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    AJAX timeout error during a print

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    • dc42undefined
      dc42 administrators
      last edited by

      Can both of you confirm that the error reason given is always timeout, and that you are running DWC 1.12?

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • DjDemonDundefined
        DjDemonD
        last edited by

        Firmware Version: 1.15c (2016-09-05)
        WiFi Server Version: 1.02
        Web Interface Version: 1.12

        Communication Error

        An AJAX error has been reported, so the current session has been terminated.

        Please check if your printer is still on and try to connect again.

        Error reason: timeout

        Simon. Precision Piezo Z-Probe Technology
        www.precisionpiezo.co.uk
        PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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        • appjawsundefined
          appjaws
          last edited by

          Yes the reason is always timeout and I am using DWC1.12

          appjaws - Core XYUV Duet Ethernet Duex5
          firmware 3.5.0-rc.4 Web Interface 3.5.0-rc.4
          Ormerod 1-converted to laser engraver, Duet wifi
          OpenSCAD version 2024.03.18
          Simplify3D 5.1.2

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          • DjDemonDundefined
            DjDemonD
            last edited by

            I have only used Chrome for windows 10 so far. I will try other browsers as I read in another thread it might be the browser ending the session.

            Simon. Precision Piezo Z-Probe Technology
            www.precisionpiezo.co.uk
            PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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            • dc42undefined
              dc42 administrators
              last edited by

              I suspect it's caused by an unreliable WiFi connection, for example due to temporary interference. I've asked chrishamm if he can change DWC to do a configurable number of retries instead of just one.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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              • W3DRKundefined
                W3DRK
                last edited by

                For what it's worth I have yet to experience this with my Duet WiFi. I use both Chrome and Firefox on Linux…no issues at all.

                On the other hand, with my Duet 0.6-which is obviously wired- I receive the AJAX timeout error like clockwork. It's not running the latest firmware though and I can't recall off hand what version it is...maybe 1.12 I believe...

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                • appjawsundefined
                  appjaws
                  last edited by

                  @dc42:

                  I suspect it's caused by an unreliable WiFi connection, for example due to temporary interference. I've asked chrishamm if he can change DWC to do a configurable number of retries instead of just one.

                  I have a pre-production duet wifi board.
                  Nothing else is on my network wirelessly so any hints as to what could be causing interference?

                  appjaws - Core XYUV Duet Ethernet Duex5
                  firmware 3.5.0-rc.4 Web Interface 3.5.0-rc.4
                  Ormerod 1-converted to laser engraver, Duet wifi
                  OpenSCAD version 2024.03.18
                  Simplify3D 5.1.2

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                  • appjawsundefined
                    appjaws
                    last edited by

                    @dc42:

                    I suspect it's caused by an unreliable WiFi connection, for example due to temporary interference. I've asked chrishamm if he can change DWC to do a configurable number of retries instead of just one.

                    I have a pre-production duet wifi board.
                    Nothing else is on my network wirelessly so any hints as to what could be causing interference?

                    appjaws - Core XYUV Duet Ethernet Duex5
                    firmware 3.5.0-rc.4 Web Interface 3.5.0-rc.4
                    Ormerod 1-converted to laser engraver, Duet wifi
                    OpenSCAD version 2024.03.18
                    Simplify3D 5.1.2

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                    • W3DRKundefined
                      W3DRK
                      last edited by

                      I think the ESP8266 is limited to 2.4GHz which can get really crowded these days. It may be nothing particular to your network but rather any number of wireless devices in your vicinity that share the same RF spectrum.

                      Most wireless routers or access points give you ability to manually choose a particular "channel" to use, you may want to try arbitrarily changing that to a few different ones and see if that makes a difference.

