Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Toolboard keeps loosing heater 1

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    5
    26
    914
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • wdenkerundefined
      wdenker @jay_s_uk
      last edited by

      @jay_s_uk because the m122 was pulled for one before the power was pulled and one after.

      www.bd3dcustoms.com | BD3DCUSTOMS Supercube

      jay_s_ukundefined 1 Reply Last reply Reply Quote 0
      • jay_s_ukundefined
        jay_s_uk @wdenker
        last edited by

        @wdenker its probably a communication/cable issue anyway but you won't know with 3.4.5 as it doesn't tell you

        Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

        wdenkerundefined 1 Reply Last reply Reply Quote 0
        • wdenkerundefined
          wdenker @jay_s_uk
          last edited by

          @jay_s_uk the can cable communication light never blinks irratic. We originally had an issue with the can connection. We have resolved it since and now getting this error vs stuff just stopping like it lost connection briefly. Which is how a bad can cable presents itself.

          www.bd3dcustoms.com | BD3DCUSTOMS Supercube

          jay_s_ukundefined 1 Reply Last reply Reply Quote 0
          • jay_s_ukundefined
            jay_s_uk @wdenker
            last edited by

            @wdenker update to 3.5b4 so you can see if there are any reports of a CAN board not communicating.

            Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

            wdenkerundefined 1 Reply Last reply Reply Quote 1
            • wdenkerundefined
              wdenker @jay_s_uk
              last edited by

              @jay_s_uk found a good indicator... I2C bus errors 1 is what shows when it is having the issue, errors 0 when not having the issue. So am I safe to assume it is can connection again even though nothing else indicating can connection issues? I also updated to 3.5.0-beta.4 and am not getting any notifications about can timeout or connection issues which I would have expected.

              www.bd3dcustoms.com | BD3DCUSTOMS Supercube

              wdenkerundefined 1 Reply Last reply Reply Quote 0
              • wdenkerundefined
                wdenker @wdenker
                last edited by

                @wdenker @dc42 any insight?

                www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                • T3P3Tonyundefined
                  T3P3Tony administrators @wdenker
                  last edited by

                  @wdenker Do you have the opportunity to swap the toolboard in case its a hardware issue? The I2C bus error is not directly related to the heater (its used for the LIS3DH only, however its interesting that they happen at the same time.

                  How hot are you running the toolboard?

                  www.duet3d.com

                  wdenkerundefined 1 Reply Last reply Reply Quote 0
                  • wdenkerundefined
                    wdenker @T3P3Tony
                    last edited by

                    @T3P3Tony we swapped to new board and still getting the same issue just not as frequent. So we then decided to swap the thermistor ports to a phoenix connector instead of the JST. Seems like this has resolved the issue. What else does that error indicate or work with other than the accelerometer?

                    www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                    dc42undefined wdenkerundefined 2 Replies Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators @wdenker
                      last edited by

                      @wdenker the message "Board 121 does not have heater 1" implies that the tool board has reset. The M122 B121 report indicates that it was not a firmware crash or other software reset, because the Last Software Reset Data is shown as "not available". So it must have been a watchdog reset, hardware reset, or power failure. Therefore, we need to see M122 reports for both boards before pulling the power, to determine the reason for the tool board reset. Please ask your customer to provide this next time the fault occurs.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      1 Reply Last reply Reply Quote 0
                      • wdenkerundefined
                        wdenker @wdenker
                        last edited by

                        @dc42 or @T3P3Tony Here are the M122 from each board prior to power restart. Looks like toolboard ran out of memory. 2023-06-21 10:39, reason: OutOfMemory, How do I resolve that?

