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Duet 2 v1.02 not responding

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Firmware installation
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  • undefined
    droftarts administrators @thomasvanderwal
    last edited by 12 Feb 2025, 16:15

    @thomasvanderwal You have erased the firmware. You will need to connect the Duet via USB to a PC, and flash the firmware using Bossa. See https://docs.duet3d.com/User_manual/RepRapFirmware/Updating_firmware#fallback-procedure-2

    The SD card does not store the firmware that actually runs on the board at boot time, only a copy of the firmware that can be flashed when firmware is already running.

    Ian

    Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

    undefined 1 Reply Last reply 12 Feb 2025, 16:57 Reply Quote 0
    • undefined
      thomasvanderwal @droftarts
      last edited by 12 Feb 2025, 16:57

      @droftarts The probleem is that a usb connection to my pc is not recognised. Not on the panelDue and not on the duet. The driver update that I found doesn’t do the trick. Before I erased the Duet It did work with Bossa. I think It is in a mode that It should not Be. Any ideas how to connect anyway?

      undefined 1 Reply Last reply 12 Feb 2025, 17:04 Reply Quote 0
      • undefined
        droftarts administrators @thomasvanderwal
        last edited by 12 Feb 2025, 17:04

        @thomasvanderwal Erase the board again. Make sure the USB lead you're using is actually a data cable, not just a power cable. Try different cables. Reboot Windows (ports can get stuck).

        Ian

        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

        undefined 1 Reply Last reply 12 Feb 2025, 17:16 Reply Quote 0
        • undefined
          thomasvanderwal @droftarts
          last edited by 12 Feb 2025, 17:16

          @droftarts I Will try It again. But before I used the same cable. There is not another way?

          undefined 1 Reply Last reply 12 Feb 2025, 17:24 Reply Quote 0
          • undefined
            jay_s_uk @thomasvanderwal
            last edited by 12 Feb 2025, 17:24

            @thomasvanderwal no, theres no other way. You need to make sure you have a Data USB micro cable and not just a charging one

            Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

            1 Reply Last reply Reply Quote 0
            • undefined
              Phaedrux Moderator
              last edited by 12 Feb 2025, 18:01

              Have you disconnected all other cables/hardware from the Duet when you use the USB connection?

              Z-Bot CoreXY Build | Thingiverse Profile

              undefined 1 Reply Last reply 12 Feb 2025, 18:14 Reply Quote 0
              • undefined
                thomasvanderwal @Phaedrux
                last edited by 12 Feb 2025, 18:14

                @Phaedrux no, do you mean the cables of the steppers et?

                undefined 1 Reply Last reply 12 Feb 2025, 18:44 Reply Quote 0
                • undefined
                  Phaedrux Moderator
                  last edited by 12 Feb 2025, 18:43

                  Usually there is no issue with having things still connected, but if you're unable to get the Duet to show up, it may be helpful to disconnect everything else and remove the SD card. Then follow the firmware reset procedure from the start.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  1 Reply Last reply Reply Quote 0
                  • undefined
                    dc42 administrators @thomasvanderwal
                    last edited by 12 Feb 2025, 18:44

                    @thomasvanderwal you can leave the stepper motors connected, but if you have a PanelDue connected then put it on the Setup page, then press the Reset button on the Duet.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    undefined 1 Reply Last reply 13 Feb 2025, 11:56 Reply Quote 0
                    • undefined
                      thomasvanderwal @dc42
                      last edited by 13 Feb 2025, 11:56

                      @dc42 Yes I installed Duet2CombinedFirmware.bin by Bossa. But I think I have to install more files to see gcode etc. How can I manage that printer sees my sd card? I have to have Duet web control? The gcode must be placed in /gcode/ folder on sd.

                      The commando M997 S0 and S1 is now not working.

                      undefined 1 Reply Last reply 13 Feb 2025, 13:40 Reply Quote 0
                      • undefined
                        droftarts administrators @thomasvanderwal
                        last edited by 13 Feb 2025, 13:40

                        @thomasvanderwal So you were able to get your PC to see it, and flash the firmware? But now it is not connecting to the network? It's possible it is not seeing the SD card. If you are connected via USB using YAT, can you send commands? Check if it is seeing the SD card by sending M39.

