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    Heater Fault

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    • Dave Parryundefined
      Dave Parry @jazbaatbadalgaye
      last edited by

      @jazbaatbadalgaye No did'nt press reset. Will try that next.

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      • Dave Parryundefined
        Dave Parry @jazbaatbadalgaye
        last edited by

        @jazbaatbadalgaye trying to flash using bossa, but although the Com3 is listed (and Device manager/port is listed as duet) says cant connect to device. Am I missing something?

        jazbaatbadalgayeundefined 1 Reply Last reply Reply Quote 0
        • jazbaatbadalgayeundefined
          jazbaatbadalgaye @Dave Parry
          last edited by jazbaatbadalgaye

          @dave-parry Did you put the jumper on the erase pins? As the name suggests, it is going to erase the board so proceed with caution.

          Dave Parryundefined 1 Reply Last reply Reply Quote 0
          • Dave Parryundefined
            Dave Parry @jazbaatbadalgaye
            last edited by

            @jazbaatbadalgaye no I didn't and its buried underneath the heated bed...

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            • Dave Parryundefined
              Dave Parry @Dave Parry
              last edited by Dave Parry

              @dave-parry Ok Got it done. Installed 3.3 using bossa. Then tried to install 3.4.0beta 5 and just got the same problem. So I erased again with bossa and used YAT to install 3.4.0 Beta 5 and it worked. However I would like to know why it won't work through DWC as normal. If I have to do it with Bossa it means I have to take the heated bed off do the update, re-install and then recalibrate. IfI have to do that each time I want to update I will have to extend the erase pins so they are acessible.

              Dave Parryundefined dc42undefined 2 Replies Last reply Reply Quote 0
              • Dave Parryundefined
                Dave Parry @Dave Parry
                last edited by

                @dave-parry After all that it hasn't cured the original fault. Still getting hot end heater errors as soon as I start a print. Do a heater reset, reset temp, wait for it to get back to set temp, restart and it prints fine. Don't think its the problem but tomorrow I will change the sensor and heater cartridge and see if it helps.

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                • Gixxerfastundefined
                  Gixxerfast
                  last edited by

                  Maybe a redundant question, but you say that you store the pid calibration with M500.

                  Then it's saved to the config-override.g.

                  Do you load that in the end of the config.g with M501?

                  Voron V2.4 (#1317) with Duet 3 Mini5+ Wifi and 1LC v1.1 Toolboard
                  Voron V0.1 (#637) with Duet 3 Mini 5+ Wifi and 1LC v1.2 Toolboard
                  Ender 3 Pro with BTT SKR-2 + RRF

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                  • Dave Parryundefined
                    Dave Parry @Gixxerfast
                    last edited by

                    @gixxerfast yes it's in the file.

                    Dave Parryundefined 1 Reply Last reply Reply Quote 0
                    • Dave Parryundefined
                      Dave Parry @Dave Parry
                      last edited by

                      @dave-parry It seems it was a problem with the V6 hotend.
                      Took it apart, cleaned and re-installed and its so far been OK.
                      I think the block may have loosened from the heatbreak a little bit.
                      But would still like to get to the bottom of the update problem.

                      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                      • T3P3Tonyundefined
                        T3P3Tony administrators @Dave Parry
                        last edited by

                        @dave-parry ok, thanks for the update about the heater fault. Will be interesting to see if it is now fixed over repeated uses.

                        We can test the upgrade again when the next beta comes out.

                        www.duet3d.com

                        Dave Parryundefined 1 Reply Last reply Reply Quote 0
                        • Dave Parryundefined
                          Dave Parry @T3P3Tony
                          last edited by

                          @t3p3tony Thanks Tony.

                          Dave Parryundefined 1 Reply Last reply Reply Quote 0
                          • Dave Parryundefined
                            Dave Parry @Dave Parry
                            last edited by

                            @dave-parry Have got the heater error problem back again.
                            It seems that the voltage drops when the stepper motors run, but the power supply is a 24v 25w meanwell power supply, so should be more than enough power. I am going to check connections but just thought I have the hot end fan connected to a always on output, as that is how it was on my duet 0.8.5 board. Should it be on a thermostatically controlled fan output?

                            jay_s_ukundefined T3P3Tonyundefined 2 Replies Last reply Reply Quote 0
                            • jay_s_ukundefined
                              jay_s_uk @Dave Parry
                              last edited by

                              @dave-parry are you sure you mean its only a 25w 24v PSU?

