Duet3 6CH + 3CH expansion board - Missing steps.

[deckingman]

@evomotors Suggestion. If you can, run a print with XY on the mainboard and take a video of it - nothing fancy - a phone should be good enough. Then put the XY motors on the expansion board and run the same print and video that. The might provide the evidence................

[evomotors]

@deckingman said in Duet3 6CH + 3CH expansion board - Missing steps.:

@evomotors Suggestion. If you can, run a print with XY on the mainboard and take a video of it - nothing fancy - a phone should be good enough. Then put the XY motors on the expansion board and run the same print and video that. The might provide the evidence................

And post it on YouTube? that will give negative advertisement to Duet3d, I don't have many subscribers, but it will have at least 300 to 400 views.

[Phaedrux]

We're not afraid of troubleshooting.

[evomotors]

@Phaedrux said in Duet3 6CH + 3CH expansion board - Missing steps.:

We're not afraid of troubleshooting.

I spent 3 month troubleshooting exactly the same issue (inconsistent or under extrusion) on the tool-board, finally I had to remove it completely from my printer. And then I made the same mistake ordering expansion board....

[Phaedrux]

I am sorry you're having issues. We'd very much like to get to the bottom of it and have a solution for you.

[deckingman]

@evomotors said in Duet3 6CH + 3CH expansion board - Missing steps.:

@deckingman said in Duet3 6CH + 3CH expansion board - Missing steps.:

@evomotors Suggestion. If you can, run a print with XY on the mainboard and take a video of it - nothing fancy - a phone should be good enough. Then put the XY motors on the expansion board and run the same print and video that. The might provide the evidence................

And post it on YouTube? that will give negative advertisement to Duet3d, I don't have many subscribers, but it will have at least 300 to 400 views.

...or just upload it to google drive or dropbox. But then again, there is already this video of mine on YouTube comparing Duet 2 with Duet 3 which isn't necessarily flattering https://www.youtube.com/watch?v=8Ej7DZAK22o. Fair and balanced IMO, but I do mention "warts and all" and it's had 1.4k views to date......

[evomotors]

@Phaedrux said in Duet3 6CH + 3CH expansion board - Missing steps.:

I am sorry you're having issues. We'd very much like to get to the bottom of it and have a solution for you.

How can I help you to help me?

[Phaedrux]

@evomotors At this point wait for DC42 to wake up. Time zones and all that.

[gloomyandy]

@evomotors In the meantime why not make the video that deckingman suggested. That way anyone trying to reproduce the problem you are having can be sure they are seeing the same thing.

[dc42]

@evomotors, Tony & I are currently investigating a similar issue - which I believe has the same cause - for one of our OEM customers. I hope to make some progress by Monday.

[evomotors]

I'm triple checking my wiring just in case I did something wrong and this is why I'm experiencing this issue. So far I cannot see any errors in wiring, but I do have a question: My RPi4 is powered by it's own power supply and I set jumpers according to the documentation. So I just want to make sure if I read documentation correctly.

And the expansion board jumpers set up this way as this is my only expansion board

[Phaedrux]

The way you have the jumpers set the Pi is powering the Duet.

See here: https://duet3d.dozuki.com/Wiki/Duet_3_Mainboard_6HC_Hardware_Overview#Section_5V

To power them separately only the Internal 5V En jumper should be installed.

[evomotors]

@Phaedrux said in Duet3 6CH + 3CH expansion board - Missing steps.:

The way you have the jumpers set the Pi is powering the Duet.

See here: https://duet3d.dozuki.com/Wiki/Duet_3_Mainboard_6HC_Hardware_Overview#Section_5V

To power them separately only the Internal 5V En jumper should be installed.

So I was confused about this statement on https://duet3d.dozuki.com/Wiki/Duet_3_Mainboard_6HC_Wiring_Diagram:

The default 5V power configuration is Internal-5V-EN jumpered, 5V->SBC jumpered (the Duet is powering the SBC) , SBC->5V not jumpered. If you want the SBC to provide 5V to the Duet then remove the jumper from Internal-5V-EN and place a jumper on SBC-5V (leaving the 5V->SBC jumper in place). NOTE this bypasses the 5V protection and a fault on the SBC may damage the Duet.