                        M122
                        === Diagnostics ===
                        RepRapFirmware for Duet 3 MB6HC version 3.5.0-beta.4 (2023-06-08 23:41:30) running on Duet 3 MB6HC v1.02 or later (standalone mode)
                        Board ID: 08DJM-9P63L-DJ3S0-7J9D4-3SN6J-9UMZA
                        Used output buffers: 9 of 40 (40 max)
                        === RTOS ===
                        Static ram: 155012
                        Dynamic ram: 121824 of which 52 recycled
                        Never used RAM 67352, free system stack 122 words
                        Tasks: NETWORK(1,ready,33.0%,139) ETHERNET(5,nWait,2.1%,317) HEAT(3,nWait,1.3%,323) Move(4,nWait,88.6%,214) CanReceiv(6,nWait,1.7%,642) CanSender(5,nWait,2.0%,326) CanClock(7,delaying,0.3%,349) TMC(4,nWait,131.2%,59) MAIN(1,running,137.7%,137) IDLE(0,ready,0.5%,30), total 398.4%
                        Owned mutexes:
                        === Platform ===
                        Last reset 50:22:42 ago, cause: power up
                        Last software reset at 2023-06-17 02:19, reason: User, Gcodes spinning, available RAM 68440, slot 1
                        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0043c000 BFAR 0x00000000 SP 0x00000000 Task MAIN Freestk 0 n/a
                        Error status: 0x14
                        Aux0 errors 0,6,0
                        MCU temperature: min 30.3, current 40.2, max 43.8
                        Supply voltage: min 23.8, current 24.1, max 24.3, under voltage events: 0, over voltage events: 0, power good: yes
                        12V rail voltage: min 11.9, current 12.2, max 12.6, under voltage events: 0
                        Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                        Events: 13 queued, 13 completed
                        Driver 0: standstill, SG min 0, mspos 976, reads 2699, writes 208 timeouts 0
                        Driver 1: standstill, SG min n/a, mspos 8, reads 2896, writes 11 timeouts 0
                        Driver 2: standstill, SG min 0, mspos 80, reads 2707, writes 200 timeouts 0
                        Driver 3: standstill, SG min 0, mspos 112, reads 2738, writes 169 timeouts 0
                        Driver 4: standstill, SG min 0, mspos 880, reads 2738, writes 169 timeouts 0
                        Driver 5: standstill, SG min 0, mspos 464, reads 2700, writes 208 timeouts 0
                        Date/time: 2023-06-21 11:11:07
                        Slowest loop: 1000.15ms; fastest: 0.05ms
                        === Storage ===
                        Free file entries: 18
                        SD card 0 detected, interface speed: 25.0MBytes/sec
                        SD card longest read time 4.5ms, write time 380.9ms, max retries 0
                        === Move ===
                        DMs created 125, segments created 73, maxWait 5933869ms, bed compensation in use: mesh, height map offset 0.000, ebfmin 0.00, ebfmax 0.00
                        no step interrupt scheduled
                        === DDARing 0 ===
                        Scheduled moves 102436, completed 102436, hiccups 0, stepErrors 0, LaErrors 0, Underruns [341, 0, 24], CDDA state -1
                        === DDARing 1 ===
                        Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                        === Heat ===
                        Bed heaters 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamber heaters 2 -1 -1 -1, ordering errs 0
                        Heater 0 is on, I-accum = 0.0
                        Heater 2 is on, I-accum = 0.0
                        === GCodes ===
                        Movement locks held by null, null
                        HTTP is idle in state(s) 0
                        Telnet is idle in state(s) 0
                        File is idle in state(s) 0
                        USB is idle in state(s) 0
                        Aux is idle in state(s) 0
                        Trigger is idle in state(s) 0
                        Queue is idle in state(s) 0
                        LCD is idle in state(s) 0
                        SBC is idle in state(s) 0
                        Daemon is idle in state(s) 0
                        Aux2 is idle in state(s) 0
                        Autopause is idle in state(s) 0
                        File2 is idle in state(s) 0
                        Queue2 is idle in state(s) 0
                        Q0 segments left 0, axes/extruders owned 0x80000007
                        Code queue 0 is empty
                        Q1 segments left 0, axes/extruders owned 0x0000000
                        Code queue 1 is empty
                        === CAN ===
                        Messages queued 7095317, received 5098900, lost 0, boc 56
                        Longest wait 5ms for reply type 6029, peak Tx sync delay 623, free buffers 50 (min 47), ts 906815/906786/0
                        Tx timeouts 0,0,0,0,0,0
                        === Network ===
                        Slowest loop: 8427.39ms; fastest: 0.03ms
                        Responder states: MQTT(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                        HTTP sessions: 1 of 8
                        = Ethernet =
                        Interface state: active
                        Error counts: 0 0 0 1 0 0
                        Socket states: 5 2 2 2 2 2 0 2
                        = WiFi =
                        Interface state: disabled
                        Module is disabled
                        Failed messages: pending 0, notready 0, noresp 0
                        Socket states: 0 0 0 0 0 0 0 0
                        === Multicast handler ===
                        Responder is inactive, messages received 0, responses 0

