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How can I test if a PanelDue is working or not?

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  • undefined
    Blacksheep99 @Phaedrux
    last edited by 20 Jan 2021, 20:45

    @Phaedrux said in How can I test if a PanelDue is working or not?:

    @dc42 might have ideas on resuscitation.

    It would be good if it could be brought back to life. The screen seems undamaged. Would be a waste. This is the wire which was damaged so I hoped the ribbon would work with the Maestro.

    I've noticed this damage to the ribbon on the back? Doesn't look to be broken but could that be the problem?

    image2 (1).jpeg image0 (1).jpeg image0 (2).jpeg

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    • undefined
      dc42 administrators
      last edited by dc42 20 Jan 2021, 21:06

      The damaged cable looks like the touch membrane cable to me , so it would only affect whether touch works.

      I suggest you disconnect the screen and ribbon cable from the Panel Due board, connect it to a PC via USB (make sure you use a dat a cable, not a charging-only cable), press the Erase and then the Reset button, and see if the Bossa port appears on the PC.

      BTW that's a clone board.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      undefined 3 Replies Last reply 20 Jan 2021, 21:11 Reply Quote 0
      • undefined
        Blacksheep99 @dc42
        last edited by 20 Jan 2021, 21:11

        @dc42 said in How can I test if a PanelDue is working or not?:

        The damaged cable looks like the touch membrane cable to me , so it would only affect whether touch works.

        I suggest you disconnect the screen and ribbon cable from the Panel Due board, connect it to a PC via USB (make sure you use a dat a cable, not a charging-only cable), press the Erase and then the Reset button, and see if the Bossa port appears on the PC.

        BTW that's a clone board.

        Thanks, I'll try it. I assumed it was a genuine item because of the text. The Duet Wifi is genuine I'm sure, it was sold as such.

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        • undefined
          Blacksheep99
          last edited by 20 Jan 2021, 21:13

          IMG_7443a.jpg

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          • undefined
            Blacksheep99 @dc42
            last edited by 20 Jan 2021, 21:23

            @dc42 said in How can I test if a PanelDue is working or not?:

            The damaged cable looks like the touch membrane cable to me , so it would only affect whether touch works.

            I suggest you disconnect the screen and ribbon cable from the Panel Due board, connect it to a PC via USB (make sure you use a dat a cable, not a charging-only cable), press the Erase and then the Reset button, and see if the Bossa port appears on the PC.

            BTW that's a clone board.

            Tried it 2 usb cables, one from the Duet and nothing shows up in Windows.

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            • undefined
              Blacksheep99
              last edited by 21 Jan 2021, 14:08

              If I wanted to try get this working again could I buy this board and see if the screen fires up? This been a genuine part and the screen possible not being.

              https://e3d-online.com/products/duet-paneldue-display

              Thanks.

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              • undefined
                Phaedrux Moderator
                last edited by 21 Jan 2021, 17:50

                I suppose you could try, but there's still the risk that the display or backlight is also fried. If it didn't work you may be able to return the board at least.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • undefined
                  Blacksheep99 @dc42
                  last edited by Blacksheep99 23 Jan 2021, 16:22

                  @dc42 said in How can I test if a PanelDue is working or not?:

                  The damaged cable looks like the touch membrane cable to me , so it would only affect whether touch works.

                  I suggest you disconnect the screen and ribbon cable from the Panel Due board, connect it to a PC via USB (make sure you use a dat a cable, not a charging-only cable), press the Erase and then the Reset button, and see if the Bossa port appears on the PC.

                  BTW that's a clone board.

                  I tried another cable just now and it showed up in device manager on Com10. I was able to connect to it from Bossa and I followed the instructions to update the firmware. It was able to write successfully and verify. I then close Bossa and pressed reset but now nothing. I used the 7 v3 firmware.

                  Any ideas what else I could try? Thanks.

                  Edit: I've connected the display and I now have what seems a working screen!

                  undefined 1 Reply Last reply 23 Jan 2021, 17:58 Reply Quote 0
                  • undefined
                    Phaedrux Moderator @Blacksheep99
                    last edited by 23 Jan 2021, 17:58

                    @Blacksheep99 said in How can I test if a PanelDue is working or not?:

                    Edit: I've connected the display and I now have what seems a working screen!

                    Hey that's great news! You got a good deal on that bundle I'd say.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    undefined 1 Reply Last reply 23 Jan 2021, 18:19 Reply Quote 0
                    • undefined
                      Blacksheep99 @Phaedrux
                      last edited by 23 Jan 2021, 18:19

                      @Phaedrux Yes, it was a bit of a gamble but seems the case. I've a week off work soon so hope to get my other printer converted over to Duet then.

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