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WiFi Unreliable

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  • undefined
    stuartofmt @DessiVerse
    last edited by 29 Apr 2021, 17:19

    @dessiverse said in WiFi Unreliable:

    Is there any diagnosing things I can do to confirm if that is the case somehow?

    Maybe try tracert (win) or traceroute (linux) to the Duet from other machines may give some clues. If there are repeaters involved the results may (or not 😞 ) point to some differences.
    Also - is the repeater a bridge (same ip subnet on either side of the repeater) or is there a different subnet to the router? If the latter - what happens when everything is on the router side with the repeater turned off (just for luck πŸ™‚ ) ?

    undefined 1 Reply Last reply 29 Apr 2021, 17:32 Reply Quote 0
    • undefined
      DessiVerse @stuartofmt
      last edited by 29 Apr 2021, 17:32

      @stuartofmt I tried SSHing into the duet but it wasn't letting me connect? It kept saying connection refused so I couldn't diagnose most things at its end

      undefined 1 Reply Last reply 29 Apr 2021, 19:48 Reply Quote 0
      • undefined
        dc42 administrators @DessiVerse
        last edited by dc42 29 Apr 2021, 18:44

        @dessiverse, here is how you can test whether it is the WiFi or the SD card writing that is slowing down the upload speed in standalone mode:

        1. To test the upload speed, rename a large GCode file (or any other file) to a name ending in ".dummy", then try to upload it on the Jobs page. You will need to set the file filter to "all files" to allow you to select that file. This will upload the file without writing it to SD card.

        2. To test the SD card write speed, send M122 P104.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        undefined 2 Replies Last reply 29 Apr 2021, 19:15 Reply Quote 0
        • undefined
          DessiVerse @dc42
          last edited by 29 Apr 2021, 19:15

          @dc42 It's not the SD Card because when using the duet in AP mode the upload speed was perfectly fine. So that loops it back to, how do I narrow down what's causing the WiFi on the duet to be slow when it isn't a problem with other devices on the network?

          1 Reply Last reply Reply Quote 0
          • undefined
            stuartofmt @DessiVerse
            last edited by 29 Apr 2021, 19:48

            @dessiverse said in WiFi Unreliable:

            I tried SSHing into the duet

            I'm not aware that Duet supports SSH so that error makes sense πŸ™‚

            What I had in mind was from some other machine (like the one that you are trying to upload from) to the Duet. e.g. tracert Ip-address-of-duet.
            What you want to see is a direct connection - something like this (from my win machine to my Duet (at 192.168.1.150:

            C:\Users\stuar>tracert 192.168.86.235
            Tracing route to 192.168.86.235 over a maximum of 30 hops
            1 164 ms 7 ms 9 ms 192.168.1.150
            Trace complete.

            Thinking about this - better commands may be pathping (win) or tracepath (linux). They basically combine tracert and ping in one command. For example - my equivalent of the above is:

            C:\Users\stuar>pathping 192.168.86.235
            Tracing route to 192.168.1.150 over a maximum of 30 hops
            0 Stuart [192.168.1.5]
            1 192.168.1.150
            Computing statistics for 25 seconds...
            Source to Here This Node/Link
            Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
            0 Stuart [192.168.1.5]
            0/ 100 = 0% |
            1 9ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.150
            Trace complete.

            and throw in the results of ping for good measure.

            Basically just trying to rule out any strange network routing.

            undefined 1 Reply Last reply 29 Apr 2021, 19:53 Reply Quote 0
            • undefined
              DessiVerse @dc42
              last edited by DessiVerse 29 Apr 2021, 19:50

              @dc42 said in WiFi Unreliable:

              M122 P104.

              Result of this is

              Send: M122 P104
              Recv: Testing SD card write speed...
              Recv: SD write speed for 10.0Mbyte file was 2.66Mbytes/sec
              Recv: Testing SD card read speed...
              Recv: SD read speed for 10.0Mbyte file was 1.54Mbytes/sec
              1 Reply Last reply Reply Quote 0
              • undefined
                DessiVerse @stuartofmt
                last edited by 29 Apr 2021, 19:53

                @stuartofmt here's the results of that test:

