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    WiFi Unreliable

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    • DessiVerseundefined
      DessiVerse @Phaedrux
      last edited by

      @phaedrux This is the model info
      Screen Shot 2021-05-03 at 1.57.05 PM.png

      This is the 2.4GHz settings. Some of them.
      Screen Shot 2021-05-03 at 1.58.20 PM.png

      What settings are you looking for specifically?

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Can you try forcing it to channel 6? In AP mode it defaults to channel 6, so if it was working well then and it's related to channel selection, maybe that will help.

        Z-Bot CoreXY Build | Thingiverse Profile

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        • DessiVerseundefined
          DessiVerse @Phaedrux
          last edited by

          @phaedrux After reaching out to the internet provider, customers are not allowed to change the network channel manually for some reason. Which doesn't make sense.

          However, it's really odd that the duet would be restricted to channel 6. For the price the duet is, I wouldn't expect such a weird design flaw.

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          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            As DC42 speculated above it may be related to internal harmonics with the duet frequency, but that's speculation. If we can't change your channel to test, who knows.

            For what it's worth, I would suspect that most people are using channel 1 (as I am as well) without issue.

            Z-Bot CoreXY Build | Thingiverse Profile

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            • DessiVerseundefined
              DessiVerse @Phaedrux
              last edited by

              @phaedrux Wait, if it's a problem with the channel wouldn't the signal be worse? When I ran the M122 tests the signal showed it was fine in all cases, even when it was being slow.

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                Not necessarily. Good signal strength is part of it, but that just means the transmissions are coming in loud and clear. There can be crosstalk and interference that causes re-transmissions, but without more detailed info from the router side it's hard to judge what's going on behind the scenes.

                Wifi is as close to magic as we're every likely to get. It's incredibly complicated and an insane amount of work has been put into it to make it largely seamless for the end user, but unfortunately it's not always the case.

                Z-Bot CoreXY Build | Thingiverse Profile

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                • DessiVerseundefined
                  DessiVerse @Phaedrux
                  last edited by DessiVerse

                  @phaedrux what other information do you need? Is there anything else I can do from the Duet's end?

                  I'm still working with the ISP to try to change the signal channel.

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Unless there is some more detailed settings pages there's nothing I can see that we could try. I found the manual for that model router but it was a very basic user manual with no info on actual settings pages. If it's locked down so that you can't even change the channel selection or wifi mode I doubt there would be any chance of more advanced options being available either.

                    What I suspect might be happening is that the router is misidentifying the capabilities of the Duet and initiating band steering trying to force it over to the 5ghz network which doesn't work. Or it's detecting it as a slow client and throttling it's performance to keep it from taking up too much air time from other faster clients. Just speculation on my part though.

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • DessiVerseundefined
                      DessiVerse @Phaedrux
                      last edited by

                      @phaedrux said in WiFi Unreliable:

                      What I suspect might be happening is that the router is misidentifying the capabilities of the Duet and initiating band steering trying to force it over to the 5ghz

                      So I know this isn't happening because I did separate the two networks for one test, and had the same issue.

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                      • DessiVerseundefined
                        DessiVerse
                        last edited by

                        I'm working with my ISP today to try to get any more information that I can. I'm still very much on the fence of it being a router issue given that the problem is only happening with the Duet. To me, the duet is having an issue with the router, not the router having an issue with the duet.

                        Especially given that running SBC mode there isn't an issue.

                        stuartofmtundefined droftartsundefined 2 Replies Last reply Reply Quote 0
                        • stuartofmtundefined
                          stuartofmt @DessiVerse
                          last edited by

                          @dessiverse said in WiFi Unreliable:

                          ....... I'm still very much on the fence of it being a router issue ....

                          Especially given that running SBC mode there isn't an issue.

                          I agree that this is not clear-cut by any means. In this instance, I've tended to give greater weight to the lost packets from the ping test compared to the "clean" behavior in AP mode. To me this suggests something between the Duet and the other Computer. So I think the network "cards" are likely OK at both ends and that the tests point to "something" (hardware or software) in the network links. But that's just me - it could just as easily be something else.