                        M122 B121
                        Diagnostics for board 121:
                        Duet TOOL1LC rev 1.1 or later firmware version 3.5.0-beta.4 (2023-06-08 16:22:30)
                        Bootloader ID: SAMC21 bootloader version 2.4 (2021-12-10)
                        All averaging filters OK
                        Never used RAM 1812, free system stack 88 words
                        Tasks: Move(3,nWait,0.7%,111) HEAT(2,nWait,0.1%,101) CanAsync(5,nWait,0.0%,54) CanRecv(3,nWait,0.1%,75) CanClock(5,nWait,0.0%,66) ACCEL(3,nWait,0.0%,53) TMC(2,delaying,3.1%,57) MAIN(1,running,90.8%,444) IDLE(0,ready,0.0%,27) AIN(2,delaying,5.1%,142), total 100.0%
                        Last reset 00:10:46 ago, cause: power up
                        Last software reset at 2023-06-21 10:39, reason: OutOfMemory, available RAM 12, slot 0
                        Software reset code 0x01c0 ICSR 0x00000000 SP 0x200054a8 Task Move Freestk 137 ok
                        Stack: 20005600 000062df 00000000 2000554c a5a5a5a5 00009f99 00000000 00008a67 0001f1c6 00000000 477e8400 477e8400 0000005b 007e8400 a625a5a5 a5a5a5a5 0001ee68 477e8400 477fa700 2e57b417 2e57b417 2000554c 20007100 20005108 3627cde7 00008c77 bdd53594
                        Driver 0: pos 0, 80.0 steps/mm, standstill, SG min 0, read errors 0, write errors 0, ifcnt 9, reads 59686, writes 9, timeouts 3, DMA errors 0, CC errors 0, failedOp 0x72, steps req 0 done 1157273
                        Moves scheduled 13624, completed 13624, in progress 0, hiccups 468, step errors 0, maxPrep 602, maxOverdue 2022819261, maxInc 2022780880, mcErrs 0, gcmErrs 0, ebfmin 0.00, ebfmax 1.00
                        Peak sync jitter 0/5, peak Rx sync delay 261, resyncs 0/0, no timer interrupt scheduled
                        VIN voltage: min 24.6, current 24.7, max 24.8
                        MCU temperature: min 58.7C, current 60.5C, max 61.1C
                        Last sensors broadcast 0x00000000 found 0 30 ticks ago, 0 ordering errs, loop time 0
                        CAN messages queued 5200, send timeouts 0, received 19467, lost 0, free buffers 18, min 16, error reg 0
                        dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 837, adv -2022819048/74672
                        Accelerometer: LIS3DH, status: 00
                        I2C bus errors 0, naks 3, other errors 0