                destinybonavita@MacBook-Pro ~ % traceroute 10.0.0.201
                traceroute to 10.0.0.201 (10.0.0.201), 64 hops max, 52 byte packets
                1 10.0.0.201 (10.0.0.201) 8.712 ms 13.885 ms 5.475 ms
                destinybonavita@MacBook-Pro ~ % ping 10.0.0.201
                PING 10.0.0.201 (10.0.0.201): 56 data bytes
                64 bytes from 10.0.0.201: icmp_seq=0 ttl=255 time=13.169 ms
                64 bytes from 10.0.0.201: icmp_seq=1 ttl=255 time=11.783 ms
                64 bytes from 10.0.0.201: icmp_seq=2 ttl=255 time=34.763 ms
                64 bytes from 10.0.0.201: icmp_seq=3 ttl=255 time=6.772 ms
                64 bytes from 10.0.0.201: icmp_seq=4 ttl=255 time=51.055 ms
                64 bytes from 10.0.0.201: icmp_seq=5 ttl=255 time=9.359 ms
                64 bytes from 10.0.0.201: icmp_seq=6 ttl=255 time=12.984 ms
                64 bytes from 10.0.0.201: icmp_seq=7 ttl=255 time=8.528 ms
                64 bytes from 10.0.0.201: icmp_seq=8 ttl=255 time=23.638 ms
                Request timeout for icmp_seq 9
                64 bytes from 10.0.0.201: icmp_seq=10 ttl=255 time=15.351 ms
                64 bytes from 10.0.0.201: icmp_seq=11 ttl=255 time=18.995 ms
                Request timeout for icmp_seq 12
                64 bytes from 10.0.0.201: icmp_seq=13 ttl=255 time=34.696 ms
                64 bytes from 10.0.0.201: icmp_seq=14 ttl=255 time=52.520 ms
                64 bytes from 10.0.0.201: icmp_seq=15 ttl=255 time=4.912 ms
                64 bytes from 10.0.0.201: icmp_seq=16 ttl=255 time=21.125 ms
                64 bytes from 10.0.0.201: icmp_seq=17 ttl=255 time=13.998 ms
                64 bytes from 10.0.0.201: icmp_seq=18 ttl=255 time=36.809 ms
                ^C
                --- 10.0.0.201 ping statistics ---
                19 packets transmitted, 17 packets received, 10.5% packet loss
                round-trip min/avg/max/stddev = 4.912/21.792/52.520/14.487 ms
                undefined 1 Reply Last reply 29 Apr 2021, 20:02 Reply Quote 0
                • undefined
                  stuartofmt @DessiVerse
                  last edited by 29 Apr 2021, 20:02

                  @dessiverse said in WiFi Unreliable:

                  here's the results of that test

                  Don't like the timeouts on a LAN ... What happens when you ping the router ? Do you see time out's occurring there ?

                  undefined 1 Reply Last reply 29 Apr 2021, 20:13 Reply Quote 0
                  • undefined
                    DessiVerse @stuartofmt
                    last edited by 29 Apr 2021, 20:13

                    @stuartofmt nope

                    destinybonavita@MacBook-Pro ~ % ping 10.0.0.1
                    PING 10.0.0.1 (10.0.0.1): 56 data bytes
                    64 bytes from 10.0.0.1: icmp_seq=0 ttl=64 time=5.392 ms
                    64 bytes from 10.0.0.1: icmp_seq=1 ttl=64 time=7.069 ms
                    64 bytes from 10.0.0.1: icmp_seq=2 ttl=64 time=4.732 ms
                    64 bytes from 10.0.0.1: icmp_seq=3 ttl=64 time=5.586 ms
                    64 bytes from 10.0.0.1: icmp_seq=4 ttl=64 time=4.150 ms
                    64 bytes from 10.0.0.1: icmp_seq=5 ttl=64 time=3.499 ms
                    64 bytes from 10.0.0.1: icmp_seq=6 ttl=64 time=4.984 ms
                    64 bytes from 10.0.0.1: icmp_seq=7 ttl=64 time=10.994 ms
                    64 bytes from 10.0.0.1: icmp_seq=8 ttl=64 time=10.078 ms
                    64 bytes from 10.0.0.1: icmp_seq=9 ttl=64 time=1.937 ms
                    64 bytes from 10.0.0.1: icmp_seq=10 ttl=64 time=3.131 ms
                    64 bytes from 10.0.0.1: icmp_seq=11 ttl=64 time=3.873 ms
                    64 bytes from 10.0.0.1: icmp_seq=12 ttl=64 time=11.292 ms
                    64 bytes from 10.0.0.1: icmp_seq=13 ttl=64 time=5.367 ms
                    64 bytes from 10.0.0.1: icmp_seq=14 ttl=64 time=4.908 ms
                    64 bytes from 10.0.0.1: icmp_seq=15 ttl=64 time=10.782 ms
                    64 bytes from 10.0.0.1: icmp_seq=16 ttl=64 time=4.683 ms
                    64 bytes from 10.0.0.1: icmp_seq=17 ttl=64 time=2.373 ms
                    64 bytes from 10.0.0.1: icmp_seq=18 ttl=64 time=2.985 ms
                    64 bytes from 10.0.0.1: icmp_seq=19 ttl=64 time=2.831 ms
                    64 bytes from 10.0.0.1: icmp_seq=20 ttl=64 time=4.145 ms
                    64 bytes from 10.0.0.1: icmp_seq=21 ttl=64 time=5.388 ms
                    64 bytes from 10.0.0.1: icmp_seq=22 ttl=64 time=12.284 ms
                    64 bytes from 10.0.0.1: icmp_seq=23 ttl=64 time=5.878 ms
                    64 bytes from 10.0.0.1: icmp_seq=24 ttl=64 time=9.148 ms
                    64 bytes from 10.0.0.1: icmp_seq=25 ttl=64 time=10.261 ms
                    ^C
                    --- 10.0.0.1 ping statistics ---
                    26 packets transmitted, 26 packets received, 0.0% packet loss
                    round-trip min/avg/max/stddev = 1.937/6.067/12.284/3.055 ms
                    destinybonavita@MacBook-Pro ~ %
                    undefined 1 Reply Last reply 29 Apr 2021, 21:21 Reply Quote 0
                    • undefined
                      Phaedrux Moderator
                      last edited by 29 Apr 2021, 20:47

