queue is empty.
                        === Network ===
                        Free connections: 15 of 16
                        Free transactions: 23 of 24
                        Locked: 1, state: 4, listening: 0x20071b54, 0x0, 0x0
                        === Webserver ===
                        HTTP sessions: 1 of 8
                        FTP connections: 0, state 0
                        Telnet connections: 0, state 0
                        
                        
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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          That software reset code indicates that the firmware was stuck in a spin loop for too long, and although it was executing Move module code at the time, the network lock was active and the firmware was trying to do USB output. Have you accidentally enabled debugging? To check, run M111 with no parameters. It should report that debugging is off.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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