                          Your ISP should give you admin access to the router - I've had several in the past and all, on request, did. If they don't then frankly - they are not "good". I now, always, use my own router even if the one provided is just used as a modem. I found the ISP provided ones usually lacking in some capability and / or setting-wise.

                          As an example one was set up to prioritize VOIP (which I did not use). It tended to slow some other types of traffic. Their default QoS settings were an issue. On another - with a satellite - my computer was first attached to the base router. When I moved near the satellite it was determined to stay (even after reboots) to the base (with a very weak signal).

                          Its a process of elimination and where possible bifurcation or in the case of an ethernet Duet sidestepped 🙂

                          These things are sent to try us. I just wish they did not succeed so often!!!!

                          DessiVerseundefined 1 Reply Last reply Reply Quote 0
                          • DessiVerseundefined
                            DessiVerse @stuartofmt
                            last edited by

                            @stuartofmt the packet loss is consistent across multiple computers.
                            Here are the "advanced settings" that I can change from the router:
                            IMG_0BF5F8E28064-1.jpeg

                            My biggest frustration with this is the lack of any phone or priority support. The amount of time wasted "troubleshooting" this is costing more than it would be to just buy a different board and call it a day.

                            To attempt to wrap this up; when using SBC mode is it possible to combine SBC with Octoprint in anyway?

                            It still makes no sense to me at all that SBC would run fine, all other devices run fine, yet the duet has a million network issues but somehow it's my modem that's the issue not the duet.

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                            • droftartsundefined
                              droftarts administrators @DessiVerse
                              last edited by

                              @dessiverse There's a couple of other people that have reported problems using the xfinity routers, see https://forum.duet3d.com/search/?term=xfinity&in=titlesposts
                              One ended up using a Raspberry Pi as a network bridge.

                              Also, not sure what has changed, but the latest version of DuetWiFiServer.bin shipping with 3.3RC1 is v1.26, you're on v1.25. May be worth updating to that.

                              Also, just had a thought. Can you post your config.g? There's a bug in 3.2.2 where if you have a heater, usually heater 0 (bed heater), but also heater 2, configured with PWM and a low duty cycle, it can interfere with processes on the Duet including networking. If you notice when your network speed drops, is it when your heaters are on? Updating firmware to RRF 3.3RC1 will fix this.

                              Ian

                              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                              • DessiVerseundefined
                                DessiVerse @droftarts
                                last edited by

                                @droftarts Is using the pi as a network bridge SBC mode?
                                Give me a second to post a reply to the rest.

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                                • droftartsundefined
                                  droftarts administrators @DessiVerse
                                  last edited by

                                  @dessiverse said in WiFi Unreliable:

                                  Is using the pi as a network bridge SBC mode?

                                  No, it's just connecting the Duet WiFi to the Pi WiFi, then the Pi WiFi connecting to the xfinity WiFi. The Pi bridges the connection between the two. There should be guides around on the Pi side to do this.

                                  Ian

                                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                                  • DessiVerseundefined
                                    DessiVerse
                                    last edited by

                                    @droftarts said in WiFi Unreliable:

                                    Also, not sure what has changed, but the latest version of DuetWiFiServer.bin shipping with 3.3RC1 is v1.26, you're on v1.25. May be worth updating to that.

                                    The firmware I'm currently running is:
                                    RepRapFirmware for Duet 3 Mini 5+ version 3.3beta3 (2021-04-22 13:48:16) running on Duet 3 Mini5plus WiFi (standalone mode)

                                    Recv: - WiFi -
                                    Recv: Network state is active
                                    Recv: WiFi module is connected to access point
                                    Recv: Failed messages: pending 0, notready 0, noresp 0
                                    Recv: WiFi firmware version 1.26
                                    Recv: WiFi MAC address f0:08:d1:02:ec:f2
                                    Recv: WiFi Vcc 3.33, reset reason Power up
                                    Recv: WiFi flash size 2097152, free heap 22376
                                    Recv: WiFi IP address 10.0.0.201
                                    Recv: WiFi signal strength -42dBm, mode 802.11n, reconnections 0, sleep mode modem
                                    

                                    That appears to be the versions you're referring to, no?

