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Duex5 5v Output is 2.8v

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Duet Hardware and wiring
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  • undefined
    Design
    last edited by 22 Mar 2023, 15:06

    Hi, we purchased a Modix big 60 with a Duet2 and Duex5. We were trying to diagnose an issue with the BL Touch which led us to test the 5v pins on the pwm inputs. I'm only reading 2.8-2.9v between the 5v and ground pins on each pwm input. The 3.3v, 12v, and 24v readings are all accurate. Is there a jumper or configuration variable that needs to be changed, or is the 5v regulator defective/dead? Any help is appreciated.

    undefined 1 Reply Last reply 22 Mar 2023, 15:53 Reply Quote 0
    • undefined
      T3P3Tony administrators @Design
      last edited by 22 Mar 2023, 15:53

      @Design please measure 5V between these two points:

      a7691f99-eb42-450b-b912-aff64b5ee9a7-image.png

      (https://docs.duet3d.com/Duet3D_hardware/Duet_2_family/Duet_2_WiFi_Ethernet_Hardware_Overview#physical-connections)

      Also for the BL touch, I assume you are following these instructions:
      https://docs.duet3d.com/en/User_manual/Connecting_hardware/Z_probe_connecting#wiring-the-bltouch

      www.duet3d.com

      undefined 1 Reply Last reply 22 Mar 2023, 17:16 Reply Quote 0
      • undefined
        Design @T3P3Tony
        last edited by 22 Mar 2023, 17:16

        @T3P3Tony Those pins measure 4.93v. The BL touch came wired from the manufacturer along with the firmware. Looking at the provided link, everything appears to be wired correctly. Duet2 hardware version is 1.05.

        1 Reply Last reply Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 23 Mar 2023, 06:13

          Have you been in touch with Modix support yet?

          Z-Bot CoreXY Build | Thingiverse Profile

          undefined 2 Replies Last reply 23 Mar 2023, 13:53 Reply Quote 0
          • undefined
            Design @Phaedrux
            last edited by 23 Mar 2023, 13:53

            @Phaedrux I contacted them but have not heard anything back.

            1 Reply Last reply Reply Quote 1
            • undefined
              Design @Phaedrux
              last edited by 27 Mar 2023, 15:13

              @Phaedrux Modix support has asked me to reply here that the 5V readings on the Duex expansion board are all in the 2.8V range. They would like your input here to see if anything was missed before they issue a warranty replacement.

              undefined undefined 2 Replies Last reply 27 Mar 2023, 20:31 Reply Quote 0
              • undefined
                T3P3Tony administrators @Design
                last edited by 27 Mar 2023, 20:31

                @Design please send a clear image of that area of the board (PWM pins), voltage select jumper etc.

                www.duet3d.com

                1 Reply Last reply Reply Quote 0
                • undefined
                  dc42 administrators @Design
                  last edited by 28 Mar 2023, 10:24

                  @Design did you measure that voltage with nothing connected to the Duet except VIN and power?

                  Is there also a DueX expansion board in the machine, and if so, have you disconnected the ribbon cable?

                  It's possible that the 5V regulator is faulty, but it's also possible that something connected to the Duet is drawing excessive power from the 5V rail.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  undefined undefined 2 Replies Last reply 28 Mar 2023, 12:20 Reply Quote 0
                  • undefined
                    elmoret @dc42
                    last edited by 28 Mar 2023, 12:20

                    @dc42 if the rail was being pulled down (or the regulator was faulty), he wouldn’t have 4.93v would he?

                    Maybe measured through a switched ground and saw leakage through an off mosfet?

                    1 Reply Last reply Reply Quote 0
                    • undefined
                      Design @dc42
                      last edited by 28 Mar 2023, 17:50

                      @dc42 The 4.93V is measured on the Duet2. The 2.8-2.9V is measured on the Duex5 when connected to power and the Duet2.

                      @T3P3Tony I will post a picture when I have the opportunity to take one.

                      @elmoret I measured pins "5V AUX" and "GND" on PWM5 in this pinout diagram. I also measured "+5V" and "GND" on the GPIO and I2C header of the Duex5 from this pinout diagram. Both of these produced voltages in the 2.8-2.9V range.

                      https://docs.duet3d.com/duet_boards/duet_2_expansion/duex_wiring_v0.11_d1.0.png

                      undefined 1 Reply Last reply 28 Mar 2023, 18:10 Reply Quote 0
                      • undefined
                        dc42 administrators @Design
                        last edited by dc42 28 Mar 2023, 18:10

                        @Design said in Duex5 5v Output is 2.8v:

                        The 4.93V is measured on the Duet2. The 2.8-2.9V is measured on the Duex5 when connected to power and the Duet2.

                        Sounds like a faulty ribbon cable then, or possibly a bad 5V or ground soldered joint on the expansion header of the Duet or the DueX.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        undefined 1 Reply Last reply 29 Mar 2023, 16:59 Reply Quote 0
                        • undefined
                          Design @dc42
                          last edited by 29 Mar 2023, 16:59

                          @dc42 How would you like me going about checking that?

                          1 Reply Last reply Reply Quote 0
                          • undefined
                            Phaedrux Moderator
                            last edited by 29 Mar 2023, 17:27

                            Can you test the resistance of the ribbon cable conductors with a multimeter?
                            Can you provide a photo of the expansion header pins and solder joints?

                            Z-Bot CoreXY Build | Thingiverse Profile

                            undefined 1 Reply Last reply 30 Mar 2023, 19:38 Reply Quote 0
                            • undefined
                              Design @Phaedrux
                              last edited by 30 Mar 2023, 19:38

                              @Phaedrux Okay, looks like the ribbon cable may have been "part" of the issue. I noticed that the tops of the connectors on the ribbon cables did not seem seated fully. I removed the ribbon cable, re-seated the top piece, and re-inserted the ribbon cable. I am now receiving 5v on the duex.

                              The BL-Touch is still not working properly. It runs the self test on bootup and passes, stays lit red, but will not deploy/retract, or trigger. I'm using the default modix files, but I think it may be best if I start a new topic on this issue.

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