                        You shouldn't need to update the firmware using M997 S0, but what message do you get when you send that? If possible, send M122 and post the response (copy and paste the text into your reply).

                        Ian

                        Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                        undefined 1 Reply Last reply 13 Feb 2025, 14:23 Reply Quote 0
                        • undefined
                          thomasvanderwal @droftarts
                          last edited by 13 Feb 2025, 14:23

                          @droftarts Network is working (I can ping it) . I also can send commands from Duet console and also from pronterface. M39 gives : Error : No SD card mounted in slot 0.
                          So I mounted the card with M21. : SD card in slot 0: capacity........
                          I had to put all the .bin files in folder /sys. Otherwise I had an error that they where missing.
                          Now the firmware is installed. With M122: version 3.0 running.

                          Next challenges :

                          1. In webbrowser (ip address) the web control opens but it can't connect . It gives an error message beneath : incompatible firmware.
                          2. On the PanelDue->In screen control the button sd card gives error : error 2 accessing sd card
                          3. Homing failed
                          undefined undefined 2 Replies Last reply 13 Feb 2025, 14:43 Reply Quote 0
                          • undefined
                            thomasvanderwal @thomasvanderwal
                            last edited by 13 Feb 2025, 14:43

                            @thomasvanderwal said in Duet 2 v1.02 not responding:

                            @droftarts Network is working (I can ping it) . I also can send commands from Duet console and also from pronterface. M39 gives : Error : No SD card mounted in slot 0.
                            So I mounted the card with M21. : SD card in slot 0: capacity........
                            I had to put all the .bin files in folder /sys. Otherwise I had an error that they where missing.
                            Now the firmware is installed. With M122: version 3.0 running.

                            Next challenges :

                            1. On the PanelDue->In screen control the button sd card gives error : error 2 accessing sd card
                            2. Homing failed
                            1 Reply Last reply Reply Quote 0
                            • undefined
                              droftarts administrators @thomasvanderwal
                              last edited by 13 Feb 2025, 14:53

                              @thomasvanderwal Which set of files did you flash to the Duet? RRF v3.0 is very old. You're probably using a newer version of DWC in the /www folder.

                              I suggest you

                              • go to the latest release version of RRF here: https://github.com/Duet3D/RepRapFirmware/releases/latest
                              • Download "Duet2and3Firmware-3.5.4.zip" and "DuetWebControl-SD.zip"
                              • Unzip the first file, and copy " Duet2CombinedFirmware.bin ", "Duet2_SDiap32_WiFiEth.bin" and " DuetWiFiServer.bin " to the /sys folder on the SD card, AND the /firmware folder. Overwrite the files already there.
                              • Connect to the Duet with YAT via USB, send M997 to update the firmware

                              Once it restarts, check if you can connect via DWC. If you can, upload the "Duet2and3Firmware-3.5.4.zip" to the Duet again. It will ask you if you want to do the firmware updates, press cancel.

                              If you can't connect (still wrong DWC version):

                              • unzip "DuetWebControl-SD.zip"
                              • copy contents to a new /www folder on the SD card
                              • replace SD card in Duet and restart

                              Then RRF and DWC should be the same version. I don't know what version you were running before, so your config.g may need changing. Sort this out first!

                              Ian

                              Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                              1 Reply Last reply Reply Quote 0
                              • undefined
                                thomasvanderwal
                                last edited by 13 Feb 2025, 16:00

                                Web control is working!
                                Now the last 2 challenges :

                                1. On the PanelDue->In screen control the button sd card gives error : error 2 accessing sd card
                                2. Homing failed. With motor phase A may be disconnected reported by driver(s) 1

                                number 2: I may find in this forum?

