Unable to find in Device Manager
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I recently got this device and have been trying to set it up, I have done all the trouble shooting i can and looking to see if there is anything i missed before getting a new panel.
I am plugging the panel into a laptop (Windows 10) and the device powers on but does not appear in the device manager. AS per other threads I reset and erased the device and put the lasted firmware on there. It still did not work and add to device manager. There is 2 green lights lit up on the bottom of the panel and the panel is PanelDue 7i. I have also checked and confirmed it is not the cable. Hoping i have missed something and there is an easy fix -
@darbyad85 the PanelDue does not present a USB port when it has firmware loaded. The USB port is used only for installing firmware.
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Amazing thanks alot!!! I am helping my husband ( i am more technical than him) but still not that technical! Will keep trying to set it up!
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I didnt get far, i installed YAT and its looking for port (COM port) but there is nothing there and there is nothing in device manager. I am connected to the Panel but via USB am i doing something wrong?
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@darbyad85 what is it that you have connected to the PC: the Duet, or the PanelDuet? You should connect the Duet's USB port to the PC.
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Thanks for your quick reply - so i am not sure the difference between the Duet and the PanelDuet - currently my laptop is connected to my WIFI and a USB connection to the small 7 inch panel but the 4 pin cable that goes into the big machine is not plugged in - does that need to be plugged in ?
Thanks again -
The Duet is the electronics board that controls the printer. The PanelDue is the touch screen interface for it.
Here are the instructions for updating the firmware on the Duet: https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_firmware
Here are the instructions for updating the firmware on the PanelDue:
https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDueAnd here are the instructions for "getting started" I suggest you start here: https://docs.duet3d.com/en/How_to_guides/Getting_connected/Getting_connected_to_your_Duet
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@darbyad85 said in Unable to find in Device Manager:
does that need to be plugged in ?
It will need to be in order to use it, yes, but not to update it.
https://docs.duet3d.com/en/User_manual/Connecting_hardware/Display_PanelDue
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@phaedrux thank you.
so where I am is that the DuetDue touchscreen panel firmware has been updated, it says 'connecting' in the top right corner.As for my laptop I still can't find the Duet in device manager and now I've downloaded YAT I can't select it as a serial port.
Not sure where to go from here... can the panel really be faulty? It was brand new out of the box.
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@darbyad85 the "Connecting" message on the PanelDue means that it is trying to connect to a Duet or other 3D printer control board via a serial link, not to the PC. Is the PaneDue connected to a 3D printer control board, and if so, what sort?
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@phaedrux said in Unable to find in Device Manager:
And here are the instructions for "getting started" I suggest you start here: https://docs.duet3d.com/en/How_to_guides/Getting_connected/Getting_connected_to_your_Duet
If you follow along with this, how far do you get?
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@phaedrux I am as far as connecting to WIFI and im blocked again
I have started another thread asking for help