                              Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                              Dave Parryundefined 1 Reply Last reply Reply Quote 0
                              • Dave Parryundefined
                                Dave Parry @jay_s_uk
                                last edited by

                                @jay_s_uk Sorry 25A

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                                • T3P3Tonyundefined
                                  T3P3Tony administrators @Dave Parry
                                  last edited by

                                  @dave-parry said in Heater Fault:

                                  I have the hot end fan connected to a always on output, as that is how it was on my duet 0.8.5 board. Should it be on a thermostatically controlled fan output?

                                  this can be either, and its 99% not the cause of the power supply voltage dipping.

                                  Does M122 report voltage drops?

                                  www.duet3d.com

                                  Dave Parryundefined 2 Replies Last reply Reply Quote 0
                                  • Dave Parryundefined
                                    Dave Parry @T3P3Tony
                                    last edited by

                                    @t3p3tony Will check tomorrow Tony been out tonight and only just got in.

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                                    • Dave Parryundefined
                                      Dave Parry @T3P3Tony
                                      last edited by

                                      @t3p3tony results of M122 and error message
                                      M122
                                      === Diagnostics ===
                                      RepRapFirmware for Duet 2 WiFi/Ethernet version 3.4.0beta5 (2021-10-12 13:54:53) running on Duet Ethernet 1.02 or later
                                      Board ID: 0JD0M-9P6M2-NWNS4-7J1DA-3SJ6M-TA2ZK
                                      Used output buffers: 1 of 24 (22 max)
                                      === RTOS ===
                                      Static ram: 23868
                                      Dynamic ram: 70336 of which 0 recycled
                                      Never used RAM 17804, free system stack 134 words
                                      Tasks: NETWORK(ready,27.3%,245) HEAT(notifyWait,0.0%,209) Move(notifyWait,0.0%,312) MAIN(running,72.7%,442) IDLE(ready,0.0%,30), total 100.0%
                                      Owned mutexes:
                                      === Platform ===
                                      Last reset 00:02:08 ago, cause: software
                                      Last software reset at 2021-10-19 10:55, reason: User, GCodes spinning, available RAM 17804, slot 1
                                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
                                      Error status: 0x00
                                      Aux0 errors 0,0,0
                                      Step timer max interval 0
                                      MCU temperature: min 42.8, current 43.6, max 43.7
                                      Supply voltage: min 23.9, current 24.1, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
                                      Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                                      Driver 0: pos 17561,standstill, SG min/max 0/152
                                      Driver 1: pos 17561,standstill, SG min/max 0/160
                                      Driver 2: pos 17561,standstill, SG min/max 0/145
                                      Driver 3: pos 0,standstill, SG min/max n/a
                                      Driver 4: pos 0,standstill, SG min/max n/a
                                      Driver 5: pos 0
                                      Driver 6: pos 0
                                      Driver 7: pos 0
                                      Driver 8: pos 0
                                      Driver 9: pos 0
                                      Driver 10: pos 0
                                      Driver 11: pos 0
                                      Date/time: 2021-10-19 10:57:50
                                      Cache data hit count 4294967295
                                      Slowest loop: 5.92ms; fastest: 0.17ms
                                      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                      === Storage ===
                                      Free file entries: 10
                                      SD card 0 detected, interface speed: 20.0MBytes/sec
                                      SD card longest read time 3.5ms, write time 0.0ms, max retries 0
                                      === Move ===
                                      DMs created 83, segments created 3, maxWait 110993ms, bed compensation in use: none, comp offset 0.000
                                      === MainDDARing ===
                                      Scheduled moves 4, completed 4, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 1], CDDA state -1
                                      === AuxDDARing ===
                                      Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                      === Heat ===
                                      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                      === GCodes ===
                                      Segments left: 0
                                      Movement lock held by null
                                      HTTP is idle in state(s) 0
                                      Telnet is idle in state(s) 0
                                      File is idle in state(s) 0
                                      USB is idle in state(s) 0
                                      Aux is idle in state(s) 0
                                      Trigger is idle in state(s) 0
                                      Queue is idle in state(s) 0
                                      LCD is idle in state(s) 0
                                      Daemon is idle in state(s) 0
                                      Autopause is idle in state(s) 0
                                      Code queue is empty
                                      === Network ===
                                      Slowest loop: 8.40ms; fastest: 0.04ms
                                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                      HTTP sessions: 1 of 8
                                      Interface state active, link 100Mbps full duplex

                                      19/10/2021, 10:57:47 Error: Heater 1 fault: temperature excursion exceeded 15.0°C (target 210.0°C, actual 180.8°C)

                                      Dave Parryundefined T3P3Tonyundefined 2 Replies Last reply Reply Quote 0
                                      • Dave Parryundefined
                                        Dave Parry @Dave Parry
                                        last edited by

                                        @dave-parry Its giving this error everytime I drive the axis motors.
                                        The motor currents are all set at 1000 mA.

