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    Panel Due 5i White Screen on Duet Mini 5+

    Scheduled Pinned Locked Moved Solved
    PanelDue
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    • random_task_1undefined
      random_task_1
      last edited by

      I have the Duet mini 5+ wifi version board. I installed a new Panel Due 5i and it shows nothing but a white screen. I followed the steps to flash firmware via DWC and it failed to connect. Then I followed steps to flash firmware via usb and command line tools. The display accepted the firmware and I got the "verify successful" and after pressing reset (with the Panel Due still connected to the USB cable, the display came up normal.
      Moved it back to the printer and right back to the white screen.
      I've check, re-checked, wires to make sure they match the documentation.
      I'm at a loss on what to try next.

      BTW, I have the M575 P1 S1 B57600 in my config.g

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by Phaedrux

        Did you maybe accidentally press the erase button? White screen usually means no firmware. Did you try flashing it over USB again?

        What firmware version is on the Duet and on the Panel?

        How are you wired to Paneldue?

        Z-Bot CoreXY Build | Thingiverse Profile

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        • random_task_1undefined
          random_task_1 @Phaedrux
          last edited by

          @phaedrux
          wire set up is the 4 wire plug to PanelDue to the IO_0 on the mini 5. I've checked mine against the pinouts and pictures on the paneldue manual pages but will go check it again.
          Firmware flashed via USB - PanelDue-3.4.0.
          (https://github.com/Duet3D/PanelDueFirmware/releases/download/3.4.0/PanelDueFirmware-logo-3.4.0-5.0i.bin)
          I'm using a Mac m1 (we have no windows machines) so had to use the command line tools but the system reported success and on reboot, the logo came up as expected and then the dashboard loaded. I then took the panel due back to the printer and reconnected and white screen reappeared.

          based on earlier post about this issue was very careful to press the reset and not erase.

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          • random_task_1undefined
            random_task_1 @random_task_1
            last edited by

            @random_task_1IMG_0151.jpg IMG_0150.jpg IMG_0149.jpg IMG_0148.jpg

            random_task_1undefined 1 Reply Last reply Reply Quote 0
            • random_task_1undefined
              random_task_1 @random_task_1
              last edited by

              @random_task_1 went into the shop today to refresh the PanelDue via the USB method and when I plugged it into the USB port, it booted up normal and shows normal working modes. Firmware version loaded shows. 3.4.0.

              When I plug it back into the Mini 5 Plus, white screen.
              I figured I must have something wrong on the wiring but can't figure out what it was. checked wires for the 5 or 6 time and what do you know, I had the wires on the mini 5 backwards. as you can see in the picture I uploaded. 😕
              Rewired it properly and it came up as expected

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by Phaedrux

                Based on your photo I don't think you have the wiring correct for the Mini5+.

                See the connection guide here: https://docs.duet3d.com/en/User_manual/Connecting_hardware/Display_PanelDue#option-1-4-way-cable

                and the mini5 wiring diagram here: https://docs.duet3d.com/duet_boards/duet_3_mini_5_plus/duet_3_mini_5+_wiring_v0.5_v1.0_v1.01.png

                Have you tested with the ribbon cable on the mini5 to see if that works?

                Z-Bot CoreXY Build | Thingiverse Profile

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                • random_task_1undefined
                  random_task_1 @Phaedrux
                  last edited by

                  @phaedrux Hi, thanks. The ribbon cable works as expected and I get all functions. The 4 wire going to my IO_0 was wired incorrectly so I fixed that but could not get it past the always "connecting" stage. I'm going to scrap the wire set I have and make up a new one in the next week or so. In the interim, the ribbon cable has me up and running.

                  random_task_1undefined 1 Reply Last reply Reply Quote 0
                  • random_task_1undefined
                    random_task_1 @random_task_1
                    last edited by

                    @random_task_1 To try and get the panel mounted where I want it on the printer, I ordered a set of cables from filastruder to connect between the PanelDue and the Mini 5. I was worried my crimping skills were not up to the task.
                    The power comes up on the Panel Due and it just has "Connecting" in the top right of the display. I will post pictures of the connection later today.

