Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Error Short to Ground reported by driver(s)

    Scheduled Pinned Locked Moved Unsolved
    Duet Hardware and wiring
    8
    57
    3.8k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      Sorry to hear you've had some trouble with your replacement board. When you say it no longer works, what exactly works or doesn't work?

      Z-Bot CoreXY Build | Thingiverse Profile

      davidewenundefined 1 Reply Last reply Reply Quote 0
      • davidewenundefined
        davidewen @Phaedrux
        last edited by

        @phaedrux

        Thanks for you concern.
        It just won't connect in any way.
        Wi-Fi doesn't connect nor via usb on Windows or Mac.
        I've attempted multiple resets because eventually that is how I got it to connect via usb when I 1st got this board.

        1 Reply Last reply Reply Quote 0
        • dc42undefined dc42 has marked this topic as unsolved
        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          Does the blue LED on the wifi module illuminate at all when powered on?

          What LEDs are lit on the board itself?

          Do any of the components get hot to the touch after being powered for a short time?

          It's quite unusual for a board to go completely dead like that. Let alone have troubles two in a row. I understand that you've gone through some trouble getting it to work previously along with getting the replacement working, so I understand if you don't wish to go through any more hoops. So if you don't wish to go through any more trouble shooting and would prefer a warranty replacement that is an option, though it would still help to understand what has failed.

          Z-Bot CoreXY Build | Thingiverse Profile

          davidewenundefined 1 Reply Last reply Reply Quote 0
          • davidewenundefined
            davidewen @Phaedrux
            last edited by

            @phaedrux
            I don't mind helping you understand what went wrong.
            Here's the status of each LED (see photo)
            NOTE: the STATUS LED is flashing red slowly.

            10C6C8D5-ECAB-426D-8ADF-1073032CB977.jpeg

            This is connected via USB to my mac mini M1, but not recognized by macOS

            Screen Shot 2021-12-21 at 9.59.49 AM.png

            I have also attempted to connect it to a MacBook Pro 2017 and on both machines via Parallels to a Windows 11 and Windows 10 virtual machine. Win11 on mac mini, Windows 10 on MB Pro.

            There is no recognition of the board on any machine.

            1 Reply Last reply Reply Quote 0
            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              The status light flashing indicates the firmware has been wiped.

              With the previous board I think you had gotten it to show up on the Mac with bootcamp? I suppose that isn't working this time?

              Z-Bot CoreXY Build | Thingiverse Profile

              davidewenundefined Falkiaundefined 2 Replies Last reply Reply Quote 0
              • davidewenundefined
                davidewen @Phaedrux
                last edited by

                @phaedrux said in Error Short to Ground reported by driver(s):

                The status light flashing indicates the firmware has been wiped.

                With the previous board I think you had gotten it to show up on the Mac with bootcamp? I suppose that isn't working this time?

                That is correct. Sorry, I said the MB Pro was via Parallels, it's actually BootCamp.
                I have attempted to "reset" the board multiple times. It eventually worked the first go-around, but it's not working this time.

                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                • Falkiaundefined
                  Falkia @Phaedrux
                  last edited by

                  @phaedrux just one thought, could the communication be interfered by ground loop?

                  Printer: "Deltacus" Delta with 510mm bed diameter and 925mm build height. Powered by Duet 2 WiFi. Duet Smart Effector with E3D Volcano.

                  Phaedruxundefined 1 Reply Last reply Reply Quote 0
                  • Phaedruxundefined
                    Phaedrux Moderator @Falkia
                    last edited by

                    @falkia only in some cases https://duet3d.dozuki.com/Wiki/USB_ground_loops

                    Z-Bot CoreXY Build | Thingiverse Profile

                    1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator @davidewen
                      last edited by

                      @davidewen as last time...

                      Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                      Sorry for the inconvenience.

                      For the new board it would be a good idea to test the usb terminal connection right away to establish that it works reliably with one of your computers.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      davidewenundefined 1 Reply Last reply Reply Quote 0
                      • davidewenundefined
                        davidewen @Phaedrux
                        last edited by

                        @phaedrux said in Error Short to Ground reported by driver(s):

                        @davidewen as last time...

