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Short-to-ground on drivers

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  • undefined
    dc42 administrators
    last edited by 1 Nov 2017, 21:16

    Email the details to info at Duet3D dot com.

    Duet WiFi hardware designer and firmware engineer
    Please do not ask me for Duet support via PM or email, use the forum
    http://www.escher3d.com, https://miscsolutions.wordpress.com

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    • undefined
      kingfisher
      last edited by 6 Nov 2017, 20:30

      OK??? New board has arrived (Thanks for the great customer support)

      But it might be user error (or the stepper motors?)

      I've, re wired the new board (Couldn't see any wiring issues).

      Then on the new board: Homing on all axis works but when I go to print the get a similar error?

      Error: Short-to-ground on drivers 4
      Error: Over temperature shutdown on drivers 4
      20:20:00Error: Short-to-ground on drivers 1
      Error: Over temperature shutdown on drivers 1
      20:19:43Error: Short-to-ground on drivers 4
      Error: Over temperature shutdown on drivers 4

      I don't get why homing and moving the motors by the interface works but as soon as i go to print this happens?

      This error started after months off error free printing??

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      • undefined
        kingfisher
        last edited by 6 Nov 2017, 20:34

        Selected Config Lines if that helps:

        M584 X3 Y2 Z0:1 E4

        M906 X800 Y800 Z800 E300 I30

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        • undefined
          kingfisher
          last edited by 6 Nov 2017, 20:44

          The machine Properties don't appear to match my config (Assuming I'm reading this correctly?):

          https://drive.google.com/file/d/1VZg7r0YN19Ev95qZ2SvOHdI4RbZNxuH7/view?usp=sharing

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          • undefined
            dc42 administrators
            last edited by 6 Nov 2017, 22:31

            The error is being reported on driver 4 which you have configured as an extruder. That driver won't be enabled until you first do some extrusion or retraction. That's why it's not being reported until you start printing.

            Could it be that you have a short between one of the motor windings and the case of the motor?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • undefined
              kingfisher
              last edited by 6 Nov 2017, 22:41

              Thanks, I'll change that motor tomorrow…
              BTW, I can heat it up and extrude manually.
              Everything works from the web interface?

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              • undefined
                kingfisher
                last edited by 6 Nov 2017, 23:10

                I'm now getting the error on driver 1 on a quick test before stopping for the night

                22:48:53Error: Short-to-ground on drivers 1
                Error: Over temperature shutdown on drivers 1
                22:48:28Error: Short-to-ground on drivers 1
                Error: Over temperature shutdown on drivers 1
                22:47:56Error: Short-to-ground on drivers 1
                Error: Over temperature shutdown on drivers 1

                I'll triple check the wiring and look at swapping the motors tomorrow

                Why would the manual movements and extrusion work but not during a print? (Looks like its not a duet fault, but Its driving me mad!)

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                • undefined
                  deckingman
                  last edited by 7 Nov 2017, 08:38

                  @kingfisher:

                  …................................
                  Why would the manual movements and extrusion work but not during a print? (Looks like its not a duet fault, but Its driving me mad!)

                  You have driver 1 mapped to Z so X Y and E moves don't use that driver but when you are printing, there will be Z movement. Have you tried a manual Z move?

                  Ian
                  https://somei3deas.wordpress.com/
                  https://www.youtube.com/@deckingman

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                  • undefined
                    dc42 administrators
                    last edited by 7 Nov 2017, 09:33

                    @kingfisher:

                    OK??? New board has arrived (Thanks for the great customer support)

                    But it might be user error (or the stepper motors?)

                    I've, re wired the new board (Couldn't see any wiring issues).

                    Then on the new board: Homing on all axis works but when I go to print the get a similar error?

                    Error: Short-to-ground on drivers 4
                    Error: Over temperature shutdown on drivers 4
                    20:20:00Error: Short-to-ground on drivers 1
                    Error: Over temperature shutdown on drivers 1
                    20:19:43Error: Short-to-ground on drivers 4
                    Error: Over temperature shutdown on drivers 4

                    I don't get why homing and moving the motors by the interface works but as soon as i go to print this happens?

                    This error started after months off error free printing??

                    Do you have anything connected to the Duet expansion connector?

                    What power supply voltage are you using?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • undefined
                      kingfisher
                      last edited by 7 Nov 2017, 09:37

                      @deckingman:

                      @kingfisher:

                      …................................
                      Why would the manual movements and extrusion work but not during a print? (Looks like its not a duet fault, but Its driving me mad!)

                      You have driver 1 mapped to Z so X Y and E moves don't use that driver but when you are printing, there will be Z movement. Have you tried a manual Z move?

                      Yes Z moves fine with the Web GUI. I can even do the full bed compensation routine, but the short-to-ground error happens as soon as I try to print.

                      Current thoughts are around issues with the stepper motors
                      Will switch the Z back to one driver
                      Tripple check the wiring
                      Then look at swapping the steppers out

                      Other thoughts include the PSU, when monitoring the compensation routine late last night the voltage dropped to 11v at one point (I've not noticed it fluctuate before)

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                      • undefined
                        dc42 administrators
                        last edited by 7 Nov 2017, 10:11

                        Yes it could be the PSU. The stepper drivers shut down if the voltage falls below about 10V. Please run M122 and see what the count of "Under voltage events" is. Note, this counter is reset to zero after you run M122.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • undefined
                          kingfisher
                          last edited by 7 Nov 2017, 10:49

                          Thanks - I'll move the PSU test up the list. (I've got a spare I can swap over easily tonight)
                          It might encourage me to make the 24v switch I've been planning for a while…
                          (Thanks again for the continued support)

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                          • undefined
                            Kulitorum
                            last edited by 7 Nov 2017, 11:54

                            I am getting the same with 20beta1, looks like false errors to me.

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                            • undefined
                              kingfisher
                              last edited by 7 Nov 2017, 12:29

                              Think I've got a different issue (Prob a hardware related diagnosis now?)
                              I can't print, the stepper motor go haywire when a print starts.
                              I'll undertake tests this evening, but my money is on the PSU.
                              Nothing changed in my set up - I finished a 4 hour print, tried to start another and the errors started (The PSU is now the most likely cause)

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                              • undefined
                                dc42 administrators
                                last edited by 7 Nov 2017, 16:02

                                @Kulitorum:

                                I am getting the same with 20beta1, looks like false errors to me.

                                Please try beta 6 - the driver monitoring code works differently now.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • undefined
                                  kingfisher
                                  last edited by 7 Nov 2017, 19:40

                                  Swapped the PSU (taken out a 30A/300W and temporarily replaced by a 17A/200W I had spare)

                                  The Vin is stable in the new PSU (It was fluctuating in the old one) and a test print is running fine.

                                  Thanks for the help diagnosing the issue (And the great customer support from think3dprint3d)

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                                  • undefined
                                    kingfisher
                                    last edited by 8 Nov 2017, 21:07

                                    Sorted.
                                    A new 400W PSU has been installed and my short to ground errors appear to have vanished 🙂
                                    DC, thanks for helping locate the issue and solve the problem.

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