                        Diagnostics for board 1:
                        Duet EXP3HC rev 1.02 or later firmware version 3.5.0-beta.4 (2023-06-08 16:24:05)
                        Bootloader ID: SAME5x bootloader version 2.3 (2021-01-26b1)
                        All averaging filters OK
                        Never used RAM 156016, free system stack 172 words
                        Tasks: Move(3,nWait,1.1%,104) HEAT(2,nWait,1.2%,82) CanAsync(5,nWait,0.0%,67) CanRecv(3,nWait,1.4%,79) CanClock(5,nWait,0.4%,70) TMC(2,nWait,135.7%,69) MAIN(1,running,46.7%,456) IDLE(0,ready,0.0%,40) AIN(2,delaying,61.7%,265), total 248.2%
                        Last reset 50:23:10 ago, cause: power up
                        Last software reset data not available
                        Driver 0: pos -6382700, 320.0 steps/mm, standstill, SG min 0, mspos 464, reads 3139, writes 165 timeouts 0, steps req 6 done 4042678
                        Driver 1: pos -6382777, 320.0 steps/mm, standstill, SG min 0, mspos 880, reads 3140, writes 165 timeouts 0, steps req 6 done 4042745
                        Driver 2: pos 0, 80.0 steps/mm, standstill, SG min 0, mspos 8, reads 3295, writes 11 timeouts 0, steps req 0 done 0
                        Moves scheduled 1377083, completed 1377083, in progress 0, hiccups 0, step errors 0, maxPrep 52, maxOverdue 41, maxInc 11, mcErrs 0, gcmErrs 0, ebfmin 0.00, ebfmax 0.00
                        Peak sync jitter -8/9, peak Rx sync delay 188, resyncs 0/0, no timer interrupt scheduled
                        VIN voltage: min 24.2, current 24.3, max 24.4
                        V12 voltage: min 12.3, current 12.3, max 12.4
                        MCU temperature: min 43.1C, current 47.2C, max 51.2C
                        Last sensors broadcast 0x00000000 found 0 30 ticks ago, 0 ordering errs, loop time 0
                        CAN messages queued 1451192, send timeouts 0, received 3716073, lost 0, free buffers 38, min 38, error reg ff0000
                        dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 420, adv 8041/74573

                        www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                        jay_s_ukundefined dc42undefined 2 Replies Last reply Reply Quote 0
                        • jay_s_ukundefined
                          jay_s_uk @wdenker
                          last edited by

                          @wdenker see this thread https://forum.duet3d.com/topic/32694/3-5-0-b4-having-random-can-error-timeouts/14

                          Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

                          wdenkerundefined 1 Reply Last reply Reply Quote 0
                          • wdenkerundefined
                            wdenker @jay_s_uk
                            last edited by

                            @jay_s_uk already have tried that.

                            www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                            wdenkerundefined 1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators @wdenker
                              last edited by

                              @wdenker the out of memory issue is new in firmware 3.5.0-beta.4. If you have already tried using a less demanding input shaping method then I suggest you revert to firmware 3.4.5 on the main board (and 3.4.4 on the tool board, which is the version included in the 3.4.5 release). Then when the problem happens again, get a M122 B121 report again before powering down.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              wdenkerundefined 1 Reply Last reply Reply Quote 0
                              • wdenkerundefined
                                wdenker @dc42
                                last edited by

                                @dc42 Reverted as it just happened again after trying yet another input shaper. Will get those M122's as soon as it happens again.

                                www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                                1 Reply Last reply Reply Quote 0
                                • wdenkerundefined
                                  wdenker @wdenker
                                  last edited by

