panel due 5i not connecting

adhanabal

i have paneldue 5i version3.0, firmware version 3.3, duet3 6hc firmware version 3.3, when i connect to io-0.in pin for panel due it just says connecting but nothing happens, no controls.
i have 8nos of panel due in stock with me, none of them are connecting,
i tried to plug the same in duet2 wifi board with firmware version 1.23, it working perfectly, i also attached my config.g file , please check.
; Configuration file for Duet 3 (firmware version 3.3)
; executed by the firmware on start-up
;
; generated by RepRapFirmware Configuration Tool v3.3.5 on Tue Nov 02 2021 12:17:38 GMT+0530 (India Standard Time)

; General preferences
M575 P1 S1 B57600 ; enable support for PanelDue
G90 ; send absolute coordinates...
M83 ; ...but relative extruder moves
M550 P"fabforge-PDS" ; set printer name
M669 K1 ; select CoreXY mode

; Wait a moment for the CAN expansion boards to start
G4 S2

; Network
M551 P"--------" ; set password
M552 P0.0.0.0 S1 ; enable network and acquire dynamic address via DHCP
M586 P0 S1 ; enable HTTP
M586 P1 S0 ; disable FTP
M586 P2 S0 ; disable Telnet

; Drives
M569 P0.0 S0 ; physical drive 0.0 goes forwards
M569 P0.1 S0 ; physical drive 0.1 goes forwards
M569 P0.2 S0 ; physical drive 0.2 goes forwards
M569 P0.3 S1 ; physical drive 0.3 goes forwards
M569 P0.4 S1 ; physical drive 0.4 goes forwards
M569 P0.5 S1 ; physical drive 0.5 goes forwards
M569 P1.0 S1 ; physical drive 1.0 goes forwards
M584 X0.0 Y0.1 Z0.2 E0.3:0.4:0.5:1.0 ; set drive mapping
M350 X16 Y16 Z16 E16:16:16:16 I1 ; configure microstepping with interpolation
M92 X100.00 Y100.00 Z400.00 E420.00:420.00:420.00:420.00 ; set steps per mm
M566 X900.00 Y900.00 Z300.00 E120.00:120.00:120.00:120.00 ; set maximum instantaneous speed changes (mm/min)
M203 X6000.00 Y6000.00 Z900.00 E1200.00:1200.00:1200.00:1200.00 ; set maximum speeds (mm/min)
M201 X500.00 Y500.00 Z100.00 E250.00:250.00:250.00:250.00 ; set accelerations (mm/s^2)
M906 X1000 Y1000 Z1000 E300:300:300:300 I0 ; set motor currents (mA) and motor idle factor in per cent
M84 S0

; Axis Limits
M208 X0 Y0 Z0 S1 ; set axis minima
M208 X240 Y150 Z200 S0 ; set axis maxima

; Endstops
M574 X1 S1 P"io3.in" ; configure switch-type (e.g. microswitch) endstop for low end on X via pin io0.in
M574 Y1 S1 P"io1.in" ; configure switch-type (e.g. microswitch) endstop for low end on Y via pin io1.in
M574 Z2 S1 P"io2.in" ; configure switch-type (e.g. microswitch) endstop for high end on Z via pin io2.in

; Heaters
M308 S0 P"temp0" Y"thermistor" T100000 B4725 C7.06e-8 ; configure sensor 0 as thermistor on pin temp0
M950 H0 C"out1" T0 ; create nozzle heater output on out1 and map it to sensor 0
M307 H0 B0 S1.00 ; disable bang-bang mode for heater and set PWM limit
M143 H0 S120 ; set temperature limit for heater 0 to 120C
M308 S1 P"temp1" Y"thermistor" T100000 B4725 C7.06e-8 ; configure sensor 1 as thermistor on pin temp1
M950 H1 C"out2" T1 ; create nozzle heater output on out2 and map it to sensor 1
M307 H1 B0 S1.00 ; disable bang-bang mode for heater and set PWM limit
M143 H1 S120 ; set temperature limit for heater 1 to 120C ; set temperature limit for heater 1 to 120C

; Fans

                                               ; set initial tool 3 active and standby temperatures to 0C

; Tools
M563 P0 D0 H0 F0 ; define tool 0
G10 P0 X0 Y0 Z0 ; set tool 0 axis offsets
G10 P0 R0 S0 ; set initial tool 0 active and standby temperatures to 0C
M563 P1 D1 H1 F0 ; define tool 1
G10 P1 X33 Y0 Z0 ; set tool 1 axis offsets
G10 P1 R0 S0 ; set initial tool 1 active and standby temperatures to 0C
M563 P2 D2 H1 F0 ; define tool 2
G10 P2 X66 Y0 Z0 ; set tool 2 axis offsets
G10 P2 R0 S0 ; set initial tool 2 active and standby temperatures to 0C
M563 P3 D3 H1 F0 ; define tool 3
G10 P3 X99 Y0 Z0 ; set tool 3 axis offsets
G10 P3 R0 S0 ; set initial tool 3 active and standby temperatures to 0C

; Custom settings are not defined
M302 P1
; Miscellaneous
M501 ; load saved parameters from non-volatile memory
M911 S20 R22 P"M913 X0 Y0 G91 M83 G1 Z3 E-5 F1000" ; set voltage thresholds and actions to run on power loss

mfs12

Hey @adhanabal,

which versions are running on your devices? I am interested in

paneldue firmware version
duet3 board firmware version

When the versions are compatible and the baudrates of duet3 board and paneldue are configured right everything should work smoothly.

adhanabal

@mfs12 i have paneldue 5i version3.0, firmware version 3.3, duet3 6hc firmware version 3.3,
Baud rate are same as in the config.g 56700.

mfs12

@adhanabal said in panel due 5i not connecting:

duet2 wifi board with firmware version 1.23

You said same paneldue is working with your duet2 wifi board with firmware version 1.23? Are you sure that paneldue is having the running version 3.3? I don't think RRF-1.23 and PanelDue-3.3 are compatible.

adhanabal

@mfs12 I reflashed the fimware to 1.23 for checking with duet wifi 2

mfs12

@adhanabal, and what happened?

adhanabal

@mfs12 the panel due worked with duet2wifi board

mfs12

so you tested:

connected firmware paneldue-5.0i with firmware 3.3
with Duet2 Wifi with 1.23 firmware
and this was successful.

If not, please provide a detailed step-by-step procedure.

mfs12

your paneldue has probably old version. Check the top in the setup tab.

adhanabal

@mfs12 I will post photos tmw,
And I said I use panel due version 3.0
I will provide complete details tmw with photos

mfs12

then please upgrade to paneldue's to firmware version 3.3.

I think paneldue-3.0 is incompatible with newer RRF versions. Sorry, for the inconvenience.

https://github.com/Duet3D/PanelDueFirmware/releases/3.3.0

adhanabal

@mfs12 hi i have attached images for your reference, pls check , and also let me know i have wired it correctly. duet3 6hcmb.jpg duet2 wifi.jpg

adhanabal

@mfs12 hello all
it was my mistake my wiring was wrong i did not properly look at instructions page, thank you for helping me out,
please close this issue.

mfs12

@adhanabal thanks for feedback. Enjoy printing...