                        Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                        Sorry for the inconvenience.

                        For the new board it would be a good idea to test the usb terminal connection right away to establish that it works reliably with one of your computers.

                        Got board #3.
                        Opened box, attached Wi-Fi antennae, attached supplied USB cable, powered up.
                        Not recognized by macOS.
                        Status of LEDs.
                        STATUS = slow flashing red
                        5v = solid red
                        3.3v = solid green
                        ESP = solid green

                        Powered on & off multiple times. None of the attempts resulted in recognition by macOS.

                        Moved from mac mini M1 computer to Mac Book Pro w/Intel.
                        Same results as mac mini.

                        Connected via Boot Camp
                        Same results

                        If I understand correctly, the slow flashing STATUS LED indicates no firmware?

                        So, I attempted a 2x fast click of the RESET button.
                        STATUS LED quickly flashes. ESP LED goes off.
                        After 10 minutes, nothing happened so I 1x clicked the RESET button and board returned to status above.

                        1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          Just to confirm, you're following this? https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Duet_3_Mini_5_WiFi_Ethernet

                          The Duet 3 Mini 5+ supports an easy mechanism for updating the firmware directly.

                          Connect the Duet to a PC (Windows, Mac or Linux) using a USB cable
                          Press the Reset button twice quickly in succession. The Status LED should cycle slowly between dim and bright. This indicates that the bootloader is active.
                          A new Mass Storage device should appear on the PC. Identify its drive letter (Windows) or mount path (Linux).
                          A directory listing of this mass storage device should show three virtual files. File CURRENT.UF2 is the existing firmware on the Duet.
                          Copy the new Duet3Firmware-Mini5plus.uf2 file to the mass storage device
                          The Status LED will flicker as the firmware is being written, then the Duet will reboot using the new firmware. The mass storage device will disappear from your PC and the Duet 3 COM port will appear.

                          Also, the boards ship with firmware already applied and are tested before going out to vendors. There should be no need to wipe or reflash firmware out of the box.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          davidewenundefined 2 Replies Last reply Reply Quote 0
                          • davidewenundefined
                            davidewen @Phaedrux
                            last edited by

                            @phaedrux said in Error Short to Ground reported by driver(s):

                            https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Duet_3_Mini_5_WiFi_Ethernet

                            I've attempted to follow the FW instructions, but the board just isn't recognized, even with BOSSA and 2x quick press of the RESET button.

                            I even wrote the DuetWiFiServer.bin file to a blank SD card to see if that would work.

                            These are the computers I've attempted to connect this board to.
                            None recognize the board in system/device manager or as a storage device.

                            Mac mini (M1, 2020)
                            Mac mini (M1, 2020) via Parallels with Windows 11 ARM
                            MacBook Pro (13-inch, 2017)
                            MacBook Pro (13-inch, 2017) via BootCamp with Windows 10
                            Mac Pro 2013
                            Mac Pro 2013 with Windows 10 Pro via BootCamp
                            MacBook Pro (13-inch, Mid 2009)
                            MacBook Pro (13-inch, Mid 2009) with Windows 10 Pro via BootCamp
                            Raspberry pi 3B+

                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
                            • davidewenundefined
                              davidewen @Phaedrux
                              last edited by davidewen

                              @phaedrux said in Error Short to Ground reported by driver(s):

                              Also, the boards ship with firmware already applied and are tested before going out to vendors. There should be no need to wipe or reflash firmware out of the box.

                              I did not purposefully or accidentally wipe or reflash the FW. (initially) Once the board was not detected after multiple on/offs, I did 2x click the RESET button to attempt connection that way.

                              This is the 2nd board I have received with this problem.
                              Out of the box = no connectivity.
                              Out of the box, connect to USB, STATUS LED slowly flashes red, 5v LED on, 3.3v LED on, Wi-Fi LED on.