[evomotors]

Corrected the jumpers, didn't fix my issue.

[dc42]

@evomotors, I would still like to see an photo of a print that is problematic when the extruder is controlled by an expansion board, together with the GCode. Without that, I don't really know what issue it is that you are reporting.

PS - are you using high extruder microstepping? I am doing a test print of a cylinder using a tool board to drive the extruder, which I was hopeful would show up any problems, in particular the effect of CAN clock sync jitter. The only way I can get it to produce hiccups is to run it at high speed and use x256 extruder microstepping.

[evomotors]

@dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

@evomotors, I would still like to see an photo of a print that is problematic when the extruder is controlled by an expansion board, together with the GCode. Without that, I don't really know what issue it is that you are reporting.

PS - are you using high extruder microstepping? I am doing a test print of a cylinder using a tool board to drive the extruder, which I was hopeful would show up any problems, in particular the effect of CAN clock sync jitter. The only way I can get it to produce hiccups is to run it at high speed and use x256 extruder microstepping.

No high micro stepping, I did posted my config as you requested previously in this thread.. it's all there, I also posted gcode file.

I'm not even looking on hiccups any longer. you can see the E driver position and compare it with what it should be according to filament usage.

[dc42]

Thanks. I'll do that E drive position reporting check on my tool changer. It may be just a reporting issue.

[evomotors]

@dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

Thanks. I'll do that E drive position reporting check on my tool changer. It may be just a reporting issue.

To prove the point I will be posting 2 videos today. One where XY connected to Duet3 and another where XY connected to 3CH expansion board. Both videos will demonstrate printing first few layers of exactly the same g-code file on the same printer. It's easier to see the issue where it starts shifting layers.

[evomotors]

@dc42 said in Duet3 6CH + 3CH expansion board - Missing steps.:

Thanks. I'll do that E drive position reporting check on my tool changer. It may be just a reporting issue.

@dc42 @Phaedrux

Here are promised videos. Use bookmarks to go directly to issue.

XY Motors connected to Duet 3 board

XY Motors connected to expansion board

Edit: attaching config files
xy_on_expansion.config.g
xy_on_duet3.config.g

Compressed gcode, renamed to *.txt
ZR_BearingTopMount_FR.zip.txt

Diagnostic after failed print (for M122 B1)

M122 B1
Diagnostics for board 1:
Duet EXP3HC firmware version 3.2 (2021-01-05)
Bootloader ID: not available
Never used RAM 154728, free system stack 154 words
HEAT 90 CanAsync 94 CanRecv 84 TMC 30 MAIN 315 AIN 257
Last reset 08:10:45 ago, cause: power up
Last software reset data not available
Driver 0: position -591153, 160.0 steps/mm,  standstill, reads 62793, writes 52 timeouts 0, SG min/max 0/1023
Driver 1: position -76259, 160.0 steps/mm,  standstill, reads 62795, writes 52 timeouts 0, SG min/max 0/1023
Driver 2: position 52354, 172.0 steps/mm,  standstill, reads 62807, writes 44 timeouts 0, SG min/max 0/156
Moves scheduled 4073, completed 4073, in progress 0, hiccups 218
No step interrupt scheduled
VIN: 24.7V, V12: 12.3V
MCU temperature: min 43.8C, current 44.0C, max 44.2C
Ticks since heat task active 245, ADC conversions started 29445736, completed 29445736, timed out 0
Last sensors broadcast 0x00000000 found 0 248 ticks ago, loop time 0
CAN messages queued 122, send timeouts 0, received 269109, lost 0, free buffers 36

Diagnostic after failed print (for M122)

