Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Duet 3 Mini 5+ : Initial announcement

    Scheduled Pinned Locked Moved
    General Discussion
    63
    288
    31.0k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • piperswundefined
      pipersw
      last edited by

      E3D does not paid me the VAT, but Fedex add 32€ of tax, and 18€ of administration fees.

      T3P3Tonyundefined dc42undefined 2 Replies Last reply Reply Quote 0
      • T3P3Tonyundefined
        T3P3Tony administrators @pipersw
        last edited by

        @pipersw said in Duet 3 Mini 5+ : Initial announcement:

        E3D does not paid me the VAT, but Fedex add 32€ of tax, and 18€ of administration fees.

        Wow ok that is terrible!

        www.duet3d.com

        1 Reply Last reply Reply Quote 0
        • dc42undefined
          dc42 administrators @pipersw
          last edited by

          @pipersw said in Duet 3 Mini 5+ : Initial announcement:

          E3D does not paid me the VAT, but Fedex add 32€ of tax, and 18€ of administration fees.

          E3D should have charged you the VAT-exclusive price if the date of shipment was in 2021.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

          1 Reply Last reply Reply Quote 0
          • DaBitundefined
            DaBit
            last edited by

            52811061-b782-40da-b84e-899c659b0e0e-image.png

            In my case they did.

            piperswundefined 1 Reply Last reply Reply Quote 0
            • piperswundefined
              pipersw @DaBit
              last edited by

              @DaBit I have the same invoice from E3D. It's FedEx the issue

              1 Reply Last reply Reply Quote 0
              • DaBitundefined
                DaBit
                last edited by

                Yes, Fedex and UPS will screw you. VAT, import duties, and on top of that a lot of additional cost for customs clearance, delivery, administrative work, carbon footprint compensation, delivery guy coffee cost compensation, channel crossing waiting time compensation, currency exchange cost, some cost related to corona because that is a handy excuse, some cost related to Fukushima because it used to be a handy excuse, toe nail clipping expenses, and I probably forgot a bunch of other costs.

                1 Reply Last reply Reply Quote 1
                • dc42undefined
                  dc42 administrators
                  last edited by

                  The VAT you would have paid anyway, it's the charge they make for collecting the VAT that is the problem. Also, most carriers have increased the charges for shipping from UK to EU now because of the Brexshit paperwork.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  Phaedruxundefined 1 Reply Last reply Reply Quote 2
                  • DaBitundefined
                    DaBit
                    last edited by

                    I don't have problems with paying VAT and import duties, or at least no more than when buying from local suppliers. If I buy from a local store I have to indirectly pay those as well, and not having to pay them (e.g. when ordering something from Banggood) is unfair to local shops. They go out of business, and sooner or later we have to order every screw from some random seller X that takes three weeks to arrive. An undesirable situation IMHO.

                    I do have problems with the rest of the cost structure; With PostNL it happens from time to time that I have to pay EUR 15,95 for transport from customs clearance to the final destination. Normally sending a package from A to B within NL would cost EUR 6,95.... They simply make you pay for all the other packages that slip through unnoticed.

                    But oh well, there is little you can do about it. And they know that too.

                    Phaedruxundefined 1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator @DaBit
                      last edited by

                      @DaBit I once sent a home audio system amplifier back to the manufacturer for a repair service and one the return shipment the shipper wanted to charge me import fees, duties, taxes, etc, etc, etc, before they would return it to me. I had a very hard time trying to explain to them that I didn't have to pay any of that because it's not a new product because I already owned it, etc etc. They demanded receipts to prove I already owned it. I sent them a copy of my mortgage because it came with the house. Not good enough. Eventually I just went back to the manufacturer that did the repair to contact them and explain it. Finally that did it and they delivered it. Very frustrating because I was the one paying for the shipping both ways.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      1 Reply Last reply Reply Quote 0
                      • Phaedruxundefined
                        Phaedrux Moderator @dc42
                        last edited by

