Cant get my nozzle close to bed at all when trying to print

[T3P3Tony]

@puppet172 said in Cant get my nozzle close to bed at all when trying to print:

Its hard to tell though because the easiest way to tell it to see if i can connect to the DWC but since that then turns off the Wifi part i cant tell but its not doing the on off part as far as i can see because it stays connected to the printer

The M587 only needs to be issued one - to add the SSID. the SSID (and password) is then stored on the Duet until you ask the Duet to forget it.

Comment out M587 then try the SD card back in the Duet and see if it will boot without resetting.

Normally M587 would not cause the Duet to reset but if that is the line that is causing the reset then thats the place to start.

[Puppet172]

@t3p3tony @dc42 @Phaedrux
even if i have that commented out it is still reseting and i changed the text setting to the ones above and i got this

=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01beta1(RTOS) running on Duet WiFi 1.02 or later + DueX5
Board ID: 08DDM-9FAM2-LW4S4-6J9D8-3SD6J-T3S7X
Used output buffers: 1 of 20 (12 max)
=== RTOS ===
Static ram: 28452
Dynamic ram: 95912 of which 0 recycled
Exception stack ram used: 256
Never used ram: 6452
Tasks: NETWORK(ready,1372) HEAT(blocked,1256) MAIN(running,3644)
Mutexes: FilamentSensors(null) DHT(null) WiFi(null) TelnetGCodeReply(null) HttpGCodeReply(null) Telnet(null) HTTP(null) SD1(null) SD0(null) DirSearch(null) FileSystem(null) Aux(null) USB(null) MessageBox(null) ToolList(null) SPI(null) Malloc(null) NetworkGCodeInput(null) NetworkGCodeInput(null) FileInfoParser(null)
=== Platform ===
Last reset 00:00:48 ago, cause: reset button or watchdog
Last software reset details not available
Error status: 0
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest block write time: 0.0ms
MCU temperature: min 136.1, current 136.8, max 138.1
Supply voltage: min 0.2, current 0.2, max 0.3, under voltage events: 0, over voltage events: 0
Driver 0: ok, SG min/max not available
Driver 1: ok, SG min/max not available
Driver 2: ok, SG min/max not available
Driver 3: ok, SG min/max not available
Driver 4: ok, SG min/max not available
Driver 5: ok, SG min/max not available
Driver 6: ok, SG min/max not available
Driver 7: ok, SG min/max not available
Driver 8: ok, SG min/max not available
Driver 9: ok, SG min/max not available
Expansion motor(s) stall indication: yes
Date/time: 1970-01-01 00:00:00
Slowest loop: 172.25ms; fastest: 0.07ms
=== Move ===
Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
Scheduled moves: 0, completed moves: 0
Bed compensation in use: mesh
Bed probe heights: 0.000 0.000 0.000 0.000 0.000
=== Heat ===
Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1
=== GCodes ===
Segments left: 0
Stack records: 1 allocated, 0 in use
Movement lock held by null
http is idle in state(s) 0
telnet is idle in state(s) 0
file is idle in state(s) 0
serial is ready with "M122" in state(s) 0
aux is idle in state(s) 0
daemon is idle in state(s) 0
queue is idle in state(s) 0
autopause is idle in state(s) 0
Code queue is empty.
=== Network ===
Slowest loop: 0.00ms; fastest: 4581298.50ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
HTTP sessions: 0 of 8

• WiFi -
  Network state is running
  WiFi module is connected to access point
  Failed messages: pending 0, notready 0, noresp 0
  WiFi firmware version 1.21
  WiFi MAC address 60:01:94:73:5a:d2
  WiFi Vcc 2.67, reset reason Turned on by main processor
  WiFi flash size 4194304, free heap 17184
  WiFi IP address 192.168.1.10
  WiFi signal strength -55dBm, reconnections 0, sleep mode modem
  Socket states: 0 0 0 0 0 0 0 0
  === Expansion ===
  DueX I2C errors 0
  ok

[Puppet172]

@T3P3Tony @dc42 @Phaedrux
This is also with The M587 Commented out

[dc42]

I think the problem is that you are supplying USB power only, and when the WiFi module tries to connect, your USB power source is cutting out because of the increased current demand.

[Puppet172]

