Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Duet Wifi upgrade to 1.19 failed and I cannot access my printer.

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    5
    54
    4.7k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      See fallback procedure #1

      https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

      Z-Bot CoreXY Build | Thingiverse Profile

      Condensedcloudundefined 1 Reply Last reply Reply Quote 0
      • Condensedcloudundefined
        Condensedcloud @Phaedrux
        last edited by

        @phaedrux said in Duet Wifi upgrade to 1.19 failed and I cannot access my printer.:

        https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware

        thank you for the response but now I am receiving this error:

        M997 S0
        SENDING:M997 S0
        [ERROR] Can't read from printer (disconnected?) (OS Error 6): Device not configured
        [ERROR] Can't write to printer (disconnected?) (SerialException): write failed: [Errno 6] Device not configured

        dc42undefined 1 Reply Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          Move on to Fallback #3

          Z-Bot CoreXY Build | Thingiverse Profile

          Condensedcloudundefined 1 Reply Last reply Reply Quote 0
          • Condensedcloudundefined
            Condensedcloud @Phaedrux
            last edited by

            @phaedrux It says I need a windows or linux PC... Does that mean a Mac will not work?

            1 Reply Last reply Reply Quote 0
            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              If you read down further there is an alternative for Mac

              Z-Bot CoreXY Build | Thingiverse Profile

              Condensedcloudundefined 1 Reply Last reply Reply Quote 0
              • Condensedcloudundefined
                Condensedcloud @Phaedrux
                last edited by

                @phaedrux thank you I will try this, just to check though, will this procedure erase the firmware for my specific printer? and if so how would I back that up?

                1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  If you mean the configuration files, I don't think it will wipe the SD card, but I think it's always a good idea to make a backup of the card before doing anything like this. Just put the card in your computer and copy the folders over.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                  • Condensedcloudundefined
                    Condensedcloud @Phaedrux
                    last edited by Condensedcloud

                    @phaedrux so it says i need to do this: bossac --port=COMxx -b -U -e -w -v path\DuetWiFiFirmware.bin -R
                    Replace COMxx in the above by the COM port number (e.g. COM3) and replace path\DuetWiFiFirmware.bin to the path and name of the firmware file to install but as far as I know Macs doesn't use COM port numbers? Sorry I have no idea what I am doing and this is very frustrating and I appreciate you helping me out.

                    Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      If you got Bossa 1.8 you should be able to use the GUI application and won't need the command line,

                      If you use the interactive version, you must check boxes Erase all, Lock, and Boot from Flash before pressing Write.

                      The Duet should show up in the Serial Port drop down menu after clicking the refresh button in Bossa 1.8. What it's called exactly varies, but if it's the only thing you have plugged into USB there shouldn't be a lot of choices.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      1 Reply Last reply Reply Quote 0
                      • Condensedcloudundefined
                        Condensedcloud @Condensedcloud
                        last edited by

                        also when I open this 'Bosac' in terminal it just shows me this:
                        Last login: Thu Feb 7 22:47:56 on ttys000
                        Benjamins-MacBook-Pro:~ condensedcloud$ /Volumes/BOSSA/bossac ; exit;
                        bossac: you must specify at least one option
                        Try 'bossac -h' or 'bossac --help' for more information
                        logout
                        Saving session...
                        ...copying shared history...
                        ...saving history...truncating history files...
                        ...completed.

                        [Process completed]
                        and then doesn't let me type anything

                        1 Reply Last reply Reply Quote 0
                        • Condensedcloudundefined
                          Condensedcloud
                          last edited by

                          It says interactive Boss doesn't work on high DPI screens and I get this error: BOSSA cannot be opened because of a problem. Check with the developer to make sure BOSSA works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.

                          1 Reply Last reply Reply Quote 0
                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            Yeah take a step back. You don't need to use the command line.

                            Get Bossa 1.8 from here: https://github.com/shumatech/BOSSA/releases/tag/1.8
                            Install it to the applications folder.
                            Run it. Security might complain, but open it anyway.
                            Connect the duet to your computer, follow the erase procedure.
                            Point Bossa 1.8 at the firmware file
                            Select the Duet in the serial port drop down.
                            Check the Erase all, lock, and boot from flash buttons,
                            Then click Write and wait.

                            Z-Bot CoreXY Build | Thingiverse Profile

                            Dougal1957undefined 1 Reply Last reply Reply Quote 0
                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              I'm using Bossa 1.8 on my Retina display Macbook Pro right now, so it should work. 1.9 does not work for me but 1.8 does.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                              • Condensedcloudundefined
                                Condensedcloud @Phaedrux
                                last edited by

                                @phaedrux well, I installed it. It opened up for a second but then when I went to click the port it closed itself and now whenever I try to open it, it just closes itself immediately without opening anything. Just pops up in the dock and disappears immediately. Tried reinstalling it and restarting my computer.

                                1 Reply Last reply Reply Quote 0
                                • Phaedruxundefined
                                  Phaedrux Moderator
                                  last edited by

                                  What version of OSX?

                                  If you go into Settings > Security & Privacy to you see a warning at the bottom saying it was blocked from starting?

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  1 Reply Last reply Reply Quote 0
                                  • Condensedcloudundefined
                                    Condensedcloud
                                    last edited by

                                    el capitan 10.11.6 it's an old AF macbook pro. no security blocks

                                    1 Reply Last reply Reply Quote 0
                                    • Phaedruxundefined
                                      Phaedrux Moderator
                                      last edited by

                                      Alright, that may be an issue.

                                      Is there any way you can get a Windows PC to update from?

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      Condensedcloudundefined 1 Reply Last reply Reply Quote 0
                                      • Phaedruxundefined
                                        Phaedrux Moderator
                                        last edited by

                                        If you want to pursue the command line option this would help you find the port of the duet: https://learn.adafruit.com/welcome-to-circuitpython/advanced-serial-console-on-mac-and-linux

                                        ls /dev/tty.*

                                        Z-Bot CoreXY Build | Thingiverse Profile

                                        1 Reply Last reply Reply Quote 0
                                        • Condensedcloudundefined
                                          Condensedcloud @Phaedrux
                                          last edited by Condensedcloud

                                          @phaedrux I do not have access to a windows computer, I also just tried Bossa on a different macbook running High Sierra 10.13.6 and had the same problem. Do I need to track down a windows computer? I might be able to figure something out over the course of the next week.

                                          1 Reply Last reply Reply Quote 0
                                          • Condensedcloudundefined
                                            Condensedcloud
                                            last edited by

                                            Bossac isn't allowing me to put it in the Bin folder for 1.19 and 1.18 says the file is damaged and I need to eject installer so this command line terminal situation also does not seem to be panning out

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Unless otherwise noted, all forum content is licensed under CC-BY-SA