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                                        • T3P3Tonyundefined
                                          T3P3Tony administrators @Dave Parry
                                          last edited by

                                          @dave-parry said in Heater Fault:

                                          Supply voltage: min 23.9, current 24.1, max 24.2,

                                          no voltage drops reported so I don't think its that. The heating error only happens when you drive the axis motors? I assume you moved the axis motors before sending M122?

                                          www.duet3d.com

                                          Dave Parryundefined 1 Reply Last reply Reply Quote 0
                                          • Dave Parryundefined
                                            Dave Parry @T3P3Tony
                                            last edited by

                                            @t3p3tony yes but I did have a report from before here it is.M122
                                            === Diagnostics ===
                                            RepRapFirmware for Duet 2 WiFi/Ethernet version 3.4.0beta5 (2021-10-12 13:54:53) running on Duet Ethernet 1.02 or later
                                            Board ID: 0JD0M-9P6M2-NWNS4-7J1DA-3SJ6M-TA2ZK
                                            Used output buffers: 1 of 24 (13 max)
                                            === RTOS ===
                                            Static ram: 23868
                                            Dynamic ram: 70336 of which 0 recycled
                                            Never used RAM 17804, free system stack 134 words
                                            Tasks: NETWORK(ready,25.7%,245) HEAT(notifyWait,0.0%,311) Move(notifyWait,0.0%,314) MAIN(running,70.7%,442) IDLE(ready,3.6%,30), total 100.0%
                                            Owned mutexes:
                                            === Platform ===
                                            Last reset 00:00:24 ago, cause: software
                                            Last software reset at 2021-10-19 10:55, reason: User, GCodes spinning, available RAM 17804, slot 1
                                            Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
                                            Error status: 0x00
                                            Aux0 errors 0,0,0
                                            Step timer max interval 0
                                            MCU temperature: min 42.3, current 43.1, max 43.3
                                            Supply voltage: min 23.9, current 24.0, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
                                            Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                                            Driver 0: pos 32435,standstill, SG min/max 0/70
                                            Driver 1: pos 32508,standstill, SG min/max 0/98
                                            Driver 2: pos 32530,standstill, SG min/max 0/69
                                            Driver 3: pos 0,standstill, SG min/max n/a
                                            Driver 4: pos 0,standstill, SG min/max n/a
                                            Driver 5: pos 0
                                            Driver 6: pos 0
                                            Driver 7: pos 0
                                            Driver 8: pos 0
                                            Driver 9: pos 0
                                            Driver 10: pos 0
                                            Driver 11: pos 0
                                            Date/time: 2021-10-19 10:56:06
                                            Cache data hit count 894906521
                                            Slowest loop: 5.88ms; fastest: 0.15ms
                                            I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                            === Storage ===
                                            Free file entries: 10
                                            SD card 0 detected, interface speed: 20.0MBytes/sec
                                            SD card longest read time 3.6ms, write time 0.0ms, max retries 0
                                            === Move ===
                                            DMs created 83, segments created 3, maxWait 3783ms, bed compensation in use: none, comp offset 0.000
                                            === MainDDARing ===
                                            Scheduled moves 3, completed 3, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                            === AuxDDARing ===
                                            Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                            === Heat ===
                                            Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                            Heater 1 is on, I-accum = 0.3
                                            === GCodes ===
                                            Segments left: 0
                                            Movement lock held by null
                                            HTTP is idle in state(s) 0
                                            Telnet is idle in state(s) 0
                                            File is idle in state(s) 0
                                            USB is idle in state(s) 0
                                            Aux is idle in state(s) 0
                                            Trigger is idle in state(s) 0
                                            Queue is idle in state(s) 0
                                            LCD is idle in state(s) 0
                                            Daemon is idle in state(s) 0
                                            Autopause is idle in state(s) 0
                                            Code queue is empty
                                            === Network ===
                                            Slowest loop: 8.15ms; fastest: 0.02ms
                                            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                            HTTP sessions: 1 of 8
                                            Interface state active, link 100Mbps full duplex

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