                        @dc42 said in Duet 3 Mini 5+ : Initial announcement:

                        Brexshit paperwork

                        😹

                        Z-Bot CoreXY Build | Thingiverse Profile

                        1 Reply Last reply Reply Quote 0
                        • ramseycundefined
                          ramseyc
                          last edited by

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • oc_geekundefined
                            oc_geek @T3P3Tony
                            last edited by

                            @T3P3Tony Any update on the ETA of 2+ expansion cards ?
                            (the 5+ looks sold out pretty much anywhere... i was quick to grab one though)

                            1 Reply Last reply Reply Quote 0
                            • T3P3Tonyundefined
                              T3P3Tony administrators
                              last edited by

                              Yeah we are shipping the 5+s out to our resellers as they come in and then a full production run will kick in towards the end of January for delivery in Feb 🤞

                              The mini 2+ are being made this week so we should get them in next week and out to our resellers ASAP!

                              www.duet3d.com

                              1 Reply Last reply Reply Quote 0
                              • DaBitundefined
                                DaBit
                                last edited by

                                My Mini 5+ is taking the world tour. Scheduled delivery was the 11th, now it is 'Pending / no scheduled delivery date available'.

                                Oh well...

                                1 Reply Last reply Reply Quote 0
                                • oc_geekundefined
                                  oc_geek
                                  last edited by

                                  Same here...was 8th. Hope it does not come with Brexit surprise...too

                                  1 Reply Last reply Reply Quote 0
                                  • DaBitundefined
                                    DaBit
                                    last edited by

                                    alt text

                                    Mine arrived. Had to pay EUR 39,05 extra. 23 euro something was VAT which I had to pay anyway, the rest was fees. Not too bad after all.

                                    Right on time, I am getting close to having my X axis finished enough to put it through some testing.

                                    oc_geekundefined 1 Reply Last reply Reply Quote 0
                                    • razrudyundefined
                                      razrudy
                                      last edited by

                                      Now I can finish the wiring and get the final design for this enclosure
                                      PXL_20210116_223011337.jpg

                                      All the holes are from previous boards , displays and card readers......but I will not be changed before everything is in the place

                                      1 Reply Last reply Reply Quote 0
                                      • oc_geekundefined
                                        oc_geek @DaBit
                                        last edited by oc_geek

                                        i got mine too... however for a 99 £ card ending up with 57 £ of shipping (from seller), VAT and various FedEx "fees" does not qualify as "not too bad" for me...rather absurd
                                        Looks like for EU zone shipping from Uk is becoming not an option anymore, at least when FedEx is in the middle...

                                        1 Reply Last reply Reply Quote 0
                                        • DaBitundefined
                                          DaBit
                                          last edited by

                                          I can only speak for myself, but:

                                          • The UKP 13,39 shipping cost: stiff, but I knew that in advance and accepted that. E3D explicitely stated that they would do Fedex only.
                                          • The VAT: did not pay that in the UK, so NL VAT is it. Expected costs. When buying locally you would have to pay that also.

                                          What is left is the cost Fedex charged, 15-20 euros. I do have an opinion on that; they knew they were shipping from UK to NL non-company before they picked up the package, and it is quite a chunk of money for some computerized paperwork. But I also knew that was coming.

                                          Worth it? I needed a board to drive a motor. I could have bought another random board and a Duet3 later, but that would have been just as expensive or worse.

                                          We shall see what the pricing is going to be when the boards are available locally. I don't think the difference is going to be that bad.

                                          oc_geekundefined 1 Reply Last reply Reply Quote 0
                                          • oc_geekundefined
                                            oc_geek @DaBit
                                            last edited by

                                            @DaBit you may be right. I wonder (and confess total ignorance on VAT) if the Euro VAT can be paid at source (when you order) if we could get rid of the shipper surcharges... that would be ideal

                                            A Former User? 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Unless otherwise noted, all forum content is licensed under CC-BY-SA