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      Can you check continuity of the wire by testing from where the pins stick out on the back side of both boards? This will show us if the pins, crimps, and wires are all making contact.

                      Are you able to provide a clearer photo of the PanelDue board?

                      As an additional sanity check can you post your full config.g and the results of sending M122 and M98 P"config.g" in the gcode console in DWC and copy paste the results here. Also double check the firmware version in PanelDue. settings page.

                      Z-Bot CoreXY Build | Thingiverse Profile

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                      • random_task_1undefined
                        random_task_1 @Phaedrux
                        last edited by

                        @phaedrux
                        Continuity checks all good on wires and the board. Wires are new. I'm probably missing something like the proper order of the wires for the pins, but I've looked at the diagrams so much I've gotten myself confused.

                        IO_0_mini5_to_due.jpg
                        Panel_Due.jpg

                        Config.g
                        ; Configuration file for Duet 3 Mini 5+ (firmware version 3.3)
                        ; executed by the firmware on start-up
                        ;
                        ; generated by RepRapFirmware Configuration Tool v3.3.10 on Mon Jul 04 2022 15:03:40 GMT-0400 (EDT)

                        ; General preferences
                        M575 P1 S1 B57600 ; enable support for PanelDue
                        G90 ; send absolute coordinates...
                        M83 ; ...but relative extruder moves
                        M550 P"LFX301Revo" ; set printer name
                        M669 K1 ; select CoreXY mode

                        ; Wait a moment for the CAN expansion boards to start
                        G4 S2

                        ; Network
                        M552 S1 ; enable network
                        M586 P0 S1 ; enable HTTP
                        M586 P1 S0 ; disable FTP
                        M586 P2 S0 ; disable Telnet

                        ; Drives
                        M569 P0.0 S1 ; physical drive 0.0 goes forwards / X Axis
                        M569 P0.1 S1 ; physical drive 0.1 goes forwards / Y Axis
                        M569 P0.2 S0 ; physical drive 0.2 goes backward / Z Front Left
                        M569 P0.3 S0 ; physical drive 0.3 goes backward / Z Front Right
                        M569 P0.4 S0 ; physical drive 0.4 goes backward / Z Rear
                        M569 P121.0 S1 ; physical drive 121.0 goes forwards / Extrude on Toolboard
                        M584 X0.0 Y0.1 Z0.2:0.3:0.4 E121.0 ; set drive mapping
                        M350 X16 Y16 Z16 E16 I1 ; configure microstepping with interpolation
                        M92 X80.00 Y80.00 Z1600.00:1600.00:1600.00 E415 ; set steps per mm
                        M566 X900.00 Y900.00 Z180.00:180.00:180.00 E180.00 ; set maximum instantaneous speed changes (mm/min)
                        M203 X6000.00 Y6000.00 Z180.00:180.00:180.00 E1200 ; set maximum speeds (mm/min)
                        M201 X1200.00 Y1200.00 Z140.00:140.00:140.00 E140 ; set accelerations (mm/s^2)
                        M906 X1200 Y1200 Z800:800:800 E800 I30 ; set motor currents (mA) and motor idle factor in per cent
                        M84 S30 ; Set idle timeout

                        ; Axis Limits
                        M208 X0 Y0 Z0 S1 ; set axis minima
                        M208 X300 Y300 Z290 S0 ; set axis maxima

                        ; Endstops
                        M574 X1 S3 ; configure sensorless endstop for low end on X
                        M574 Y1 S3 ; configure sensorless endstop for low end on Y
                        M574 Z1 S2 ; configure Z-probe endstop for low end on Z

                        ; Z-Probe
                        M950 S0 C"121.io0.out" ; create servo pin 0 for BLTouch
                        M558 P9 C"121.io0.in" H5 F120 T6000 ; set Z probe type to bltouch and the dive height + speeds
                        M558 H30 ;*** Remove this line after delta calibration has been done and new delta parameters have been saved
                        G31 P500 X-19 Y13 Z2.5 ; set Z probe trigger value, offset and trigger height
                        M557 X20:280 Y20:280 S20 ; define mesh grid

