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    AJAX timeout error during a print

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    Tuning and tweaking
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    • DjDemonDundefined
      DjDemonD
      last edited by

      Definitely fewer disconnects with a router in the room with the printer in it, on a clear channel and fairly close by.

      Simon. Precision Piezo Z-Probe Technology
      www.precisionpiezo.co.uk
      PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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      • DjDemonDundefined
        DjDemonD
        last edited by

        Switched to Chrome Canary and had even fewer but still maybe 2 today in about 3-4 hours. This is not really a problem. Still unsure why these are happening though.

        Simon. Precision Piezo Z-Probe Technology
        www.precisionpiezo.co.uk
        PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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        • Russ Griesundefined
          Russ Gries
          last edited by

          also for me i get a lot of timeouts.

          it dose seem to be when its trying to do something, like download a file or during printing.

          some times when i go to the G code tab it starts lagging and will not display stuff, or just time out.

          I think part of this is the connection for me ( but I'm not sure of that yet) , but i though i would post for more feed back!

          ~Russ

          One Day At A Time…
          My Main Research Page:
          http://rwgresearch.com/open-projects/3d-printing-research/

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          • dc42undefined
            dc42 administrators
            last edited by

            FWIW the WiFi received signal strength is reported to the USB port when you enable WiFi. This might help diagnose connection issues. I'll make it easier to retrieve this information in a future firmware release.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • DjDemonDundefined
              DjDemonD
              last edited by

              I improved mine a lot but I've got a router 4 feet away from it. I imagine the environment immediately near to a 3d printer is not the best in terms of EMI.

              Is it possible to have an external wifi antenna, in a future revision? Or the port for one if its needed?

              Simon. Precision Piezo Z-Probe Technology
              www.precisionpiezo.co.uk
              PT1000 cartridge sensors NOW IN, just attach to your Duet board directly!

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              • dc42undefined
                dc42 administrators
                last edited by

                We'd love to use an external antenna, and we produced a few pre-production boards with them. There are two issues that prevent us from making it standard:

                1. The ESP8266 versions supporting external antenna are not FCC certified. I have read that it is impossible to get a wifi module with external antenna certified, you have to get the entire piece of equipment certified instead.

                2. The version of the ESP8266 with external antenna is the ESP-08, but that has only 512kbytes or 1Mbyte flash memory, compared to the 4Mbyte flash on the ESP12F that we use. Currently we could manage with 1Mbyte, but it would limit the possibilities for firmware expansion. For the prototypes we changed the flash chip on the ESP-08, but this is not practical to do in production.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • T3P3Tonyundefined
                  T3P3Tony administrators
                  last edited by

                  We might be able to supply a boards with no esp mounted from the next production run… If you then choose to mount an esp7 or 8 then that's fine. Changing the flash chip is fiddly but doable if you have a rework station.

                  www.duet3d.com

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                  • W3DRKundefined
                    W3DRK
                    last edited by

                    I think it would be neat if the ESP's could be setup to run the web interface in a manor similar to OctoPrint so it could be used on various other controllers over a serial connection…

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      @W3DRK:

                      I think it would be neat if the ESP's could be setup to run the web interface in a manor similar to OctoPrint so it could be used on various other controllers over a serial connection…

                      It's already been done and there is a thread on the reprap.org forums about how to do it. But the file upload speed to SD card is very slow. I put a lot of effort into the Duet WiFi design and firmware into getting a good file upload speed, because I know that it matters to users.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • roboduetundefined
                        roboduet
                        last edited by

                        Nightmare. Wireshark shows me a lot of retransmissions. Duet WiFi beta board is in about 1 meter from Mikrotik router. Mikrotik shows from -27 to -31 dBm signal strength, everything else with WiFi (TV, two phones, tablet, notebook) is working very good without any troubles.

                        Firmware Name: RepRapFirmware for Duet WiFi
                        Firmware Version: 1.15e (2016-10-02)
                        WiFi Server Version: 1.02
                        Web Interface Version: 1.12

                        10 ajax retries in settings.

                        https://postimg.org/image/i9shy26hf/

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                        • botundefined
                          bot
                          last edited by

                          Are you using that computer for anything? In my experience, albeit on a Duet 0.8.5, the web interface can disconnect/ajax error out if the computer it is running on has its cores maxed out (like when rendering, for example). Is anything like this possibly the case?

                          *not actually a robot

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                          • roboduetundefined
                            roboduet
                            last edited by

                            @bot - no, computer's CPU isn't overloaded. I'm using Intel Core 2 Quad Q6660 @2.4 GHz, Win10, FF 49.

