Help with setting up new Duet 6HC/3HC and Panel 7i

rmilyard

@phaedrux No card in the Duet board.

Phaedrux

You can see some troubleshooting steps here: https://github.com/Duet3D/DuetSoftwareFramework/wiki/SBC-Setup-Guide#troubleshooting

Have you done a sudo apt update and sudo apt upgrade on the pi yet?

Are you sure the ribbon cable is seated correctly?

Have you tried using the provided SD card in the Duet itself with the Pi disconnected?

rmilyard

@phaedrux Still can't get working. I have my Pi 4 powered with own power. I have SD card ONLY in Pi. I have the Duet 6HC on 24v PSU. I have the ribbon cable between the pi and duet. When I power up pi I can get to pi via putty. I did all the updates etc on the pi. When all running I see panel 7i screen with Connecting in the top right corner. On the duet I have 4 LEDs on and a 5th labeled RSTEXT is blinking red.

https://share.icloud.com/photos/0637SFnuSXnb6LqF5q-kpTlAw

Phaedrux

Is this a clone Duet?
If you put the SD card in a PC to view the contents does it have a set of folders www sys macros gcodes ?
If it does, put that SD card into the Duet itself and see if it will startup and connect with the PanelDue and if it becomes visible through a USB terminal. The goal is to see what the status of the board itself is.

rmilyard

@phaedrux

rmilyard

@phaedrux if SD card in duet and pi off it does connect.

Phaedrux

Ok, so with the SD card in the Duet connect via USB terminal like YAT and check the firmware version by sending M115. It's possible that you'll just need to update the firmware to get in sync with the Pi software versions.

Did you create a new SD card for the Pi using a DuetPi image?

You can use this procedure to update the Duet 3 firmware directly via USB and Bossa. Or you can connect to it via the network and update the firmware over the web interface.

Both options are described here: https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware

You may also need to update the PanelDue firmware via USB as described here: https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue

rmilyard

@phaedrux m115 shows:

FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC FIRMWARE_VERSION: 3.1.1 ELECTRONICS: Duet 3 MB6HC v1.01 or later FIRMWARE_DATE: 2020-05-19b2<LF>ok<LF>

And yes flashed the DuetPI on sd card

Phaedrux

@rmilyard said in Help with setting up new Duet 6HC/3HC and Panel 7i:

3.1.1

Ok, so it's likely that the Duet firmware is too out of date for DuetPi to communicate with it successfully.

Update the Duet firmware to 3.4 using one of the methods described in the link from my last post.

rmilyard

@phaedrux which part should I do? I can't get into webui when duet straight to PC

Phaedrux

Use fallback #2 to flash it via USB

https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware#fallback-procedure-2

Or connect the Duet to the network and use the webui.

rmilyard

@phaedrux so in BOSSA getting just this when click write. Never moves %

Phaedrux

Can you try with this version of Bossa?

https://github.com/Duet3D/BOSSA/releases/tag/1.9.1a-duet3d

What file specifically are you trying to flash?

rmilyard

@phaedrux Duet3Firmware_MB6HC.bin

rmilyard

@phaedrux after messing with it more I think have 3.4.0 on duet and 1.2.4 on panel 7

FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC FIRMWARE_VERSION: 3.4.0 ELECTRONICS: Duet 3 MB6HC v1.01 or later FIRMWARE_DATE: 2022-03-15 18:57:26<LF>ok<LF>