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diag LED on continuously in duet2 wifi

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Duet Hardware and wiring
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  • undefined
    R006
    last edited by R006 6 May 2024, 08:38 5 Jun 2024, 06:22

    hey,

    I have one duet2 wifi board, which on power up , is stuck in connecting state.
    When I reset the board as per given link, the diag LED stays ON continuously, even after reset.
    Tried fall back procedure#2 as well, but no luck.

    https://docs.duet3d.com/User_manual/Troubleshooting/Duet_wont_respond

    On trying to erase & update firmware with Bossa, the flashing fails with warning as stated below during verify stage:
    not flash.png

    Can you suggest how to find the problem with the board? Is it repairable?

    NOTE:

    1. The board was functioning fine, but suddenly stopped responding, after I removed the card & inserted again. After inserting card, board's Diag LED stayed ON.

    2. I have tried different cards, still the behaviour is same, it stays in connecting state.

    3. Diag LED stays ON continuously.

    @dc42 @Phaedrux @T3P3Tony

    undefined 1 Reply Last reply 5 Jun 2024, 10:32 Reply Quote 0
    • undefined
      droftarts administrators @R006
      last edited by 5 Jun 2024, 10:32

      @R006 Try removing the SD card, then flashing the firmware. If it flashes okay, connect via USB . What firmware are you trying to flash? Does the board show as a Bossa port in the device manager?

      I don't have any definitive answer as to why removing and replacing the card would cause this behaviour. Static shock? Something shorting out within the SD card socket? Other possible shorts on the board (metal filings bridging pins etc)? Check the SD card socket is soldered correctly, and components around it look okay.

      Ian

      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

      undefined 1 Reply Last reply 5 Jun 2024, 10:50 Reply Quote 0
      • undefined
        R006 @droftarts
        last edited by R006 6 May 2024, 10:52 5 Jun 2024, 10:50

        @droftarts
        I attempted to flash the firmware without using an SD card using the BOSSA application. The flashing process was reported as successful, but during the verification phase, I encountered error "verify failed" .

        What firmware are you trying to flash?
        RRF 3.5.1
        Does the board show as a Bossa port in the device manager?
        YES
        but Diag LED stays ON continuously.

        undefined undefined 2 Replies Last reply 5 Jun 2024, 11:00 Reply Quote 0
        • undefined
          droftarts administrators @R006
          last edited by 5 Jun 2024, 11:00

          @R006 What exact file are you flashing to the board?

          Ian

          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

          undefined 1 Reply Last reply 5 Jun 2024, 11:16 Reply Quote 0
          • undefined
            R006 @droftarts
            last edited by 5 Jun 2024, 11:16

            @droftarts said in diag LED on continuously in duet2 wifi:

            What exact file are you flashing to the board?

            Duet2CombinedFirmware.bin for 3.5.1

            1 Reply Last reply Reply Quote 0
            • undefined
              dc42 administrators @R006
              last edited by 7 Jun 2024, 21:54

              @R006 said in diag LED on continuously in duet2 wifi:

              The flashing process was reported as successful, but during the verification phase, I encountered error "verify failed"

              Did you remove the Erase jumper after putting the board into Bossa mode but before commanding Bossa to write the file? You need to do that.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              undefined 1 Reply Last reply 10 Jun 2024, 05:12 Reply Quote 0
              • undefined
                R006 @dc42
                last edited by R006 6 Nov 2024, 10:28 10 Jun 2024, 05:12

                Did you remove the Erase jumper after putting the board into Bossa mode but before commanding Bossa to write the file? You need to do that.

                Yes.

                1 Reply Last reply Reply Quote 0
                • undefined
                  Phaedrux Moderator
                  last edited by 10 Jun 2024, 19:25

                  Have you tried re-downloading the files and flashing again?

                  Z-Bot CoreXY Build | Thingiverse Profile

                  undefined 1 Reply Last reply 11 Jun 2024, 04:59 Reply Quote 0
                  • undefined
                    R006 @Phaedrux
                    last edited by R006 6 Nov 2024, 09:00 11 Jun 2024, 04:59

                    @Phaedrux

                    yes i am tried.

                    please give me suggestion on this what should i do?

                    undefined 1 Reply Last reply 11 Jun 2024, 09:37 Reply Quote 0
                    • undefined
                      droftarts administrators @R006
                      last edited by 11 Jun 2024, 09:37

                      @R006 Have you checked the SD card socket and the rest of the board for potential short circuits, eg metal filings? Is it fully disconnected, ie just USB is connected? Is the USB port loose, poorly soldered or broken, or possibly the cable damaged or picking up interference? It is odd that it flashes without issue, but then fails to verify.

                      Otherwise, it is possible the flash memory in the MCU has failed. When and from where did you buy the board?

                      Ian

                      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                      undefined 1 Reply Last reply 11 Jun 2024, 09:49 Reply Quote 0
                      • undefined
                        R006 @droftarts
                        last edited by R006 6 Nov 2024, 09:50 11 Jun 2024, 09:49

                        Have you checked the SD card socket and the rest of the board for potential short circuits, eg metal filings?
                        How to i found if it's short circuited?
                        if it's short circuited so it's reparable?

                        Is it fully disconnected, ie just USB is connected? Is the USB port loose, poorly soldered or broken, or possibly the cable damaged or picking up interference?
                        at time of flashing it's disconnected from machine and only connected with USB

                        When and from where did you buy the board?
                        directly from duet.

                        undefined 1 Reply Last reply 11 Jun 2024, 11:32 Reply Quote 0
                        • undefined
                          droftarts administrators @R006
                          last edited by 11 Jun 2024, 11:32

                          @R006 This does seem like an odd failure. Let's replace it under warranty.

                          Please send an email to warranty@duet3d.com. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                          Ian

                          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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