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    Prints stopping mid print and duet rebooting.

    Scheduled Pinned Locked Moved
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    • elmoretundefined
      elmoret
      last edited by

      Could we get firmware version in the M122 code? Would help for these M122 dumps.

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      • KeithWundefined
        KeithW
        last edited by

        I am already on 1.18.1, Is it worth reinstalling this version,? Is there anything else I can do? I initially thought it was a heat issue but these last 2 resets have happened within minutes of turning on the Printer and starting preheat of the bed so the CPU temp got to no more than 35c or so.

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        • dc42undefined
          dc42 administrators
          last edited by

          I suggest you reinstall 1.18.1 just in case a flash cell is not fully programmed.

          Reset code 0x70xx indicates that a debug exception, SVCall or PendSV exception occurred. None of those should happen unless the firmware is corrupt, or the return stack has been corrupted. If the problem persists then I will change the firmware to give a stack dump for those exceptions like some other exceptions do. [Actually, I will probably do that anyway.]

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • KeithWundefined
            KeithW
            last edited by

            Ok thanks I'll do that tonight.

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            • KeithWundefined
              KeithW
              last edited by

              Well I flashed the firmware but it is still resetting.

              [[language]]
              M122
              === Diagnostics ===
              Used output buffers: 2 of 32 (18 max)
              === Platform ===
              Static ram used: 45820
              Dynamic ram used: 39916
              Recycled dynamic ram: 280
              Stack ram used: 1088 current, 4432 maximum
              Never used ram: 7856
              Last reset 00:04:10 ago, cause: software
              Last software reset code 0x7003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0042f00f, BFAR 0xe000ed38, SP 0xffffffff
              Spinning module during software reset: GCodes, available RAM 4908 bytes (slot 1)
              Error status: 0
              Free file entries: 10
              SD card 0 detected, interface speed: 21.0MBytes/sec
              SD card longest block write time: 0.0ms
              MCU temperature: min 50.4, current 51.0, max 54.4
              Date/time: 2017-05-25 19:46:46
              Slowest main loop (seconds): 0.004745; fastest: 0.000092
              === Move ===
              MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
              Scheduled moves: 0, completed moves: 0
              Bed compensation in use: none
              Bed probe heights: 0.000 0.000 0.000 0.000 0.000
              === Heat ===
              Bed heater = 0, chamber heater = -1
              Heater 1 is on, I-accum = 0.0
              === GCodes ===
              Segments left: 0
              Stack records: 1 allocated, 0 in use
              Movement lock held by null
              http is idle in state(s) 0
              telnet is idle in state(s) 0
              file is idle in state(s) 0
              serial is idle in state(s) 0
              aux is idle in state(s) 0
              daemon is idle in state(s) 0
              queue is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Free connections: 15 of 16
              Free transactions: 23 of 24
              Locked: 1, state: 4, listening: 0x20071b54, 0x0, 0x0
              === Webserver ===
              HTTP sessions: 1 of 8
              FTP connections: 0, state 0
              Telnet connections: 0, state 0
              
              
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              • KeithWundefined
                KeithW
                last edited by

                Do you think it might make a difference if I flash the firmware using Bossac rather than the web interface?

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                • KeithWundefined
                  KeithW
                  last edited by

                  Well I have erased and reinstalled using Bossac and so far so good, Hope I don't jinx the print but it is halfway through a 2 hour print and is still going which is more than it has done for a while.

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                  • KeithWundefined
                    KeithW
                    last edited by

                    Well the print finished but when I went to upload a new file to print the Duet reset again.