                              I would be happy to:
                              Do a screen share to work together to solve the problem
                              Send you this board so you can test it.

                              I don't know what else I can do on my end.

                              1 Reply Last reply Reply Quote 0
                              • Phaedruxundefined
                                Phaedrux Moderator @davidewen
                                last edited by

                                @davidewen said in Error Short to Ground reported by driver(s):

                                I've attempted to follow the FW instructions, but the board just isn't recognized, even with BOSSA and 2x quick press of the RESET button.

                                Bossa doesn't work with the mini5+. The 2x quick presses of the reset button are required to make the board show up as a USB storage device in finder. Then you copy the firmware file onto that drive to write it.

                                Can you confirm that's where you're looking?

                                Z-Bot CoreXY Build | Thingiverse Profile

                                davidewenundefined 1 Reply Last reply Reply Quote 0
                                • davidewenundefined
                                  davidewen @Phaedrux
                                  last edited by

                                  @phaedrux said in Error Short to Ground reported by driver(s):

                                  Bossa doesn't work with the mini5+. The 2x quick presses of the reset button are required to make the board show up as a USB storage device in finder. Then you copy the firmware file onto that drive to write it.
                                  Can you confirm that's where you're looking?

                                  Yes, 2x press of the RESET button causes the STATUS LED to quickly flash, but Bossa does not recognize the board.
                                  It does not show up in Device Manager or as a USB device.

                                  I will however double check when I get home this afternoon.

                                  dc42undefined 1 Reply Last reply Reply Quote 0
                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by

                                    You cannot use bossa with the Mini5+ to flash the firmware. That just won't work.

                                    When the reset button has been pushed twice the board turns into a USB thumb drive that shows up in windows explorer or finder etc as a usb storage device. You can then copy the firmware there.

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    davidewenundefined 1 Reply Last reply Reply Quote 0
                                    • davidewenundefined
                                      davidewen @Phaedrux
                                      last edited by

                                      @phaedrux said in Error Short to Ground reported by driver(s):

                                      You cannot use bossa with the Mini5+ to flash the firmware. That just won't work.

                                      When the reset button has been pushed twice the board turns into a USB thumb drive that shows up in windows explorer or finder etc as a usb storage device. You can then copy the firmware there.

                                      Using Bossa and 2x the RESET button does not show the USB in Windows Exp.

                                      Screen Shot 2021-12-26 at 4.52.26 PM.png
                                      NOTE: The Kryptonite drive is a Crypto currency miner, not the Duet board.

                                      STATUS LED is flashing fast.
                                      Wi-FI LED is off.
                                      5v LED is on.
                                      3.3v LED is on.

                                      IMG_0235.jpg

                                      1 Reply Last reply Reply Quote 0
                                      • dc42undefined
                                        dc42 administrators @davidewen
                                        last edited by dc42

                                        @davidewen said in Error Short to Ground reported by driver(s):

                                        @phaedrux said in Error Short to Ground reported by driver(s):

                                        Bossa doesn't work with the mini5+. The 2x quick presses of the reset button are required to make the board show up as a USB storage device in finder. Then you copy the firmware file onto that drive to write it.
                                        Can you confirm that's where you're looking?

                                        Yes, 2x press of the RESET button causes the STATUS LED to quickly flash, but Bossa does not recognize the board.
                                        It does not show up in Device Manager or as a USB device.

                                        I will however double check when I get home this afternoon.

                                        What should happen when you press he Reset button twice in quick succession on the Duet 3 Mini is that the red STATUS LED cycles between bright and dim. When that happens, the USB drive should appear on your PC. Make sure that the USB cable you use is not a power-only cable for charging smartphones etc.

                                        If the STATUS LED blinks slowly (once per second) then it is running firmware.

                                        If it blinks quickly then it should blink a number of times, stop, and repeat. In that case the number of blinks is an error code.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                                        1 Reply Last reply Reply Quote 0
                                        • First post
                                          Last post
                                        Unless otherwise noted, all forum content is licensed under CC-BY-SA