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                      • appjawsundefined
                        appjaws
                        last edited by

                        @W3DRK I'll look into that, thanks for the info

                        appjaws - Core XYUV Duet Ethernet Duex5
                        firmware 3.5.0-rc.4 Web Interface 3.5.0-rc.4
                        Ormerod 1-converted to laser engraver, Duet wifi
                        OpenSCAD version 2024.03.18
                        Simplify3D 5.1.2

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                        • T3P3Tonyundefined
                          T3P3Tony administrators
                          last edited by

                          I am on my phone right now so can't check but I thought the latest version of DWC has the ability to set the number of AJAX timeout retries…

                          www.duet3d.com

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                          • appjawsundefined
                            appjaws
                            last edited by

                            Yes you are right, I've just set it to 3 so I will see how that performs.

                            appjaws - Core XYUV Duet Ethernet Duex5
                            firmware 3.5.0-rc.4 Web Interface 3.5.0-rc.4
                            Ormerod 1-converted to laser engraver, Duet wifi
                            OpenSCAD version 2024.03.18
                            Simplify3D 5.1.2

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                            • botundefined
                              bot
                              last edited by

                              In regards to the WIFI channel selection, there are free programs available that detect and list all SSIDs in range, their strength, and the channel they are broadcasting on. This is really useful information for selecting a channel to use for your own SSID.

                              Microwave ovens can disturb wifi signals at 2.4Ghz. As can wireless landline telephones.

                              *not actually a robot

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                              • DjDemonDundefined
                                DjDemonD
                                last edited by

                                I'll try independently testing the increase retries for dwc (how do I set this?) and installing a WiFi access point in the room near to the printer.

                                Simon. Precision Piezo Z-Probe Technology
                                www.precisionpiezo.co.uk
                                PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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                                • DjDemonDundefined
                                  DjDemonD
                                  last edited by

                                  Definitely fewer disconnects with a router in the room with the printer in it, on a clear channel and fairly close by.

                                  Simon. Precision Piezo Z-Probe Technology
                                  www.precisionpiezo.co.uk
                                  PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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                                  • DjDemonDundefined
                                    DjDemonD
                                    last edited by

                                    Switched to Chrome Canary and had even fewer but still maybe 2 today in about 3-4 hours. This is not really a problem. Still unsure why these are happening though.

                                    Simon. Precision Piezo Z-Probe Technology
                                    www.precisionpiezo.co.uk
                                    PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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                                    • Russ Griesundefined
                                      Russ Gries
                                      last edited by

                                      also for me i get a lot of timeouts.

                                      it dose seem to be when its trying to do something, like download a file or during printing.

                                      some times when i go to the G code tab it starts lagging and will not display stuff, or just time out.

                                      I think part of this is the connection for me ( but I'm not sure of that yet) , but i though i would post for more feed back!

                                      ~Russ

                                      One Day At A Time…
                                      My Main Research Page:
                                      http://rwgresearch.com/open-projects/3d-printing-research/

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        FWIW the WiFi received signal strength is reported to the USB port when you enable WiFi. This might help diagnose connection issues. I'll make it easier to retrieve this information in a future firmware release.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • DjDemonDundefined
                                          DjDemonD
                                          last edited by

                                          I improved mine a lot but I've got a router 4 feet away from it. I imagine the environment immediately near to a 3d printer is not the best in terms of EMI.

                                          Is it possible to have an external wifi antenna, in a future revision? Or the port for one if its needed?

                                          Simon. Precision Piezo Z-Probe Technology
                                          www.precisionpiezo.co.uk
                                          PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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                                          • dc42undefined
                                            dc42 administrators
                                            last edited by

                                            We'd love to use an external antenna, and we produced a few pre-production boards with them. There are two issues that prevent us from making it standard:

                                            1. The ESP8266 versions supporting external antenna are not FCC certified. I have read that it is impossible to get a wifi module with external antenna certified, you have to get the entire piece of equipment certified instead.

                                            2. The version of the ESP8266 with external antenna is the ESP-08, but that has only 512kbytes or 1Mbyte flash memory, compared to the 4Mbyte flash on the ESP12F that we use. Currently we could manage with 1Mbyte, but it would limit the possibilities for firmware expansion. For the prototypes we changed the flash chip on the ESP-08, but this is not practical to do in production.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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