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Duet 2 Ethernet - no Ethernet after Firmware upgrade

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  • undefined
    xxexx
    last edited by xxexx 18 Jan 2023, 11:25

    So i did upgrade the firmware on my duet 2 Ethernet - the upgrade via DWC failed (stuck forever), so i did upgrade via SD Card.

    SD Card upgrade was successful:

    m115
    FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 3.4.5 ELECTRONICS: Duet Ethernet 1.02 or later FIRMWARE_DATE: 2022-11-30 19:36:12<LF>ok<LF>
    M552 S0
    ok<LF>
    M552 S1 P0.0.0.0
    ok<LF>Network running, IP address = 192.168.178.58<LF>

    I can access the printer under this IP adress with DWC perfectly - but only if the USB cable is connected (via YAT).

    If i unplug the USB cable and try to connect via ethernet i get no connection. (also the Ethernet LEDs not not blink) - i know that USB and Power supply are not allowed to be connected at the same time.

    If i switch to usb via YAT again, i can connect via DWC perfectly.

    undefined 1 Reply Last reply 18 Jan 2023, 11:26 Reply Quote 0
    • undefined
      jay_s_uk @xxexx
      last edited by 18 Jan 2023, 11:26

      @xxexx with the USB plug removed, is the 5v LED lit on the board with 12/24v applied?

      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

      undefined 2 Replies Last reply 18 Jan 2023, 11:35 Reply Quote 0
      • undefined
        xxexx @jay_s_uk
        last edited by 18 Jan 2023, 11:35

        This post is deleted!
        undefined 1 Reply Last reply 18 Jan 2023, 11:36 Reply Quote 0
        • undefined
          xxexx @xxexx
          last edited by 18 Jan 2023, 11:36

          This post is deleted!
          undefined 1 Reply Last reply 18 Jan 2023, 11:37 Reply Quote 0
          • undefined
            jay_s_uk @xxexx
            last edited by 18 Jan 2023, 11:37

            @xxexx the firmware upgrade can't fry the 5v converter so that generally points to something else.

            Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

            undefined 1 Reply Last reply 18 Jan 2023, 11:39 Reply Quote 0
            • undefined
              xxexx @jay_s_uk
              last edited by 18 Jan 2023, 11:39

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • undefined
                xxexx @jay_s_uk
                last edited by 18 Jan 2023, 11:55

                @jay_s_uk

                i was mistaken - 5V led is lit, so thats not it

                undefined 1 Reply Last reply 18 Jan 2023, 12:19 Reply Quote 0
                • undefined droftarts referenced this topic 18 Jan 2023, 12:17
                • undefined
                  droftarts administrators @xxexx
                  last edited by droftarts 18 Jan 2023, 12:19

                  @xxexx Post a picture of the board powered by USB, and one another when powered from the PSU. Check the voltage LEDs are lit (first part of this page): https://docs.duet3d.com/User_manual/Troubleshooting/Duet_wont_respond

                  Ian

                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                  undefined 2 Replies Last reply 18 Jan 2023, 12:40 Reply Quote 0
                  • undefined
                    xxexx @droftarts
                    last edited by 18 Jan 2023, 12:40

                    @droftarts 319b9301-4fef-4df3-9511-1aac0fa67cee-image.png

                    ba890509-cfb1-4f7c-808e-f60fdd6fcdc6-image.png

                    undefined 1 Reply Last reply 18 Jan 2023, 12:47 Reply Quote 0
                    • undefined
                      xxexx @xxexx
                      last edited by 18 Jan 2023, 12:47

                      This post is deleted!
                      undefined 1 Reply Last reply 18 Jan 2023, 12:57 Reply Quote 0
                      • undefined
                        xxexx @droftarts
                        last edited by 18 Jan 2023, 12:52

                        @droftarts the DIAG LED (between the USB connector and the SD card socket) lits up only for a split second when power supply is turned on (as it should be according to documentation).

                        1 Reply Last reply Reply Quote 0
                        • undefined
                          droftarts administrators @xxexx
                          last edited by 18 Jan 2023, 12:57

                          @xxexx I can't see anything obviously wrong. 5V and 3.3V voltage regulators seem to be working. It's possible that the 5V regulator is failing, and not supplying enough voltage or current to run the Ethernet module, but that seems unlikely (I think the Ethernet module runs on 3.3V anyway). The main blade fuse (above the 2A fan fuse) looks like it might be burned? Can you take a picture of the area around the two voltage regulators, U2 and U3?

                          Ian

                          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                          undefined 2 Replies Last reply 18 Jan 2023, 12:57 Reply Quote 0
                          • undefined
                            xxexx @droftarts
                            last edited by 18 Jan 2023, 12:57

                            @droftarts all 3 fuses are fine,

                            undefined 1 Reply Last reply 18 Jan 2023, 13:04 Reply Quote 0
                            • undefined
                              droftarts administrators @xxexx
                              last edited by 18 Jan 2023, 13:04

                              @xxexx Is config.g being executed when powered from VIN? I don't know why it wouldn't be, and can't think of a way of checking without plugging in USB. You can connect USB under VIN power; you just need to take some precautions. See https://docs.duet3d.com/User_manual/Overview/USB_ground_loops
                              What firmware version were you on previously? Maybe rerun the update, or try reverting to the previous version you were using. Though I can't think why the firmware version would be causing this issue.

                              Ian

                              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                              undefined 1 Reply Last reply 18 Jan 2023, 13:10 Reply Quote 0
                              • undefined
                                xxexx @droftarts
                                last edited by 18 Jan 2023, 13:05

                                @droftarts a1f09949-2851-41cd-acbd-5044935bd95a-image.png

                                undefined 1 Reply Last reply 18 Jan 2023, 13:07 Reply Quote 0
                                • undefined
                                  droftarts administrators @xxexx
                                  last edited by 18 Jan 2023, 13:07

                                  @xxexx I think the voltage regulators look okay. How old is this board? Where did you buy it from?

                                  Ian

                                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                                  1 Reply Last reply Reply Quote 0
                                  • undefined
                                    xxexx @droftarts
                                    last edited by xxexx 18 Jan 2023, 13:10

                                    @droftarts

                                    i checked the system directory: it is empty (!). I now try to install the Duet2combinedfirmware .bin file - "Connection lost, attempting to reconnect..."

                                    undefined 1 Reply Last reply 18 Jan 2023, 13:11 Reply Quote 0
                                    • undefined
                                      jay_s_uk @xxexx
                                      last edited by 18 Jan 2023, 13:11

                                      @xxexx sounds like the sd card has been wiped then. maybe try a different sd card

                                      Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                                      undefined 1 Reply Last reply 18 Jan 2023, 13:21 Reply Quote 0
                                      • undefined
                                        xxexx @jay_s_uk
                                        last edited by 18 Jan 2023, 13:21

                                        @jay_s_uk

                                        i now did copy all installation files on the SD Card again and the bboard did reboot and reinstall firmware when connected to USB Power.

                                        but ths Sytem directoty shows only:00572256-210b-44df-939a-c3058bd56d15-image.png

                                        undefined 1 Reply Last reply 18 Jan 2023, 13:28 Reply Quote 0
                                        • undefined
                                          jay_s_uk @xxexx
                                          last edited by 18 Jan 2023, 13:28

                                          @xxexx thats incorrect. whats in sys on the SD card?

                                          Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                                          undefined 1 Reply Last reply 18 Jan 2023, 13:34 Reply Quote 0
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