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    Duet wifi Not Starting Print (Help)

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    • TouristMK4undefined
      TouristMK4
      last edited by

      Hello everyone,
      I have an unusual issue when I start my print, I am hoping to find a solution from someone that went through a similar issue or suggest to figure out why.
      --Issue:: post code upload; printer heats up and homes all axis. Then I get a message "Print auto-paused due to low voltage"
      INFO:
      -3d printer-custom, using Duet wifi with the latest firmware update.
      -Power supply: I had the MEAN WELL SE-350-24 AC-DC Power Supply when the error came up I figured might be the PS so bought the MEAN WELL SE-450-24 AC-DC Power Supply with no change.
      -Verified with a multimeter the output from PS and into Duet board reading at 24.2V
      -When sending command M122 printer disconnects and won't load log (figured separate issue)dueterror.PNG

      Please let me know if there is anything i can try to solve my issue and start printing.
      Thank you 🙂

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Post your config.g please and the results of M122.
        Are you sure you didn't send M112 by accident?

        It seems like maybe you have the voltage threshold for power loss detection set incorrectly and it's pausing the print?

        Z-Bot CoreXY Build | Thingiverse Profile

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        • Vetiundefined
          Veti
          last edited by

          as always post your config.g

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          • TouristMK4undefined
            TouristMK4
            last edited by

            config.g
            config.g attached

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            • j3dundefined
              j3d
              last edited by j3d

              Please post the output of M122 (not M112). That will give us some information regarding the power supply faults.

              Do you happen to know the rated power consumption of the hot-end and heated bed?

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by Phaedrux

                As I suspected.

                M911 S23.5 R23.9 P"M913 X0 Y0 G91 M83 G1 Z3 E-1 F1000"

                The S23.5 and R23.9 is a very tight range for the voltage monitoring for power loss detection.

                I suggest you change that to S22.

                Check the output of M122 to see what your vin is at normally. Or look in the DWC dashboard.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • TouristMK4undefined
                  TouristMK4
                  last edited by

                  @j3d,@Phaedrux .M122.txt
                  Thank you both! you were correct and it solved my problem printer is up and running. Very much appreciate you guys helping me out with this and information that will indeed be useful in the future.

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