M122
=== Diagnostics ===
RepRapFirmware for Duet 3 MB6HC version 3.2 running on Duet 3 MB6HC v1.01 or later (SBC mode)
Board ID: 08DJM-956L2-G43S8-6JKDL-3SJ6L-1802G
Used output buffers: 1 of 40 (11 max)
=== RTOS ===
Static ram: 149788
Dynamic ram: 63136 of which 68 recycled
Never used RAM 145840, free system stack 128 words
Tasks: Linux(ready,87) HEAT(blocked,296) CanReceiv(blocked,849) CanSender(blocked,344) CanClock(blocked,352) TMC(blocked,53) MAIN(running,673) IDLE(ready,19)
Owned mutexes: HTTP(MAIN)
=== Platform ===
Last reset 01:37:31 ago, cause: watchdog
Last software reset at 2021-01-11 20:53, reason: User, none spinning, available RAM 146296, slot 1
Software reset code 0x0012 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00400000 BFAR 0x00000000 SP 0x00000000 Task Linu Freestk 0 n/a
Error status: 0x00
Aux0 errors 0,0,0
Aux1 errors 0,0,0
MCU temperature: min 35.9, current 37.4, max 38.4
Supply voltage: min 24.1, current 24.3, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
12V rail voltage: min 12.1, current 12.1, max 12.2, under voltage events: 0
Driver 0: position 70760, standstill, reads 54741, writes 24 timeouts 0, SG min/max 0/238
Driver 1: position 8428, standstill, reads 54741, writes 24 timeouts 0, SG min/max 0/236
Driver 2: position 1039, standstill, reads 54741, writes 24 timeouts 0, SG min/max 0/264
Driver 3: position 0, standstill, reads 54741, writes 24 timeouts 0, SG min/max 0/255
Driver 4: position 0, standstill, reads 54754, writes 11 timeouts 0, SG min/max 0/0
Driver 5: position 0, standstill, reads 54754, writes 11 timeouts 0, SG min/max 0/0
Date/time: 2021-01-11 22:30:54
Slowest loop: 187.54ms; fastest: 0.03ms
=== Storage ===
Free file entries: 10
SD card 0 not detected, interface speed: 37.5MBytes/sec
SD card longest read time 0.0ms, write time 0.0ms, max retries 0
=== Move ===
DMs created 125, maxWait 272324ms, bed compensation in use: mesh, comp offset 0.000
=== MainDDARing ===
Scheduled moves 1805, completed moves 1805, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 2], CDDA state -1
=== AuxDDARing ===
Scheduled moves 0, completed moves 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== Heat ===
Bed heaters = 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
Heater 0 is on, I-accum = 0.4
Heater 1 is on, I-accum = 0.3
=== GCodes ===
Segments left: 0
Movement lock held by null
HTTP* is doing "M122" in state(s) 0
Telnet is idle in state(s) 0
File* is idle in state(s) 0
USB is idle in state(s) 0
Aux is idle in state(s) 0
Trigger* is idle in state(s) 0
Queue* is idle in state(s) 0
LCD is idle in state(s) 0
SBC is idle in state(s) 0
Daemon is idle in state(s) 0
Aux2 is idle in state(s) 0
Autopause is idle in state(s) 0
Code queue is empty.
=== CAN ===
Messages queued 25218, send timeouts 0, received 41, lost 0, longest wait 1ms for reply type 6018, free buffers 48
=== SBC interface ===
State: 4, failed transfers: 0
Last transfer: 2ms ago
RX/TX seq numbers: 13476/13476
SPI underruns 0, overruns 0
Number of disconnects: 0, IAP RAM available 0x2c8a8
Buffer RX/TX: 0/0-0
=== Duet Control Server ===
Duet Control Server v3.2.0
Code buffer space: 4096
Configured SPI speed: 8000000 Hz
Full transfers per second: 35.91
Maximum length of RX/TX data transfers: 2800/1684
 

[Phaedrux]

Thanks for the videos. It always helps to be able to see what's going on. Thanks for the time you've put into troubleshooting the issue.

While we wait for DC42 to get a chance to see your videos, could you do a test print for me using M566 P1 set?