                                  @dc42 @T3P3Tony Here are the latest M122's

                                  M122
                                  === Diagnostics ===
                                  RepRapFirmware for Duet 3 MB6HC version 3.4.5 (2022-11-30 19:35:23) running on Duet 3 MB6HC v1.02 or later (standalone mode)
                                  Board ID: 08DJM-9P63L-DJ3S0-7J9D4-3SN6J-9UMZA
                                  Used output buffers: 3 of 40 (40 max)
                                  === RTOS ===
                                  Static ram: 152760
                                  Dynamic ram: 99104 of which 0 recycled
                                  Never used RAM 97800, free system stack 112 words
                                  Tasks: NETWORK(ready,160.6%,230) ETHERNET(notifyWait,0.3%,566) HEAT(notifyWait,0.1%,322) Move(notifyWait,7.6%,245) CanReceiv(notifyWait,0.1%,774) CanSender(notifyWait,0.1%,328) CanClock(delaying,0.0%,339) TMC(notifyWait,42.8%,57) MAIN(running,270.6%,925) IDLE(ready,0.0%,30), total 482.3%
                                  Owned mutexes:
                                  === Platform ===
                                  Last reset 02:00:49 ago, cause: software
                                  Last software reset at 2023-06-21 12:35, reason: User, GCodes spinning, available RAM 66660, slot 2
                                  Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00400000 BFAR 0x00000000 SP 0x00000000 Task MAIN Freestk 0 n/a
                                  Error status: 0x04
                                  Aux0 errors 0,1,0
                                  Step timer max interval 202
                                  MCU temperature: min 40.4, current 44.4, max 44.9
                                  Supply voltage: min 23.9, current 24.0, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
                                  12V rail voltage: min 11.9, current 12.2, max 12.5, under voltage events: 0
                                  Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
                                  Events: 0 queued, 0 completed
                                  Driver 0: standstill, SG min 0, mspos 976, reads 64534, writes 29 timeouts 0
                                  Driver 1: standstill, SG min n/a, mspos 8, reads 64563, writes 0 timeouts 0
                                  Driver 2: standstill, SG min 0, mspos 112, reads 64534, writes 29 timeouts 0
                                  Driver 3: standstill, SG min 0, mspos 784, reads 64540, writes 23 timeouts 0
                                  Driver 4: standstill, SG min 0, mspos 880, reads 64540, writes 23 timeouts 0
                                  Driver 5: standstill, SG min 0, mspos 464, reads 64534, writes 29 timeouts 0
                                  Date/time: 2023-06-21 17:16:04
                                  Slowest loop: 209.40ms; fastest: 0.05ms
                                  === Storage ===
                                  Free file entries: 9
                                  SD card 0 detected, interface speed: 25.0MBytes/sec
                                  SD card longest read time 3.2ms, write time 2.6ms, max retries 0
                                  === Move ===
                                  DMs created 125, segments created 42, maxWait 164204ms, bed compensation in use: mesh, comp offset 0.000
                                  === MainDDARing ===
                                  Scheduled moves 155342, completed 155342, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 2], CDDA state -1
                                  === AuxDDARing ===
                                  Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
                                  === Heat ===
                                  Bed heaters 0 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamber heaters 2 -1 -1 -1, ordering errs 0
                                  Heater 0 is on, I-accum = 0.0
                                  Heater 2 is on, I-accum = 0.0
                                  === GCodes ===
                                  Segments left: 0
                                  Movement lock held by null
                                  HTTP is idle in state(s) 0
                                  Telnet is idle in state(s) 0
                                  File is idle in state(s) 0
                                  USB is idle in state(s) 0
                                  Aux is idle in state(s) 0
                                  Trigger is idle in state(s) 0
                                  Queue is idle in state(s) 0
                                  LCD is idle in state(s) 0
                                  SBC is idle in state(s) 0
                                  Daemon is idle in state(s) 0
                                  Aux2 is idle in state(s) 0
                                  Autopause is idle in state(s) 0
                                  Code queue is empty
                                  === CAN ===
                                  Messages queued 218281, received 163468, lost 0, boc 0
                                  Longest wait 5ms for reply type 6024, peak Tx sync delay 398, free buffers 50 (min 38), ts 36122/36122/0
                                  Tx timeouts 0,0,0,0,0,0
                                  === Network ===
                                  Slowest loop: 97.78ms; fastest: 0.03ms
                                  Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                                  HTTP sessions: 1 of 8
                                  = Ethernet =
                                  State: active
                                  Error counts: 0 0 0 0 0 0
                                  Socket states: 5 2 2 2 2 2 0 2
                                  = WiFi =
                                  Network state is disabled
                                  WiFi module is disabled
                                  Failed messages: pending 2779096485, notready 2779096485, noresp 2779096485
                                  Socket states: 0 0 0 0 0 0 0 0
                                  === Multicast handler ===
                                  Responder is inactive, messages received 0, responses 0

