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    Duet 2 Wifi stopped responding

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    • jay_s_ukundefined
      jay_s_uk @OneRob
      last edited by

      @onerob different USB cables always seem to help, although you said you tried that.
      You could power from 12/24v and connect via USB as sometimes they can't provide enough 5v juice to get the board going. To avoid ground loops make sure they're both on the same ring main or use a laptop run off battery.
      If you'd rather not do that, use a powered USB hub as they can usually provide more power.
      If that doesn't work, check to see whether any components are getting abnormally hot not long after power up

      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

      OneRobundefined 1 Reply Last reply Reply Quote 0
      • OneRobundefined
        OneRob @jay_s_uk
        last edited by

        @jay_s_uk Thank you for your reply. Both PC and power supply are on the same ring so I connecting both and the device still did not show up.

        Checking the components, the CPU chip (see attached) gets pretty hot to the touch. Like I can put my finger on it but have to pull it away after 5 secs or so as it becomes too hot to touch. Not sure if this is normal?

        20220926_101543.jpg

        Creality CR10-S5 , Highly Modified
        Duet 2 Wifi
        Volcano

        jay_s_ukundefined 1 Reply Last reply Reply Quote 0
        • jay_s_ukundefined
          jay_s_uk @OneRob
          last edited by

          @onerob no, thats not normal. sounds like you've had a short somewhere and damaged the MCU

          Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

          OneRobundefined 1 Reply Last reply Reply Quote 0
          • OneRobundefined
            OneRob @jay_s_uk
            last edited by

            @jay_s_uk That's the thing, I don't know where the short would have occurred.. It's not like I was wiring up an external component or something (the last thing I wired up was an accelerometer about a month ago, but that's long since been disconnected after I setup my input shaping). I imagine a power surge could have done it, but as I previously stated the power to the board was turned off (but not disconnected, so I suppose this could have been the cause?). So, what next? Without knowing for sure what happened am I screwed out of a warranty claim?? I certainly hope not I have A LOT of time and knowledge devoted to this.

            Creality CR10-S5 , Highly Modified
            Duet 2 Wifi
            Volcano

            jay_s_ukundefined 1 Reply Last reply Reply Quote 0
            • jay_s_ukundefined
              jay_s_uk @OneRob
              last edited by

              @onerob it could have been something on your existing wiring, e.g. heater wires touching.
              With lots of wires moving about about issues can happen over time.
              Not sure about the thunderstorms or not being the issue.
              When and where did you purchase the board? Then @Phaedrux can advise

              Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

              OneRobundefined 1 Reply Last reply Reply Quote 0
              • OneRobundefined
                OneRob @jay_s_uk
                last edited by

                @jay_s_uk I purchased it from Amazon on June 22nd of this year. I examined the wiring and it all appears sound. I know looks can be deceiving when it comes to wiring, but I have all wires terminated to Molex KK type connectors and end connectors (VIN, bed & hotend heaters, etc.). When it comes to wiring, I don't cut corners. That being said I know stuff happens but I'm just sick to think my printer's dead right now and I have no explanation as to what went wrong! (I mean, I still have my BTT SKR 2 control board I replaced with the Duet, but I don't want to go back to that!).

                Creality CR10-S5 , Highly Modified
                Duet 2 Wifi
                Volcano

                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator @OneRob
                  last edited by

                  @onerob said in Duet 2 Wifi stopped responding:

                  I purchased it from Amazon on June 22nd of this year.

                  What seller on Amazon?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  OneRobundefined 1 Reply Last reply Reply Quote 0
                  • OneRobundefined
                    OneRob @Phaedrux
                    last edited by

                    @phaedrux 3DMakerWorld, Inc.