                                    Here is the config.g file

                                    ; Configuration file for Duet 3 Mini 5+ (firmware version 3)
                                    ; executed by the firmware on start-up
                                    ;
                                    ; generated by RepRapFirmware Configuration Tool v3.2.3 on Sun Apr 18 2021 18:45:52 GMT-0400 (Eastern Daylight Time)
                                    
                                    ; General preferences
                                    G90                                                ; send absolute coordinates...
                                    M83                                                ; ...but relative extruder moves
                                    M550 P"Archie"                                     ; set printer name
                                    
                                    ; Network
                                    M552 S1                                            ; enable network
                                    M587 S"White Lotus" P"exampl'e password"  	   ; Configure access point
                                    M586 P0 S1                                      ; enable HTTP
                                    M586 P1 S0                                         ; disable FTP
                                    M586 P2 S0                                         ; disable Telnet
                                    
                                    ; Drives
                                    M569 P0.0 S0                                       ; physical drive 0.0 goes backwards
                                    M569 P0.2 S1                                       ; physical drive 0.2 goes forwards
                                    M569 P0.1 S0                                       ; physical drive 0.1 goes backwards
                                    M569 P0.3 S1                                       ; physical drive 0.3 goes forwards
                                    M584 X0.0 Y0.1 Z0.2 E0.3                           ; set drive mapping
                                    M350 X16 Y16 Z16 E16 I1                            ; configure microstepping with interpolation
                                    M92 X80.00 Y80.00 Z400.00 E359.92                  ; set steps per mm
                                    M566 X900.00 Y900.00 Z60.00 E300.00                ; set maximum instantaneous speed changes (mm/min)
                                    M203 X6000.00 Y6000.00 Z300.00 E3600.00            ; set maximum speeds (mm/min)
                                    M201 X500.00 Y500.00 Z200.00 E2500.00              ; set accelerations (mm/s^2)
                                    M906 X900 Y900 Z900 E1100 I30                      ; set motor currents (mA) and motor idle factor in per cent
                                    M84 S30                                            ; Set idle timeout
                                    
                                    ; SILENCE
                                    M569 P0 D3 V0
                                    M569 P1 D3 V0
                                    M569 P2 D3 V0
                                    M569 P3 D3 V0
                                    
                                    ; Axis Limits
                                    M208 X0 Y-30 Z0 S1                                           ; set axis minima
                                    M208 X220 Y195 Z250 S0                                       ; set axis maxima
                                    
                                    ; Endstops
                                    M574 Y1 S1 P"io5.in"                                         ; configure active-high endstop for low end on X via pin io5.in
                                    M574 X1 S1 P"io6.in"                                         ; configure active-high endstop for low end on Y via pin io6.in
                                    M574 Z1 S2                                                   ; configure active-high endstop for low end on Z via pin io2.in
                                    
                                    ; Z-Probe
                                    M950 S0 C"io3.out"                                           ; create servo pin 0 for BLTouch
                                    M558 P9 C"^io3.in" H5 F3500 T6000                            ; set Z probe type to bltouch and the dive height + speeds
                                    G31 P500 X-54 Y6 Z0.558                                      ; set Z probe trigger value, offset and trigger height
                                    M557 X15:190 Y30:190 S30                                     ; define mesh grid
                                    M851 Z-3.32                                                  ; set the z offset accordingly
                                    