@dc42
It happens when i have my 12v power on too i can send it with the power supply on.
=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 2.01beta1(RTOS) running on Duet WiFi 1.02 or later + DueX5
Board ID: 08DDM-9FAM2-LW4S4-6J9D8-3SD6J-T3S7X
Used output buffers: 1 of 20 (1 max)
=== RTOS ===
Static ram: 28452
Dynamic ram: 95912 of which 0 recycled
Exception stack ram used: 300
Never used ram: 6408
Tasks: NETWORK(ready,1408) HEAT(blocked,1256) MAIN(running,3628)
Mutexes: FilamentSensors(null) DHT(null) WiFi(null) TelnetGCodeReply(null) HttpGCodeReply(null) Telnet(null) HTTP(null) SD1(null) SD0(null) DirSearch(null) FileSystem(null) Aux(null) USB(null) MessageBox(null) ToolList(null) SPI(null) Malloc(null) NetworkGCodeInput(null) NetworkGCodeInput(null) FileInfoParser(null)
=== Platform ===
Last reset 00:00:37 ago, cause: power up
Last software reset details not available
Error status: 0
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest block write time: 0.0ms
MCU temperature: min 44.6, current 67.1, max 67.1
Supply voltage: min 12.3, current 12.4, max 12.5, under voltage events: 0, over voltage events: 0
Driver 0: standstill, SG min/max not available
Driver 1: standstill, SG min/max not available
Driver 2: standstill, SG min/max not available
Driver 3: standstill, SG min/max not available
Driver 4: standstill, SG min/max not available
Driver 5: standstill, SG min/max not available
Driver 6: standstill, SG min/max not available
Driver 7: standstill, SG min/max not available
Driver 8: standstill, SG min/max not available
Driver 9: standstill, SG min/max not available
Expansion motor(s) stall indication: no
Date/time: 1970-01-01 00:00:00
Slowest loop: 1.09ms; fastest: 0.07ms
=== Move ===
Hiccups: 0, StepErrors: 0, LaErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
Scheduled moves: 0, completed moves: 0
Bed compensation in use: mesh
Bed probe heights: 0.000 0.000 0.000 0.000 0.000
=== Heat ===
Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1
=== GCodes ===
Segments left: 0
Stack records: 1 allocated, 0 in use
Movement lock held by null
http is idle in state(s) 0
telnet is idle in state(s) 0
file is idle in state(s) 0
serial is ready with "M122" in state(s) 0
aux is idle in state(s) 0
daemon is idle in state(s) 0
queue is idle in state(s) 0
autopause is idle in state(s) 0
Code queue is empty.
=== Network ===
Slowest loop: 14.21ms; fastest: 0.01ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
HTTP sessions: 0 of 8

• WiFi -
  Network state is running
  WiFi module is connected to access point
  Failed messages: pending 0, notready 0, noresp 0
  WiFi firmware version 1.21
  WiFi MAC address 60:01:94:73:5a:d2
  WiFi Vcc 3.17, reset reason Turned on by main processor
  WiFi flash size 4194304, free heap 17184
  WiFi IP address 192.168.1.10
  WiFi signal strength -62dBm, reconnections 0, sleep mode modem
  Socket states: 0 0 0 0 0 0 0 0
  === Expansion ===
  DueX I2C errors 0

[T3P3Tony]

@puppet172 said in Cant get my nozzle close to bed at all when trying to print:

MCU temperature: min 136.1, current 136.8, max 138.1

This is worrying. can you confirm you have nothing plugged into the Duet other than the USB/12V power. That temperature, if it continued to rise, would cause the MCU thermal protection to kick in.

[dc42]

@puppet172, is the main processor chip really getting hot?

[Puppet172]

@dc42
The wifi chip is definitly hot. the main chip on the board is warm but its not hot like the Wifi Chip

[dc42]

Is the 3.3V regulator chip U2 also getting hot?

[Puppet172]

@dc42
Where is that located?

[Puppet172]

@T3P3Tony
I have motors and ends stops and a hotend and just some regular 3d printing stuff but thats the only stuff plugged into the board.

[T3P3Tony]

@puppet172 said in Cant get my nozzle close to bed at all when trying to print:

@dc42
Where is that located?

Its this one:

@puppet172 said in Cant get my nozzle close to bed at all when trying to print:

I have motors and ends stops and a hotend and just some regular 3d printing stuff but thats the only stuff plugged into the board.

Can you try with nothing plugged in other than USB.

[Puppet172]

@t3p3tony
Yes just give me a couple min to unplug everything and im going to check if it gets hot one everything is unplugged

[Puppet172]

@T3P3Tony @dc42
When nothing is plugged into the board but the USB it does not get hot but when the 12v is applied it does get hot

[dc42]

If you comment out the M552 command in config.g so that the WiFi module stays disabled, does everything remain cool and does YAT remain connected? If so then perhaps just the WiFi module is faulty.

[Puppet172]

@dc42
the wifi module gets warm even when commented out but it still disconnects it seems when ever i send a command and then after a while of sittin there it will time out on its own and just disconnect

[T3P3Tony]

@puppet172 thanks for the report. can you monitor the MCU temperature (repeated M122 calls over YAT). with just USB plugged in.

[Puppet172]

@t3p3tony @dc42

Not Reliably because i get get the command output to pop up every once in a while but its kinda dependant on luck and perfect timing it seems because as i send the command it kinda disconnects then recconects
@T3P3Tony

[Puppet172]

@dc42 @T3P3Tony

Hi, so as it looks now the board still does the same thing and i have been able to get and different outcomes
So am i gonna need to get new boards?
Since i bought it on the 21 of February this year would it be covered under warranty?
Thanks

[T3P3Tony]

@puppet172 yes, please contact who you bought the board from and reference this thread.