                        ; Heaters
                        M308 S0 P"temp0" Y"thermistor" T100000 B4092 ; configure sensor 0 as thermistor on pin temp0
                        M950 H0 C"out0" T0 ; create bed heater output on out0 and map it to sensor 0
                        M307 H0 B0 S1.00 ; disable bang-bang mode for the bed heater and set PWM limit
                        M140 H0 ; map heated bed to heater 0
                        M143 H0 S110 ; set temperature limit for heater 0 to 110C
                        M308 S1 P"121.temp0" Y"thermistor" T100000 B4725 C7.06e-8 ; configure sensor 1 as thermistor on pin 121.temp0
                        M950 H1 C"121.out0" T1 ; create nozzle heater output on 121.out0 and map it to sensor 1
                        M307 H1 B0 S1.00 ; disable bang-bang mode for heater and set PWM limit
                        M143 H1 S300 ; set temperature limit for heater 1 to 300C

                        ; Fans
                        M950 F0 C"out5" Q500 ; create fan 0 on pin out5 and set its frequency
                        M106 P0 C"CASEFAN" S1 H-1 ; set fan 0 name and value. Thermostatic control is turned off
                        M950 F1 C"121.out2" Q500 ; create fan 1 on pin 121.out1 and set its frequency
                        M106 P1 C"HOTEND" S1 H1 T40 ; set fan 1 name and value. Thermostatic control is turned on
                        M950 F2 C"121.out1" Q500 ; create fan 2 on pin 121.out2 and set its frequency
                        M106 P2 C"PARTFAN" S0 H-1 ; set fan 2 name and value. Thermostatic control is turned off

                        ; Tools
                        M563 P0 S"E3DRevo" D0 H1 F2 ; define tool 0
                        G10 P0 X0 Y0 Z0 ; set tool 0 axis offsets
                        G10 P0 R0 S0 ; set initial tool 0 active and standby temperatures to 0C

                        ; Custom settings are not defined

                        ; Miscellaneous
                        M501 ; load saved parameters from non-volatile memory
                        M911 S10 R11 P"M913 X0 Y0 G91 M83 G1 Z3 E-5 F1000" ; set voltage thresholds and actions to run on power loss
                        T0 ; select first tool