                            I had never seen before so many AJAX timeouts, connection was stable and connection speed was acceptable. Nothing changed at hardware side (router and printer stay in the same positions, no wiring changed, no new metal things lay near and so on).

                            I think (but I'm not sure) that this is due to interference in the WiFi radio link multiplied to handling of TCP retransmits and other TCP-specific things on the ESP8266 side.

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                            • botundefined
                              bot
                              last edited by

                              Are you doing ANYTHING with the computer, though? The computer has the ability to cause the ajax errors, not just the duet or the router.

                              Also, a Q6660 is nearly ten years old. How much ram do you have in that PC?

                              *not actually a robot

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                              • roboduetundefined
                                roboduet
                                last edited by

                                @bot - no, nothing else CPU-hungry is running both in background and foreground. 8 GB RAM is installed and quad-core Q6600 is still fast enough to show DWC page in Firefox.

                                It seems that this timeouts appear during the day, not at night. Now (00:38 here) DWC running for about ~20 minutes without any issues.

                                I'm C++ programmer with 20+ years of experience, also with 18+ years of knowledge of network programming, TCP sockets, HTTP protocol and so on. I can post raw HTTP request using telnet with hidden eyes 🙂 I'm able to distinguish browser timeouts caused by high CPU load and other errors. I'm quite comfortable in Wireshark and I saw TCP retransmits and other errors in logged traffic.

                                I suspect that this AJAX timeouts for me caused by high WiFi network load in my area AND incorrect handling of lost TCP packets and other TCP transmit errors in sockets library from ESP8266 side. But I have to thoroughly understand the problem before I'll be something to argue.

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                                • roboduetundefined
                                  roboduet
                                  last edited by

                                  It seems to me that "Maximum number of AJAX retries:" isn't working as expected for me (retry ajax requests N times on any failure) or I'm not using this right way.

                                  I don't know why this happens but in 50%/50% issues after receiving empty response DWC shows AJAX error or just doing nothing and after this stops any further attempts to connect.

                                  Sometimes answer from ESP8266 is really empty (ESP8266 just closes connection after receiving GET request body), sometimes ESP8266 sends correct answer but this answer appears as empty in Firefox browser. Both types of errors causes stop of any further attempts to connect.

                                  I've never seen repeated attempts to make the request in spite of the this setting.

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    I think the retry count may only apply to the case where no response is received during the timeout period. I'll alert chrishamm to this thread.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • chrishammundefined
                                      chrishamm administrators
                                      last edited by

                                      Can you confirm that the same AJAX request isn't sent multiple times before an error is reported? You can use the developer tools in your browser (press F12) and go to Network/Traffic to see all the HTTP requests being sent.

                                      Also be aware that the timeout for each request becomes smaller if you increase the number of AJAX retries. AFAIR the Duet WiFi has an HTTP session timeout of 20 seconds, so if you have configured 9 AJAX retries, the web interface will reduce the timeout of each request to 20/(n+1) = 2 seconds.

                                      Duet software engineer

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                                      • roboduetundefined
                                        roboduet
                                        last edited by

                                        @chrishamm thank you for your response.

                                        Yes, I can confirm that AJAX request isn't sent multiple times (10 AJAX retries in settings) if received response is empty (i.e. without HTTP headers and body).

                                        As I said before, after unsuccessful AJAX request DWC requests (purposes are unknown for me) the main (index) html page (GET / HTTP/1.1) and stops any further requests after this.

                                        Call stack (provided by developer tools) for successful requests:

                                        [[language]]
                                        .send
                                        .ajax
                                        updateStatus
                                        
                                        

                                        Call stack for index page request:

                                        [[language]]
                                        .send
                                        .ajax
                                         <anonymous>bv.event.dispatch
                                        bv.event.add/r.handle
                                        .trigger
                                        H
                                        .ajax/d.abort
                                        .ajax/P<</anonymous> 
                                        

                                        Request time for last unsuccessful AJAX request was 36 milliseconds so I don't think that this is timeout.

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                                        • roboduetundefined
                                          roboduet
                                          last edited by

                                          Is there a chance that this will be fixed? Seems like I'm the only who experiencing this?

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                                          • chrishammundefined
                                            chrishamm administrators
                                            last edited by

                                            @roboduet, I'll look into it but I need some more information. When you start using DWC, could you record a Wireshark dump so I can get an idea what the communication between your Duet and your PC looks like? And when DWC has stopped updating, could you try to reconnect and send me the output of M122?

                                            I figure the whole story is caused by some bad packets at the end of certain transmissions, but I'd like to investigate this once more.

                                            Duet software engineer

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