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    Losing connection with board

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    Duet Hardware and wiring
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    • Cinproundefined
      Cinpro
      last edited by

      M115
      FIRMWARE_NAME: RepRapFirmware for Duet Ethernet FIRMWARE_VERSION: 1.18.1 ELECTRONICS: Duet Ethernet 1.0 FIRMWARE_DATE: 2017-04-09

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      • cbusilloundefined
        cbusillo
        last edited by

        I have the same problem as far as I can tell. I have the ethernet with the newest beta. Let me know how I can contribute.

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        • Cinproundefined
          Cinpro
          last edited by

          …and its worse today 😞 I will reformat my card and put the files back and see if that will help.

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          • dc42undefined
            dc42 administrators
            last edited by

            Usually there is a little more detail provided in Ajax error messages. Which Duet Web Control version are you running?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • cbusilloundefined
              cbusillo
              last edited by

              I am getting " Communication Error

              An AJAX error has been reported, so the current session has been terminated.

              Please check if your printer is still on and try to connect again."

              Web Interface Version: 1.16

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              • Cinproundefined
                Cinpro
                last edited by

                @Cinpro:

                M115
                FIRMWARE_NAME: RepRapFirmware for Duet Ethernet FIRMWARE_VERSION: 1.18.1 ELECTRONICS: Duet Ethernet 1.0 FIRMWARE_DATE: 2017-04-09

                1 Reply Last reply Reply Quote 0
                • elmoretundefined
                  elmoret
                  last edited by

                  The firmware version you're reporting isn't the Duet Web Control version. You can check the DWC version from the settings tab in DWC.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    Perhaps there is an IP address conflict between the Duet and something else on your network?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • Cinproundefined
                      Cinpro
                      last edited by

                      Firmware Name: RepRapFirmware for Duet Ethernet
                      Firmware Electronics: Duet Ethernet 1.0
                      Firmware Version: 1.18.1 (2017-04-09)
                      Web Interface Version: 1.15a
                      Web Interface by Christian Hammacher
                      Licensed under the terms of the GPL v3
                      Dark theme kindly provided by Fotomas

                      Nothing else is close to the number that the router assigned it.

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                      • fcwiltundefined
                        fcwilt
                        last edited by

                        I had a similar problem when the signal strength at the printer was low. I setup my nearest AP with a unique SSID and changed the printer setting to use that SSID to be sure the printer was connecting to the that specific AP. Then the signal strength was much better and the problems went away.

                        Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

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                        • Cinproundefined
                          Cinpro
                          last edited by

                          I just connected and it forgot that I set it to the dark version of the screen layout. grr
                          is the version I just listed not stable, if not which one should I look for?

                          Error reason: timeout

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                          • Cinproundefined
                            Cinpro
                            last edited by

                            @fcwilt:

                            I had a similar problem when the signal strength at the printer was low. I setup my nearest AP with a unique SSID and changed the printer setting to use that SSID to be sure the printer was connecting to the that specific AP. Then the signal strength was much better and the problems went away.

                            M552? I have that set to what my router gave it as an ID

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                            • cbusilloundefined
                              cbusillo
                              last edited by

                              No wifi here. I will be changing out the switch next week. I’ll pay attention and see if the disconnects go away. Everything is dhcp and I haven’t had duplicate up issues before.

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                              • Cinproundefined
                                Cinpro
                                last edited by

                                the router has the Duet listed as a Static address vs DHCP, just looked, its is also the only device that has 3 digits for the last sequence of numbers.

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  @Cinpro:

                                  Firmware Name: RepRapFirmware for Duet Ethernet
                                  Firmware Electronics: Duet Ethernet 1.0
                                  Firmware Version: 1.18.1 (2017-04-09)
                                  Web Interface Version: 1.15a
                                  Web Interface by Christian Hammacher
                                  Licensed under the terms of the GPL v3
                                  Dark theme kindly provided by Fotomas

                                  Nothing else is close to the number that the router assigned it.

                                  Can you confirm that you only have one Duet on the network? I had problems connecting to a Duet Ethernet yesterday, until I realised that I had a Duet 0.6 on the same network and they were both using the default MAC address.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                  • Cinproundefined
                                    Cinpro
                                    last edited by

                                    I only have one board, and only one is listed on the router info screen. it has My computer, my laptop when its on, my phone and the Duet board. short list so its easy to spot.

                                    Another oddity showed up this morning, the small print I was doing, a replacement part was nearly finished. I could see the part was on the last few layers. yet the DWC told me I was only 56.6% done. It has been spot on before. Down right scary in how close it has been till this. I will be keeping an eye on it.

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      @Cinpro:

                                      Another oddity showed up this morning, the small print I was doing, a replacement part was nearly finished. I could see the part was on the last few layers. yet the DWC told me I was only 56.6% done. It has been spot on before. Down right scary in how close it has been till this. I will be keeping an eye on it.

                                      That usually means that you have a G1 Z command in your end gcode to raise the print head when the print is complete, and that command is confusing the object height detection. The remedy is to add a comment starting with ;E to that line.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      1 Reply Last reply Reply Quote 0
                                      • JohnOCFIIundefined
                                        JohnOCFII
                                        last edited by

                                        @Cinpro:

                                        I keep losing connection with the board. I just get the standard AJAX message and no explanation.

                                        Are you connecting using a DNS name, or directly via IP address? I was having similar issues when connecting via a DNS host name, and someone else here suggested I try via IP address, as the mDNS responder might be having issues. I've switched to connecting via IP address only, and have not had an unexplained disconnection since that time.

                                        John

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                                        • Cinproundefined
                                          Cinpro
                                          last edited by

                                          @dc42:

                                          @Cinpro:

                                          Another oddity showed up this morning, the small print I was doing, a replacement part was nearly finished. I could see the part was on the last few layers. yet the DWC told me I was only 56.6% done. It has been spot on before. Down right scary in how close it has been till this. I will be keeping an eye on it.

                                          That usually means that you have a G1 Z command in your end gcode to raise the print head when the print is complete, and that command is confusing the object height detection. The remedy is to add a comment starting with ;E to that line.

                                          I have a G1 E-15 F9000 as the first line in my closing script, I'll add the suggested comment in

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                                          • Cinproundefined
                                            Cinpro
                                            last edited by

                                            @JohnOCFII:

                                            @Cinpro:

                                            I keep losing connection with the board. I just get the standard AJAX message and no explanation.

                                            Are you connecting using a DNS name, or directly via IP address? I was having similar issues when connecting via a DNS host name, and someone else here suggested I try via IP address, as the mDNS responder might be having issues. I've switched to connecting via IP address only, and have not had an unexplained disconnection since that time.

                                            John

                                            Using the IP address here

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