                                  M122 B1
                                  Diagnostics for board 1:
                                  Duet EXP3HC rev 1.02 or later firmware version 3.4.4 (2022-10-14 11:45:56)
                                  Bootloader ID: SAME5x bootloader version 2.3 (2021-01-26b1)
                                  All averaging filters OK
                                  Never used RAM 158896, free system stack 173 words
                                  Tasks: Move(notifyWait,0.1%,100) HEAT(notifyWait,0.1%,88) CanAsync(notifyWait,0.0%,69) CanRecv(notifyWait,0.1%,80) CanClock(notifyWait,0.0%,71) TMC(notifyWait,36.7%,65) MAIN(running,56.6%,441) IDLE(ready,0.0%,40) AIN(delaying,6.3%,263), total 100.0%
                                  Last reset 02:01:37 ago, cause: software
                                  Last software reset data not available
                                  Driver 0: pos -1065745, 320.0 steps/mm,standstill, SG min 0, mspos 176, reads 16761, writes 21 timeouts 0, steps req 1235155 done 169673
                                  Driver 1: pos -1065716, 320.0 steps/mm,standstill, SG min 0, mspos 272, reads 16760, writes 21 timeouts 0, steps req 1235126 done 169644
                                  Driver 2: pos 0, 80.0 steps/mm,standstill, SG min n/a, mspos 8, reads 16782, writes 0 timeouts 0, steps req 0 done 0
                                  Moves scheduled 42040, completed 42040, in progress 0, hiccups 0, step errors 0, maxPrep 66, maxOverdue 35, maxInc 35, mcErrs 0, gcmErrs 0
                                  Peak sync jitter -7/7, peak Rx sync delay 181, resyncs 0/0, no step interrupt scheduled
                                  VIN voltage: min 24.2, current 24.2, max 24.3
                                  V12 voltage: min 12.3, current 12.3, max 12.4
                                  MCU temperature: min 47.0C, current 50.8C, max 51.4C
                                  Last sensors broadcast 0x00000000 found 0 97 ticks ago, 0 ordering errs, loop time 0
                                  CAN messages queued 58031, send timeouts 0, received 123113, lost 0, free buffers 37, min 37, error reg 0
                                  dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 418, adv 26976/74562

                                  M122 B121
                                  Diagnostics for board 121:
                                  Duet TOOL1LC rev 1.1 or later firmware version 3.4.4 (2022-10-14 11:46:33)
                                  Bootloader ID: SAMC21 bootloader version 2.4 (2021-12-10)
                                  All averaging filters OK
                                  Never used RAM 3080, free system stack 45 words
                                  Tasks: Move(notifyWait,0.8%,91) HEAT(notifyWait,0.1%,115) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.2%,74) CanClock(notifyWait,0.0%,65) ACCEL(notifyWait,0.0%,61) TMC(notifyWait,3.1%,57) MAIN(running,90.8%,441) IDLE(ready,0.0%,26) AIN(delaying,5.0%,142), total 100.0%
                                  Last reset 00:26:20 ago, cause: power up
                                  Last software reset at 2023-06-21 14:12, reason: OutOfMemory, available RAM 8, slot 1
                                  Software reset code 0x01c0 ICSR 0x00000000 SP 0x20005280 Task Move Freestk 155 ok
                                  Stack: 20005390 000062df 200053a8 200074c0 200053a8 00009f99 200052dc 00008d73 be2b253d 47c27f00 47c27f00 be2b253d 000184fe 000184fe 00000000 000184fe 00046115 200074c0 20007700 200052dc 00000001 0000939f 00000001 3dd96ede 3f64d224 47c27f00 488c22a0
                                  Driver 0: pos 2363156, 80.0 steps/mm,standstill, SG min 0, read errors 1, write errors 0, ifcnt 10, reads 64693, writes 10, timeouts 1, DMA errors 0, CC errors 0, failedOp 0x41, steps req 2938952 done 2938952
                                  Moves scheduled 34177, completed 34177, in progress 0, hiccups 0, step errors 0, maxPrep 674, maxOverdue 0, maxInc 0, mcErrs 0, gcmErrs 0
                                  Peak sync jitter 0/5, peak Rx sync delay 222, resyncs 0/0, no step interrupt scheduled
                                  VIN voltage: min 24.6, current 24.6, max 24.8
                                  MCU temperature: min 60.9C, current 62.3C, max 63.0C
                                  Last sensors broadcast 0x00000000 found 0 24 ticks ago, 0 ordering errs, loop time 0
                                  CAN messages queued 12812, send timeouts 0, received 48548, lost 0, free buffers 37, min 36, error reg 0
                                  dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 695, adv 35663/74657
                                  Accelerometer: LIS3DH, status: 00
                                  I2C bus errors 0, naks 3, other errors 0

