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PanelDue5i Inverted Color Themes

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  • undefined
    themitch22
    last edited by 5 Apr 2023, 00:35

    My PanelDue 5i using 4 pin connection, seems to invert color themes. Here I have light theme selected and it's dark themed.Can anyone confirm the CMY color bands on the top corner are correct? You can see I've upgraded to the latest firmware.

    IMG_0418.jpg image url)

    It's not hurting functionality but I am hoping the colors aren't inverted somehow because none of the colors look like they should. It's affecting the contrast which makes it harder to read more than anything.

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    • undefined
      Phaedrux Moderator
      last edited by 5 Apr 2023, 04:21

      Which firmware file did you use and what hardware version is the PanelDue? I think you may have loaded an incorrect file.

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined 1 Reply Last reply 5 Apr 2023, 06:15 Reply Quote 0
      • undefined
        themitch22 @Phaedrux
        last edited by 5 Apr 2023, 06:15

        @Phaedrux it’s a PanelDue 5i from filastruder in 2019
        83B7386E-3FCE-4832-8A81-A5FF044BC471.jpeg

        I flashed “PanelDueFirmware-3.4.1-5.0i.bin” using DWC

        undefined undefined 3 Replies Last reply 5 Apr 2023, 08:05 Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 5 Apr 2023, 06:30

          Try this one.

          https://github.com/Duet3D/PanelDueFirmware/releases/download/3.4.1/PanelDueFirmware-logo-3.4.1-5.0i.bin

          Z-Bot CoreXY Build | Thingiverse Profile

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          • undefined
            dc42 administrators @themitch22
            last edited by 5 Apr 2023, 08:05

            @themitch22 said in PanelDue5i Inverted Color Themes:

            I flashed “PanelDueFirmware-3.4.1-5.0i.bin” using DWC

            Are you certain? Wrong colours are typical when you flash the non-"i" version on an integrated board such as yours, or vice versa. This is how the colour bars at the top right should look, regardless of which theme you select.

            PanelDueColourBars.png

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • undefined droftarts moved this topic from General Discussion 5 Apr 2023, 09:10
            • undefined
              droftarts administrators @themitch22
              last edited by 5 Apr 2023, 10:09

              @themitch22 If we can confirm that the correct firmware is on the PanelDue (and I'm pretty sure it is), I think this is most likely a hardware failure. Interesting that you get CMYK!

              I have a screen that has a similar issue, though the colours have failed in a different way, in that they are inverted except for the first part of each colour. I have to set it to dark theme 2 to get it to show anything sensible:
              0361948f-5022-43b1-9f28-080d892a49d9-image.png
              This is a correctly working screen, same settings, both screens freshly flashed with the same firmware (PanelDueFirmware-logo-3.4.1-5.0i.bin):
              a16111b0-e5d3-437c-bf13-9fcf373846cb-image.png
              That the bars look like they get taller as each colour gets brighter on this setting is, I think, an optical illusion and/or a camera issue. It doesn't look like that in 'real life'!

              Ian

              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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              • undefined
                droftarts administrators @themitch22
                last edited by 5 Apr 2023, 10:54

                @themitch22 I saw your Twitter post about this issue, that you updated from 1.24 direct to the latest. Was it working correctly on 1.24? Was it correct before you updated the firmware, or has it changed since updating to the latest?

                Ian

                Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                undefined 1 Reply Last reply 5 Apr 2023, 13:25 Reply Quote 0
                • undefined
                  themitch22 @droftarts
                  last edited by 5 Apr 2023, 13:25

                  @droftarts yes I believe it had the same light/dark theme inversion before I upgraded the firmware. If it is a hardware issue, I’m just wondering if it could be the ssd1963 driver or the build in LCD components. If it’s the built in lcd it would be easier to swap the LCD itself.

                  I can try the 3.4.0-5i firmware.

                  undefined undefined 3 Replies Last reply 5 Apr 2023, 13:33 Reply Quote 0
                  • undefined
                    droftarts administrators @themitch22
                    last edited by droftarts 4 May 2023, 13:51 5 Apr 2023, 13:33

                    @themitch22 Thanks, looks like it is a hardware issue. I tried mine with some older firmware versions (1.24 and 1.21), but it was the same. I don't remember when mine first started having the issue, but I vaguely remember it wasn't a firmware update that caused it. @dc42 did say to me "I did once have a 5i display with a badly soldered pin on one of the large chips, that resulted in wrong colours", but I can't see any problems with the soldering on mine.

                    I'm sending mine to @dc42 to have a look at; I'll keep you posted.

                    Ian

                    Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                    • undefined
                      dc42 administrators @themitch22
                      last edited by 6 Apr 2023, 07:17

                      @themitch22 the only time I've seen a hardware problem like that, it was caused by a bad solder joint on one of the ICs and I was able to fix it. I think it was on the SSD1963 but I can't remember for sure. I'll search for the details and report back.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • undefined
                        dc42 administrators @themitch22
                        last edited by dc42 4 Jul 2023, 07:58 7 Apr 2023, 07:46

                        @themitch22 I found the details of the hardware issue that I came across on a display before that was showing incorrect colours. See the image below.

                        Has your display always shown incorrect colours?

                        5fcaa433-f7d0-447c-a57d-73f3e30210ec-image.png

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        undefined 1 Reply Last reply 10 Apr 2023, 23:15 Reply Quote 0
                        • undefined
                          themitch22 @dc42
                          last edited by 10 Apr 2023, 23:15

                          @dc42 I'll check those solder points and report back.

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