                                undefined 1 Reply Last reply 13 Feb 2025, 16:54 Reply Quote 0
                                • undefined
                                  droftarts administrators @thomasvanderwal
                                  last edited by 13 Feb 2025, 16:54

                                  @thomasvanderwal Have you put an SD card in the PanelDue slot? How is the PanelDue connected to the Duet? To be able to use the SD socket on the PanelDue, it needs to be connected with the ribbon cable. See https://docs.duet3d.com/en/User_manual/Connecting_hardware/Display_PanelDue

                                  Also, update the PanelDue firmware to the latest: https://github.com/Duet3D/PanelDueFirmware/releases/latest
                                  For instructions, see https://docs.duet3d.com/en/User_manual/RepRapFirmware/Updating_PanelDue

                                  For the homing error, you're going to need to tell us more about your machine. Send M122 and post the full response. Post your config.g and homeall.g. Post a picture of your printer, and the wiring. Most likely the wiring is not connected, so check the motor wires for driver 1, which is most likely to be the Y axis.

                                  Ian

                                  Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                                  undefined 4 Replies Last reply 14 Feb 2025, 07:36 Reply Quote 0
                                  • undefined
                                    thomasvanderwal @droftarts
                                    last edited by 14 Feb 2025, 07:36

                                    @droftarts Sd card reading works!
                                    motor phase problem solved. Wiring was wrong.
                                    But homing is not going well.
                                    M122
                                    === Diagnostics ===
                                    RepRapFirmware for Duet 2 WiFi/Ethernet version 3.0 running on Duet Ethernet 1.02 or later
                                    Board ID: 08DDM-9FAM2-LW4SD-6JKDL-3SJ6N-KJZBY
                                    Used output buffers: 3 of 24 (6 max)
                                    === RTOS ===
                                    Static ram: 30516
                                    Dynamic ram: 91292 of which 0 recycled
                                    Exception stack ram used: 248
                                    Never used ram: 9016
                                    Tasks: NETWORK(ready,1040) HEAT(blocked,1240) MAIN(running,3740) IDLE(ready,156)
                                    Owned mutexes:
                                    === Platform ===
                                    Last reset 00:03:54 ago, cause: software
                                    Last software reset time unknown, reason: User, spinning module GCodes, available RAM 8748 bytes (slot 3)
                                    Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                                    Error status: 0
                                    Free file entries: 10
                                    SD card 0 detected, interface speed: 20.0MBytes/sec
                                    SD card longest block write time: 0.0ms, max retries 0
                                    MCU temperature: min 46.8, current 48.0, max 48.5
                                    Supply voltage: min 24.6, current 24.8, max 24.9, under voltage events: 0, over voltage events: 0, power good: yes
                                    Driver 0: standstill, SG min/max not available
                                    Driver 1: standstill, SG min/max not available
                                    Driver 2: standstill, SG min/max not available
                                    Driver 3: standstill, SG min/max not available
                                    Driver 4: standstill, SG min/max not available
                                    Date/time: 1970-01-01 00:00:00
                                    Cache data hit count 422922851
                                    Slowest loop: 3.14ms; fastest: 0.09ms
                                    I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                    === Move ===
                                    Hiccups: 0(0), FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
                                    Bed compensation in use: none, comp offset 0.000
                                    === MainDDARing ===
                                    Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                                    === AuxDDARing ===
                                    Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                                    === Heat ===
                                    Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                    === GCodes ===
                                    Segments left: 0
                                    Stack records: 1 allocated, 0 in use
                                    Movement lock held by null
                                    http is idle in state(s) 0
                                    telnet is idle in state(s) 0
                                    file is idle in state(s) 0
                                    serial is idle in state(s) 0
                                    aux is idle in state(s) 0
                                    daemon is idle in state(s) 0
                                    queue is idle in state(s) 0
                                    autopause is idle in state(s) 0
                                    Code queue is empty.
                                    === Network ===
                                    Slowest loop: 5.60ms; fastest: 0.02ms
                                    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
                                    HTTP sessions: 1 of 8
                                    Interface state 5, link 100Mbps full duplex

                                    undefined 1 Reply Last reply 14 Feb 2025, 18:37 Reply Quote 0
                                    • undefined
                                      thomasvanderwal @droftarts
                                      last edited by 14 Feb 2025, 07:38