                    Creality CR10-S5 , Highly Modified
                    Duet 2 Wifi
                    Volcano

                    OneRobundefined 1 Reply Last reply Reply Quote 0
                    • OneRobundefined
                      OneRob @OneRob
                      last edited by

                      @onerob Understand, if this is due to something I did wrong, be it loose wiring, lack of providing surge protection (I should know better), etc. I would take full responsibility and own up to the loss (a hundred bucks isn't going to throw me into bankruptcy). I would just like to know what happened. I've really enjoyed working with my Duet over the past several months and I'd love to continue.

                      Creality CR10-S5 , Highly Modified
                      Duet 2 Wifi
                      Volcano

                      elmoretundefined 1 Reply Last reply Reply Quote 0
                      • elmoretundefined
                        elmoret @OneRob
                        last edited by

                        +24v getting shorted to a sensor input or the 3.3v rail on the board is the most likely explanation for the damage you reported, so I'd look at possible causes for those scenarios.

                        OneRobundefined 1 Reply Last reply Reply Quote 1
                        • OneRobundefined
                          OneRob @elmoret
                          last edited by

                          @elmoret Thanks! I'll do that

                          Creality CR10-S5 , Highly Modified
                          Duet 2 Wifi
                          Volcano

                          1 Reply Last reply Reply Quote 0
                          • OneRobundefined
                            OneRob
                            last edited by

                            Well I think I discovered what happened here. While nothing on the topside of the board was evident, as I unmounted the board and removed it from its case to investigate further, being the neat-freak I am, I routed some wires under the board. What appears happened was when I mounted the board and tightened down the mounting screws, my 24v supply line to my buck converter must have been oriented just right (I'd love to calculate the odds) and got pierced by a solder joint on the board (the Duet 2 Wifi has some long ones). I imagine it didn't initially pierce all the way through but as time went by the vibrations (the board case is mounted on the side of my printer frame) must have caused it to slowly dig until it finally dug deep enough to short out. The vibrations from me mounting my filament spool onto the printer frame in preparation to print must have been what finally did it.

                            Oh well... Another lesson learned I suppose, albeit a slightly expensive one.

                            Thank you @elmoret and @jay_s_uk for your responses.

                            20220926_203229.jpg

                            Creality CR10-S5 , Highly Modified
                            Duet 2 Wifi
                            Volcano

                            OneRobundefined 1 Reply Last reply Reply Quote 2
                            • OneRobundefined OneRob has marked this topic as solved
                            • OneRobundefined
                              OneRob @OneRob
                              last edited by

                              @onerob said in Duet 2 Wifi stopped responding:

                              Well I think I discovered what happened here. While nothing on the topside of the board was evident, as I unmounted the board and removed it from its case to investigate further, being the neat-freak I am, I routed some wires under the board. What appears happened was when I mounted the board and tightened down the mounting screws, my 24v supply line to my buck converter must have been oriented just right (I'd love to calculate the odds) and got pierced by a solder joint on the board (the Duet 2 Wifi has some long ones). I imagine it didn't initially pierce all the way through but as time went by the vibrations (the board case is mounted on the side of my printer frame) must have caused it to slowly dig until it finally dug deep enough to short out. The vibrations from me mounting my filament spool onto the printer frame in preparation to print must have been what finally did it.

                              Oh well... Another lesson learned I suppose, albeit a slightly expensive one.

                              Thank you @elmoret and @jay_s_uk for your responses.

                              20220926_203229.jpg

                              On the bright side, I'm going to use this as an excuse to upgrade to the Duet 3 6HC and finally take it to the next level. I've been wanting to add a laser and a few other things (LEDs, etc.) that the Duet 3 will allow me to do.

                              Creality CR10-S5 , Highly Modified
                              Duet 2 Wifi
                              Volcano

                              elmoretundefined 1 Reply Last reply Reply Quote 4
                              • elmoretundefined
                                elmoret @OneRob
                                last edited by

                                @onerob That'll do it!

                                I've gotta say, I appreciate the honesty. Happy to knock $50 off a Duet 3 6HC if you want to purchase one from us (Filastruder). Just email support at filastruder.com with a link to this thread, and you'll get a coupon code.

                                1 Reply Last reply Reply Quote 4
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