                    M122
                    === Diagnostics ===
                    Used output buffers: 2 of 32 (30 max)
                    === Platform ===
                    Static ram used: 45820
                    Dynamic ram used: 39916
                    Recycled dynamic ram: 280
                    Stack ram used: 1088 current, 4408 maximum
                    Never used ram: 7880
                    Last reset 00:00:17 ago, cause: software
                    Last software reset code 0x7003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0042f00f, BFAR 0xe000ed38, SP 0xffffffff
                    Spinning module during software reset: GCodes, available RAM 4956 bytes (slot 0)
                    Error status: 0
                    Free file entries: 10
                    SD card 0 detected, interface speed: 21.0MBytes/sec
                    SD card longest block write time: 0.0ms
                    MCU temperature: min 42.8, current 45.3, max 47.7
                    Date/time: 2017-05-26 21:34:11
                    Slowest main loop (seconds): 0.018618; fastest: 0.000104
                    === Move ===
                    MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
                    Scheduled moves: 0, completed moves: 0
                    Bed compensation in use: none
                    Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                    === Heat ===
                    Bed heater = 0, chamber heater = -1
                    Heater 1 is on, I-accum = 0.0
                    === GCodes ===
                    Segments left: 0
                    Stack records: 1 allocated, 0 in use
                    Movement lock held by null
                    http is idle in state(s) 0
                    telnet is idle in state(s) 0
                    file is idle in state(s) 0
                    serial is idle in state(s) 0
                    aux is idle in state(s) 0
                    daemon is idle in state(s) 0
                    queue is idle in state(s) 0
                    Code queue is empty.
                    === Network ===
                    Free connections: 15 of 16
                    Free transactions: 23 of 24
                    Locked: 1, state: 4, listening: 0x20071b54, 0x0, 0x0
                    === Webserver ===
                    HTTP sessions: 1 of 8
                    FTP connections: 0, state 0
                    Telnet connections: 0, state 0

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                    • KeithWundefined
                      KeithW
                      last edited by

                      This is still happening almost every print.

                      [[language]]
                      14:02:05
                      M122
                      === Diagnostics ===
                      Used output buffers: 2 of 32 (9 max)
                      === Platform ===
                      Static ram used: 45820
                      Dynamic ram used: 39916
                      Recycled dynamic ram: 280
                      Stack ram used: 1088 current, 4804 maximum
                      Never used ram: 7484
                      Last reset 00:08:59 ago, cause: software
                      Last software reset code 0x7004, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x0042f00f, BFAR 0xe000ed38, SP 0xffffffff
                      Spinning module during software reset: Move, available RAM 5228 bytes (slot 3)
                      Error status: 0
                      Free file entries: 10
                      SD card 0 detected, interface speed: 21.0MBytes/sec
                      SD card longest block write time: 0.0ms
                      MCU temperature: min 40.1, current 41.9, max 47.7
                      Date/time: 2017-06-02 14:02:05
                      Slowest main loop (seconds): 0.006195; fastest: 0.000061
                      === Move ===
                      MaxReps: 0, StepErrors: 0, MaxWait: 0ms, Underruns: 0, 0
                      Scheduled moves: 0, completed moves: 0
                      Bed compensation in use: none
                      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
                      === Heat ===
                      Bed heater = 0, chamber heater = -1
                      Heater 0 is on, I-accum = 0.0
                      Heater 1 is on, I-accum = 0.3
                      === GCodes ===
                      Segments left: 0
                      Stack records: 1 allocated, 0 in use
                      Movement lock held by null
                      http is idle in state(s) 0
                      telnet is idle in state(s) 0
                      file is idle in state(s) 0
                      serial is idle in state(s) 0
                      aux is idle in state(s) 0
                      daemon is idle in state(s) 0
                      queue is idle in state(s) 0
                      Code queue is empty.
                      === Network ===
                      Free connections: 15 of 16
                      Free transactions: 23 of 24
                      Locked: 1, state: 4, listening: 0x20071b54, 0x0, 0x0
                      === Webserver ===
                      HTTP sessions: 1 of 8
                      FTP connections: 0, state 0
                      Telnet connections: 0, state 0
                      
                      
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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        That software reset code indicates that the firmware was stuck in a spin loop for too long, and although it was executing Move module code at the time, the network lock was active and the firmware was trying to do USB output. Have you accidentally enabled debugging? To check, run M111 with no parameters. It should report that debugging is off.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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