                                  www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                                  wdenkerundefined 1 Reply Last reply Reply Quote 0
                                  • wdenkerundefined
                                    wdenker @wdenker
                                    last edited by

                                    @dc42 swapped to a new board and same thing.

                                    M122 B121
                                    6/22/2023, 5:36:59 AM M122 B121
                                    Diagnostics for board 121:
                                    Duet TOOL1LC rev 1.1 or later firmware version 3.4.4 (2022-10-14 11:46:33)
                                    Bootloader ID: SAMC21 bootloader version 2.4 (2021-12-10)
                                    All averaging filters OK
                                    Never used RAM 3080, free system stack 45 words
                                    Tasks: Move(notifyWait,0.0%,91) HEAT(notifyWait,0.4%,115) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.1%,74) CanClock(notifyWait,0.1%,65) ACCEL(notifyWait,0.0%,61) TMC(notifyWait,18.9%,57) MAIN(running,49.4%,431) IDLE(ready,0.0%,26) AIN(delaying,31.1%,142), total 100.0%
                                    Last reset 01:53:16 ago, cause: power up
                                    Last software reset time unknown, reason: OutOfMemory, available RAM 14200, slot 1
                                    Software reset code 0x01c0 ICSR 0x00000000 SP 0x20002dd0 Task MAIN Freestk 804 ok
                                    Stack: 00004000 00005e33 00004000 000041cf a5a5a5a5 00004000 a5a5a5a5 a5a5a5a5 a5a5a5a5 0001c4c9 a5a5a5a5 0001c4e5 a5a5a5a5 000059f7 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5
                                    Driver 0: pos 7117, 80.0 steps/mm,standstill, SG min 0, read errors 0, write errors 0, ifcnt 10, reads 55949, writes 10, timeouts 0, DMA errors 0, CC errors 0, steps req 9931 done 9931
                                    Moves scheduled 184, completed 184, in progress 0, hiccups 0, step errors 0, maxPrep 466, maxOverdue 328597857, maxInc 328559880, mcErrs 0, gcmErrs 0
                                    Peak sync jitter 0/5, peak Rx sync delay 215, resyncs 0/0, no step interrupt scheduled
                                    VIN voltage: min 24.1, current 24.1, max 24.3
                                    MCU temperature: min 59.0C, current 59.9C, max 66.7C
                                    Last sensors broadcast 0x00000000 found 0 145 ticks ago, 0 ordering errs, loop time 0
                                    CAN messages queued 54402, send timeouts 0, received 61362, lost 0, free buffers 37, min 37, error reg 0
                                    dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 421, adv -328597601/74643
                                    Accelerometer: LIS3DH, status: 00
                                    I2C bus errors 0, naks 3, other errors 0

                                    www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                                    wdenkerundefined 1 Reply Last reply Reply Quote 0
                                    • wdenkerundefined
                                      wdenker @wdenker
                                      last edited by wdenker

                                      @dc42 @T3P3Tony turned of input shaping completely and still getting the issue.