                                    ; Heaters
                                    M308 S0 P"temp0" Y"thermistor" T98801 B4185                  ; configure sensor 0 as thermistor on pin temp0
                                    M950 H0 C"out0" T0                                           ; create bed heater output on out0 and map it to sensor 0
                                    M307 H0 R0.307 C472.0 D2.21 S1.00 V23.8                      ; disable bang-bang mode for the bed heater and set PWM limit
                                    M140 H0                                                      ; map heated bed to heater 0
                                    M143 H0 S120                                                 ; set temperature limit for heater 0 to 120C
                                    M308 S1 P"temp1" Y"thermistor" T100000 B4725 C7.06e-8        ; configure sensor 1 as thermistor on pin temp1
                                    M950 H1 C"out1" T1                                           ; create nozzle heater output on out1 and map it to sensor 1
                                    M307 H1 B0 S1.00                                             ; disable bang-bang mode for heater  and set PWM limit
                                    M143 H1 S285                                                 ; set temperature limit for heater 1 to 280C
                                    
                                    ; Fans
                                    M950 F0 C"out3" Q500                               ; create fan 0 on pin out3 and set its frequency
                                    M106 P0 C"PartCool" S0 H-1                         ; set fan 0 name and value. Thermostatic control is turned off
                                    M950 F1 C"out4" Q500                               ; create fan 1 on pin out4 and set its frequency
                                    M106 P1 C"HotEnd" S1 H1:0 T45                      ; set fan 1 name and value. Thermostatic control is turned on
                                    
                                    ; Tools
                                    M563 P0 S"HotEnd" D0 H1 F0                         ; define tool 0
                                    G10 P0 X0 Y0 Z0                                    ; set tool 0 axis offsets
                                    G10 P0 R0 S0                                       ; set initial tool 0 active and standby temperatures to 0C
                                    
                                    ; Custom settings are not defined
                                    
                                    ; Miscellaneous
                                    M501                                               ; load saved parameters from non-volatile memory
                                    M911 S10 R11 P"M913 X0 Y0 G91 M83 G1 Z3 E-5 F1000" ; set voltage thresholds and actions to run on power loss
                                    T0                                                 ; select first tool
                                    

                                    @droftarts said in WiFi Unreliable:

                                    No, it's just connecting the Duet WiFi to the Pi WiFi, then the Pi WiFi connecting to the xfinity WiFi. The Pi bridges the connection between the two. There should be guides around on the Pi side to do this.

                                    This sounds like it can be really helpful. I'll have to research this.

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                                    • droftartsundefined
                                      droftarts administrators @DessiVerse
                                      last edited by

                                      @dessiverse said in WiFi Unreliable:

                                      Duet 3 Mini 5+ version 3.3beta3

                                      Okay, so it's not that, though would be worth updating from beta to release candidate (3.3 RC1). Update the DuetWiFiServer to 1.26 at the same time; it fixes a minor bug whereby it was transmitting a small amount of extra unwanted data on the wifi module SPI interface (says @dc42, though I doubt this is the issue).

                                      For pi network bridge, see https://www.raspberrypi.org/documentation/configuration/wireless/access-point-bridged.md
                                      However, I was slightly wrong; the Pi would be wired via Ethernet to your hub. However, this should test if the Duet is at issue.

                                      Ian

                                      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                                      • DessiVerseundefined
                                        DessiVerse @droftarts
                                        last edited by

                                        @droftarts said in WiFi Unreliable:

                                        the Pi would be wired via Ethernet to your hub

                                        What do you mean by hub? The duet or my modem?

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                                        • droftartsundefined
                                          droftarts administrators @DessiVerse
                                          last edited by

                                          @dessiverse Sorry, by hub I mean your xfinity router. I assume it's got at least one ethernet port! So you would have an Ethernet cable going from your xfinity router to the raspberry pi. The RPi would allow your Duet to connect to its WiFi, and bridge the connection between the WiFi and Ethernet.

                                          Ian

                                          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by dc42

                                            @dessiverse, FWIW I recall some time ago that a Duet WiFi user was unable to get good WiFi connectivity from the Duet on WiFi Channel 1, but switched to another channel (6 AFAIR) and it worked much better. However, that's no help to you if your ISP won't allow you to change the channel.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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