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    CONSTANT AJAX disconnect errors

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    • Jareryundefined
      Jarery
      last edited by

      Comissioned my 2nd duet wifi printer.
      Board came with 1.18.1 firmware. No disconnects when printing. Although only did few prints, 10 min long or so.

      Upgraded to 1.19.2, disconnected a coulee min into my first print. Ajax error message again has no line on the bottom stating reason.

      So i have 2 new Duet wifi's, both disconnect from my Asus RT-AC3100 wifi network on every print.

      The chances its a "bad board" or slim as it happens on both boards.
      The chances its my network settings are low as Ive set everything to set channel, etc, and it works on 1.18 without disconnects.

      There is something in 1.19 that just makes it appear to timeout

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      • KeeganBundefined
        KeeganB
        last edited by

        I've never downgraded a Duet. Is it the same process as the update from 1.18 to 1.19.2 was, but in reverse?

        Artemis
        Rostock Max v2
        Orion

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        • dc42undefined
          dc42 administrators
          last edited by

          I really wish there was some way I could reproduce the problem you are experiencing. AFAIK you are the only user who finds 1.19.2 less reliable than 1.18.

          Downgrading to 1.18 you will need to do a simultaneous install of both DuetWiFiFirmware and DuetWiFiServer. If the board was shipped with 1.19 firmware originally then you will also need to install DuetWiFiFirmware.bin on the WiFi module.

          Then you will need to follow the connection instructions for 1.18 and earlier.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • lolorcundefined
            lolorc
            last edited by

            i also find 1.19.2 less reliable than 1.8 with regard to the wireless/ajax issue. (sorry I'm not really helping with the debugging at the moment, house for sell, can't use my printer as often as I wish)

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            • KeeganBundefined
              KeeganB
              last edited by

              Thanks David.

              My board was shipped with 1.18.

              I understand that network issues are near impossible to replicate. I wish there was more detailed log info or something I could get to you. I am able to force a reconnect via USB with M552 S-1/S1

              The real frustration comes when doing calibration prints and etc. It disconnects so quickly I can't make any adjustments easily; baby stepping, extrusion, temp etc to do on-the-fly adjustments. That, and every time I want to start a new test print I have to go through the reconnect process every time.

              I feel pretty confident my network is not the issue, but I have been toying with the idea of upgrading my router and other network equipment, so maybe I will do that now just in case. I've also considered taking on my my extra routers and setting up a clean dummy network to test.

              David, is there any possible advantage in doing a "clean" install of 1.19.2. Meaning, could/should I format the SD card and do a completely clean install of everything, and then just paste in my config values as needed?

              Artemis
              Rostock Max v2
              Orion

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              • Jareryundefined
                Jarery
                last edited by

                @KeeganB:

                Thanks David.
                David, is there any possible advantage in doing a "clean" install of 1.19.2. Meaning, could/should I format the SD card and do a completely clean install of everything, and then just paste in my config values as needed?

                My thoughts also.
                I'm also not happy with 1.19 in regards to 1.18.
                All the additions are awesome, and I always use volumetric extrusion and other features not in 1.18. But if i have no method of connecting to the system the features it has are a moot point.

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                • Dougal1957undefined
                  Dougal1957
                  last edited by

                  I Did have an issue to start with which was almost instant disconnects I fitted an AP Extender and got round it but then when I moved the printer back to it rightful location the issue re-appeared turns out my WiFi AP Credentials for the original AP was corrupt deleting them and re-applying fixed the problem not saying it will fix you issues but may be worth a try?

                  FWIW I am using a netgear WiFi router (D6400)

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                  • KeeganBundefined
                    KeeganB
                    last edited by

                    Sorry Dougal,

                    I am not following what you are suggesting? Are you saying the credentials saved to the DUET for connecting to your AP were bad?

                    Artemis
                    Rostock Max v2
                    Orion

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                    • Dougal1957undefined
                      Dougal1957
                      last edited by

                      yes indeed

                      1 Reply Last reply Reply Quote 0
                      • KeeganBundefined
                        KeeganB
                        last edited by

                        Thanks, I will certainly try that. It won't hurt anything and if it resolves this issue, Ill be ecstatic!

                        Artemis
                        Rostock Max v2
                        Orion

                        1 Reply Last reply Reply Quote 0
                        • Dougal1957undefined
                          Dougal1957
                          last edited by

                          Use the M588 to remove it from the list first before trying to re-instate it

                          1 Reply Last reply Reply Quote 0
                          • KeeganBundefined
                            KeeganB
                            last edited by

                            I didn't have much time last night, but I tested your idea Dougal. Nope 😞

                            Artemis
                            Rostock Max v2
                            Orion

                            1 Reply Last reply Reply Quote 0
                            • Dougal1957undefined
                              Dougal1957
                              last edited by

                              I didn't think it would TBH your symptoms are different to what mine were but it was worth a try.

                              1 Reply Last reply Reply Quote 0
                              • KeeganBundefined
                                KeeganB
                                last edited by

                                Yeah, I wasn't holding much hope, but it was easy enough to give it a shot! Thanks

                                Artemis
                                Rostock Max v2
                                Orion

                                1 Reply Last reply Reply Quote 0
                                • TimVukmanundefined
                                  TimVukman
                                  last edited by

                                  Hi
                                  I am jumping in here too as I had written my own post on this issue between last night and today. I will collect some data based on the gcodes posted here that will provide the data. I have not been able to connect today because I upgraded to 1.20.7 and something must have gone wrong because now I can't get the Wifi to initialize.

                                  I can say that I never had the connection to the printer drop when I was running 1.18.2. That says the connection from the printer to the network and from the DWC to the printer both had enough signal strength. I will get the numbers if I can.

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                                  • TimVukmanundefined
                                    TimVukman
                                    last edited by

                                    Hi
                                    I am going to try to downgrade to 1.18.2 since that is when everything was working properly. I currently can't initialize the Wifi module. Any way to test if it is ok?

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      @TimVukman:

                                      Hi
                                      I am jumping in here too as I had written my own post on this issue between last night and today. I will collect some data based on the gcodes posted here that will provide the data. I have not been able to connect today because I upgraded to 1.20.7 and something must have gone wrong because now I can't get the Wifi to initialize.

                                      Did you follow the upgrade instructions at https://duet3d.com/wiki/Upgrading_to_DuetWiFiFirmware_1.19 ? In particular, the but about using M587 to enter your WIFI access point ssid and password.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                      • KeeganBundefined
                                        KeeganB
                                        last edited by

                                        Send M552 S-1

                                        wait for it to complete

                                        Send M552 S1

                                        Try that?

                                        Artemis
                                        Rostock Max v2
                                        Orion

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                                        • TimVukmanundefined
                                          TimVukman
                                          last edited by

                                          Hi dc42
                                          Yes, to the letter.
                                          I'm stuck trying to downgrade back to 1.18.2
                                          Erased the board
                                          tried bossac with the drivers installed.
                                          listcomports returns COM5 - Escher 3D - USB\lots of characters
                                          bossac.exe –p=COM5 -e -w -v -b DuetWifiFirmware returns
                                          No board found on COM5

                                          Frustrated beyond belief

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            Why do people insist on erasing the firmware, when it is almost never necessary?

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                                            1 Reply Last reply Reply Quote 0
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