Receiving multiple e-mails notifications of forum posts

[gbartsch]

@phaedrux said in Receiving multiple e-mails notifications of forum posts:

Sometimes you'll get a notification for the thread you're watching as well as an email if you are mentioned directly.

This is my e-mail client this morning.

I get duplicates each day regardless of whether or not I post.

[gbartsch]

@phaedrux said in Receiving multiple e-mails notifications of forum posts:

What do your notification settings look like?

[Phaedrux]

And it's the exact same email? Sent at the same time too?

Can you try changing the digest setting to off, saving, and then try enabling it again. If that has no effect I'll ask the site admin to have a closer look.

[gbartsch]

@phaedrux said in Receiving multiple e-mails notifications of forum posts:

What do your notification settings look like?

[gbartsch]

@phaedrux said in Receiving multiple e-mails notifications of forum posts:

And it's the exact same email? Sent at the same time too?
Can you try changing the digest setting to off, saving, and then try enabling it again. If that has no effect I'll ask the site admin to have a closer look.

Yes. Yes. I'll try that; thank you.

[tekkydave]

@gbartsch I always receive two identical copies of my daily digest email. It's been happening for a long time.

[Phaedrux]

@tekkydave Thanks for chiming in. Have you tried disabling the digest and re-enabling it already?

[tekkydave]

@phaedrux just done it. I'll see if I get two tomorrow.

[mikeabuilder]

One more data point - I also get two copies of the daily digest. I also get email notifications where I have requested them. But always two copies of the daily digest. Always with the same timestamp.

I'll also try flipping the subscription off and on to see if that helps. Reminds me of a old favorite t-shirt I once had with the saying, "If I'm ever on life support, unplug me... then plug me back in. See if that helps."

For the record, here are my notification settings:

[gbartsch]

@gbartsch said in Receiving multiple e-mails notifications of forum posts:

Can you try changing the digest setting to off, saving, and then try enabling it again. If that has no effect I'll ask the site admin to have a closer look.

Still the same ...

[tekkydave]

@tekkydave still getting 2 digest emails.

My notification settings

[T3P3Tony]

@tekkydave thanks for reporting this. the forum software is due an upgrade so will see if that sorts the issue. will report back here once that's done (wont be today!)

[mikeabuilder]

My experiment produced the same result - I set to none, saved, reset to daily, and got two copies.

[deckingman]

@t3p3tony Another data point - I only subscribe to a weekly digest but for a very long time, I've been getting 2 email copies.

[gbartsch]

@t3p3tony I'm getting one e-mail now. All is good. Best regards.