                        M122:
                        7/20/2022, 3:38:50 PM M98 P"config.g"
                        HTTP is enabled on port 80
                        FTP is disabled
                        TELNET is disabled
                        Warning: Heater 1 predicted maximum temperature at full power is 488°C
                        7/20/2022, 3:38:32 PM M122
                        === Diagnostics ===
                        RepRapFirmware for Duet 3 Mini 5+ version 3.4.1 (2022-06-01 21:06:56) running on Duet 3 Mini5plus WiFi (standalone mode)
                        Board ID: QN6U2-H096U-D65J0-40KMJ-LQ03Z-RJJPD
                        Used output buffers: 3 of 40 (21 max)
                        === RTOS ===
                        Static ram: 103684
                        Dynamic ram: 110396 of which 12 recycled
                        Never used RAM 27620, free system stack 196 words
                        Tasks: NETWORK(ready,14.9%,224) HEAT(notifyWait,0.0%,373) Move(notifyWait,0.0%,363) CanReceiv(notifyWait,0.0%,772) CanSender(notifyWait,0.0%,372) CanClock(delaying,0.0%,346) TMC(notifyWait,0.7%,114) MAIN(running,83.3%,412) IDLE(ready,0.3%,29) AIN(delaying,0.8%,264), total 100.0%
                        Owned mutexes: WiFi(NETWORK)
                        === Platform ===
                        Last reset 00:02:21 ago, cause: power up
                        Last software reset at 2022-07-04 17:01, reason: User, GCodes spinning, available RAM 27472, slot 0
                        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00000000 BFAR 0xe000ed38 SP 0x00000000 Task MAIN Freestk 0 n/a
                        Error status: 0x00
                        Aux0 errors 0,0,0
                        MCU revision 3, ADC conversions started 141130, completed 141129, timed out 0, errs 0
                        Step timer max interval 1488
                        MCU temperature: min 28.0, current 32.6, max 32.8
                        Supply voltage: min 23.7, current 23.7, max 23.8, under voltage events: 0, over voltage events: 0, power good: yes
                        Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                        Events: 0 queued, 0 completed
                        Driver 0: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 7396, writes 11, timeouts 0, DMA errors 0, CC errors 0
                        Driver 1: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 7396, writes 11, timeouts 0, DMA errors 0, CC errors 0
                        Driver 2: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 7396, writes 11, timeouts 0, DMA errors 0, CC errors 0
                        Driver 3: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 7395, writes 11, timeouts 0, DMA errors 0, CC errors 0
                        Driver 4: standstill, SG min 0, read errors 0, write errors 0, ifcnt 11, reads 7396, writes 11, timeouts 0, DMA errors 0, CC errors 0
                        Driver 5: not present
                        Driver 6: not present
                        Date/time: 2022-07-20 15:38:31
                        Cache data hit count 275859819
                        Slowest loop: 13.91ms; fastest: 0.13ms
                        === Storage ===
                        Free file entries: 10
                        SD card 0 detected, interface speed: 22.5MBytes/sec
                        SD card longest read time 3.4ms, write time 0.0ms, max retries 0
                        === Move ===
                        DMs created 83, segments created 0, maxWait 0ms, bed compensation in use: none, comp offset 0.000
                        === MainDDARing ===
                        Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                        === AuxDDARing ===
                        Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                        === Heat ===
                        Bed heaters 0 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
                        Heater 1 is on, I-accum = 0.0
                        === GCodes ===
                        Segments left: 0
                        Movement lock held by null
                        HTTP is idle in state(s) 0
                        Telnet is idle in state(s) 0
                        File is idle in state(s) 0
                        USB is idle in state(s) 0
                        Aux is idle in state(s) 0
                        Trigger is idle in state(s) 0
                        Queue is idle in state(s) 0
                        LCD is idle in state(s) 0
                        SBC is idle in state(s) 0
                        Daemon is idle in state(s) 0
                        Aux2 is idle in state(s) 0
                        Autopause is idle in state(s) 0
                        Code queue is empty
                        === CAN ===
                        Messages queued 1279, received 2810, lost 0, boc 0
                        Longest wait 3ms for reply type 6053, peak Tx sync delay 3, free buffers 18 (min 17), ts 706/705/0
                        Tx timeouts 0,0,0,0,0,0
                        === Network ===
                        Slowest loop: 20.34ms; fastest: 0.00ms
                        Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                        HTTP sessions: 1 of 8

                        • WiFi -
                          Network state is active
                          WiFi module is connected to access point
                          Failed messages: pending 0, notready 0, noresp 0
                          WiFi firmware version 1.26
                          WiFi MAC address f0:08:d1:03:80:43
                          WiFi Vcc 3.49, reset reason Power up
                          WiFi flash size 2097152, free heap 24240
                          WiFi IP address 192.168.1.46
                          WiFi signal strength -50dBm, mode 802.11n, reconnections 0, sleep mode modem
                          Clock register 00002002
                          Socket states: 0 0 0 0 0 0 0 0
                        elmoretundefined 1 Reply Last reply Reply Quote 0
                        • elmoretundefined
                          elmoret @random_task_1
                          last edited by

                          @random_task_1 Your pinout is incorrect.

                          I've taken the photo in the documentation, and overlaid your wire colors in text. The 4 pin side represents what your 4 pin side is. The 5 pin side represents what your 5 pin side should be. Looks to me like you've got the RX/TX flipped, which is why your screen is powering up (5v and GND are good) but not communicating.

                          colors.png

                          random_task_1undefined 1 Reply Last reply Reply Quote 3
                          • random_task_1undefined
                            random_task_1 @elmoret
                            last edited by

                            @elmoret Thanks
                            Swapped the cables. still same error. Constant "Connecting"
                            cable_after_swap.jpg
                            duet_Cabel.jpg

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                            • random_task_1undefined
                              random_task_1 @random_task_1
                              last edited by

                              @random_task_1 Not sure how to mark this solved but it was the cable order. I finally got them properly seated in the housing in the right order and, what do you know they worked......thanks for the help

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                              • droftartsundefined droftarts has marked this topic as solved
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