                                      M122 B121
                                      Diagnostics for board 121:
                                      Duet TOOL1LC rev 1.1 or later firmware version 3.4.4 (2022-10-14 11:46:33)
                                      Bootloader ID: SAMC21 bootloader version 2.4 (2021-12-10)
                                      All averaging filters OK
                                      Never used RAM 3080, free system stack 45 words
                                      Tasks: Move(notifyWait,1.2%,91) HEAT(notifyWait,0.1%,115) CanAsync(notifyWait,0.0%,65) CanRecv(notifyWait,0.2%,74) CanClock(notifyWait,0.0%,65) ACCEL(notifyWait,0.0%,61) TMC(notifyWait,3.1%,57) MAIN(running,90.4%,441) IDLE(ready,0.0%,26) AIN(delaying,5.1%,142), total 100.0%
                                      Last reset 00:15:20 ago, cause: power up
                                      Last software reset time unknown, reason: OutOfMemory, available RAM 14200, slot 1
                                      Software reset code 0x01c0 ICSR 0x00000000 SP 0x20002dd0 Task MAIN Freestk 804 ok
                                      Stack: 00004000 00005e33 00004000 000041cf a5a5a5a5 00004000 a5a5a5a5 a5a5a5a5 a5a5a5a5 0001c4c9 a5a5a5a5 0001c4e5 a5a5a5a5 000059f7 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5 a5a5a5a5
                                      Driver 0: pos 1648380, 80.0 steps/mm,standstill, SG min 0, read errors 0, write errors 0, ifcnt 10, reads 63259, writes 10, timeouts 0, DMA errors 0, CC errors 0, steps req 1890774 done 1890774
                                      Moves scheduled 26912, completed 26912, in progress 0, hiccups 0, step errors 0, maxPrep 665, maxOverdue 38680857, maxInc 38680857, mcErrs 0, gcmErrs 0
                                      Peak sync jitter 0/7, peak Rx sync delay 219, resyncs 0/0, no step interrupt scheduled
                                      VIN voltage: min 24.1, current 24.1, max 24.2
                                      MCU temperature: min 53.0C, current 53.0C, max 70.8C
                                      Last sensors broadcast 0x00000000 found 0 14 ticks ago, 0 ordering errs, loop time 0
                                      CAN messages queued 7817, send timeouts 0, received 35628, lost 0, free buffers 37, min 36, error reg 0
                                      dup 0, oos 0/0/0/0, bm 0, wbm 0, rxMotionDelay 567, adv -38680490/74658
                                      Accelerometer: LIS3DH, status: 00
                                      I2C bus errors 0, naks 3, other errors 0

                                      www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                                      dc42undefined 1 Reply Last reply Reply Quote 0
                                      • dc42undefined
                                        dc42 administrators @wdenker
                                        last edited by

                                        @wdenker all your recent M122 reports show the last reset cause as power up. Assuming you are not deliberately powering down and up again before you run M122, this suggests that either there is a problem with the power supply feed to the tool board (for example, a bad crimp connection), or the 5V rail of the tool board is being overloaded by something connected to the tool board and this is causing the 5V regulator to go into thermal shutdown.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                                        wdenkerundefined 1 Reply Last reply Reply Quote 0
                                        • wdenkerundefined
                                          wdenker @dc42
                                          last edited by

                                          @dc42 why does it show out of memory then?

                                          Last software reset time unknown, reason: OutOfMemory, available RAM 14200, slot 1

                                          www.bd3dcustoms.com | BD3DCUSTOMS Supercube

                                          1 Reply Last reply Reply Quote 0
                                          • First post
                                            Last post
                                          Unless otherwise noted, all forum content is licensed under CC-BY-SA