                                      @droftarts ; homeall.g
                                      ; called to home all axes
                                      ;
                                      ; generated by RepRapFirmware Configuration Tool v3.4.1 on Tue Feb 11 2025 11:12:26 GMT+0100 (Midden-Europese standaardtijd)
                                      G91 ; relative positioning
                                      G1 H2 Z5 F6000 ; lift Z relative to current position
                                      G1 H1 X-235 Y-215 F1800 ; move quickly to X and Y axis endstops and stop there (first pass)
                                      G1 H2 X5 Y5 F6000 ; go back a few mm
                                      G1 H1 X-235 Y-215 F360 ; move slowly to X and Y axis endstops once more (second pass)
                                      G90 ; absolute positioning
                                      G1 X15 Y15 F6000 ; go to first bed probe point and home Z
                                      G30 ; home Z by probing the bed

                                      ; Uncomment the following lines to lift Z after probing
                                      ;G91 ; relative positioning
                                      ;G1 Z5 F100 ; lift Z relative to current position
                                      ;G90 ; absolute positioning

                                      ; Configuration file for Duet WiFi (firmware version 3.3)
                                      ; executed by the firmware on start-up
                                      ;
                                      ; generated by RepRapFirmware Configuration Tool v3.4.1 on Tue Feb 11 2025 11:12:26 GMT+0100 (Midden-Europese standaardtijd)

                                      ; General preferences
                                      G90 ; send absolute coordinates...
                                      M83 ; ...but relative extruder moves
                                      M550 P"My Printer" ; set printer name

                                      ; Network
                                      M552 S1 ; enable network
                                      M553 P192.168.0.102
                                      M554 P192.168.0.1
                                      M553 P255.255.255.0
                                      M586 P0 S1 ; enable HTTP
                                      M586 P1 S0 ; disable FTP
                                      M586 P2 S0 ; disable Telnet

                                      ; Drives
                                      M569 P0 S1 ; physical drive 0 goes forwards
                                      M569 P1 S1 ; physical drive 1 goes forwards
                                      M569 P2 S1 ; physical drive 2 goes forwards
                                      M569 P3 S1 ; physical drive 3 goes forwards
                                      M584 X0 Y1 Z2 E3 ; set drive mapping
                                      M350 X16 Y16 Z16 E16 I1 ; configure microstepping with interpolation
                                      M92 X80.00 Y80.00 Z400.00 E420.00 ; set steps per mm
                                      M566 X900.00 Y900.00 Z60.00 E120.00 ; set maximum instantaneous speed changes (mm/min)
                                      M203 X6000.00 Y6000.00 Z180.00 E1200.00 ; set maximum speeds (mm/min)
                                      M201 X500.00 Y500.00 Z20.00 E250.00 ; set accelerations (mm/s^2)
                                      M906 X800 Y800 Z800 E800 I30 ; set motor currents (mA) and motor idle factor in per cent
                                      M84 S30 ; Set idle timeout

                                      1 Reply Last reply Reply Quote 0
                                      • undefined
                                        thomasvanderwal @droftarts
                                        last edited by 14 Feb 2025, 08:17

                                        @droftarts ; Axis Limits
                                        M208 X0 Y0 Z0 S1 ; set axis minima
                                        M208 X230 Y210 Z200 S0 ; set axis maxima

                                        ; Endstops
                                        M574 X1 S1 P"xstop" ; configure switch-type (e.g. microswitch) endstop for low end on X via pin xstop
                                        M574 Y1 S1 P"ystop" ; configure switch-type (e.g. microswitch) endstop for low end on Y via pin ystop
                                        M574 Z1 S2 ; configure Z-probe endstop for low end on Z

                                        1 Reply Last reply Reply Quote 0
                                        • undefined
                                          thomasvanderwal @droftarts
                                          last edited by thomasvanderwal 14 Feb 2025, 09:06

                                          @droftarts Tractus 3d T650P is my printer

                                          A part of the config.g couldn't be copied (2 reputations or something error)

                                          undefined 1 Reply Last reply 14 Feb 2025, 10:03 Reply Quote 0
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