                      Do you have access to any xfinity router config pages?
                      Can you contact the ISP for some support?
                      Do you have a separate router you can setup as an access point to test with?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      undefined 1 Reply Last reply 29 Apr 2021, 20:55 Reply Quote 0
                      • undefined
                        DessiVerse @Phaedrux
                        last edited by 29 Apr 2021, 20:55

                        @phaedrux I have access to the config pages. If I contact the ISP they'll definitely say it's a problem with this device since everything else on the network runs flawlessly.

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          Phaedrux Moderator
                          last edited by 29 Apr 2021, 20:58

                          Is it creating a separate 2.4ghz network SSID or are they combined?
                          Do you see any options for band steering or whatever name they give it which tries to shunt devices to the 5ghz network?

                          Z-Bot CoreXY Build | Thingiverse Profile

                          1 Reply Last reply Reply Quote 0
                          • undefined
                            DessiVerse
                            last edited by 29 Apr 2021, 21:13

                            @phaedrux said in WiFi Unreliable:

                            band steering

                            I have the setting for this. It’s also one combined SSID for 2.4 and 5 due to the extenders.

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              Phaedrux Moderator
                              last edited by 29 Apr 2021, 21:18

                              I would try setting up a separate 2.4ghz SSID with the router itself, no extender, and just see if the performance is better. Try and isolate where the issue lies.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              undefined 1 Reply Last reply 30 Apr 2021, 00:09 Reply Quote 0
                              • undefined
                                stuartofmt @DessiVerse
                                last edited by stuartofmt 29 Apr 2021, 21:21

                                @dessiverse said in WiFi Unreliable:

                                @stuartofmt nope

                                Ok - so it may have something to do with the Duet itself.

                                The only thing I can suggest at this stage, network-wise, is to eliminate variables. Getting the Duet and the machine that you wish to download from directly connected to the router (i.e. no repeater in the picture) would be a good start.

                                P.S. the results you got from the M122 P104 test look almost exactly the same as on my Duet2 Wifi. Downloading a gcode file that is 25MB takes about a minute, the same if I upload it from Prusa Slicer. The .dummy test seems about 10 sec quicker for the same file.

                                undefined 1 Reply Last reply 30 Apr 2021, 00:13 Reply Quote 0
                                • undefined
                                  DessiVerse @Phaedrux
                                  last edited by 30 Apr 2021, 00:09

                                  @phaedrux I originally had it like that and it was the same. I changed it a few days after.

                                  1 Reply Last reply Reply Quote 0
                                  • undefined
                                    DessiVerse @stuartofmt
                                    last edited by 30 Apr 2021, 00:13

                                    @stuartofmt I had this issue before I got the repeaters and when I had the networks separated. I also tried with the duet being the only one on the 2.4GHz network and had the same issue. I really think it's a problem with the duet itself.

                                    undefined undefined 2 Replies Last reply 30 Apr 2021, 00:27 Reply Quote 0
                                    • undefined
                                      Phaedrux Moderator @DessiVerse
                                      last edited by 30 Apr 2021, 00:27

                                      @dessiverse said in WiFi Unreliable:

                                      I really think it's a problem with the duet itself.

                                      Yet the speeds are fine when connecting to the Duet in AP mode. It seems more an issue of the local router not playing well with the Duet.

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      1 Reply Last reply Reply Quote 0
                                      • undefined
                                        stuartofmt @DessiVerse
                                        last edited by 30 Apr 2021, 00:48

                                        @dessiverse said in WiFi Unreliable:

                                        I really think it's a problem with the duet itself.

                                        How about trying a file transfer using FTP? As @Phaedrux said, its strange that when configured as an AP it works well. Maybe testing as an AP and as part of the desired network and compare the results.
                                        I'm only suggesting FTP as a way of taking the Duet Code out of the equation and gathering additional data. Again - it may tell something or nothing ...

                                        1 Reply Last reply Reply Quote 0
                                        • undefined
                                          DessiVerse
                                          last edited by 30 Apr 2021, 01:20

                                          I put the duet right on top of one of the WiFi nodes, and now it's working fine, but if I move it a foot or two away, it stops working. It's working, but there's gotta be a hardware issue here restricting its signal. The antenna is plugged in. Is there a gcode to ensure it's being used?

                                          undefined undefined 2 Replies Last reply 30 Apr 2021, 06:18 Reply Quote 0
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