Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Console/Messages not working

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    4
    18
    1.2k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • NitroFreakundefined
      NitroFreak
      last edited by NitroFreak

      Hi,
      I recently moved moved my printer and now it doesnt show the messages anymore.
      The problem is that it also does not show any of my preconfigured stuff, like my second extruder or the temperatures of the probes.
      It does not connect to my duet web control.
      when i send M122 in the messages tab, it does not give me any answer.
      I checked the SD card in my computer and everything seems like it is there.
      Can this have anything to do with a physical thing? This is the only thing i could imagine that happened while i moved the printer.
      I remember that i once had a light tug on the supply power cord , and i resoldered the connection on the underside just to make sure, since the green housing seemed to wobble a bit.
      But it seems to work since it does turn on.
      0_1559503771920_IMG_4353.JPG
      Any idea?

      Thanks
      Max

      1 Reply Last reply Reply Quote 0
      • NitroFreakundefined
        NitroFreak
        last edited by

        i tried pressing the reset button on the board which did nothing, and when i pressed the reset board on the panel due, it looked like it restarted the board ( or display, i dont know) However, then the paneldue wasn´t responsive anymore. It still showed the home screen.
        I tried to cut the power to restart the board, but to my shock now the paneldue does not show anything. Its backlight is lit but shows nothing.
        I am really worried that something broke.

        0_1559505326102_IMG_4361.JPG

        Thanks
        Max

        1 Reply Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          Pressing the reset button has wiped the firmware. You will need to reflash the PanelDue with your computer to get it working again.

          https://github.com/dc42/PanelDueFirmware

          The initial problem would suggest that there was a loose connection between the Duet and the PanelDue. How are you connecting the two?

          Z-Bot CoreXY Build | Thingiverse Profile

          Stephen6309undefined 1 Reply Last reply Reply Quote 0
          • Stephen6309undefined
            Stephen6309 @Phaedrux
            last edited by

            @phaedrux You have to press ERASE to wipe the firmware. RESET should just reset.

            @NitroFreak You're on the Console screen, pick one of the other selections.

            Phaedruxundefined 1 Reply Last reply Reply Quote 1
            • Phaedruxundefined
              Phaedrux Moderator @Stephen6309
              last edited by Phaedrux

              @stephen6309 said in Console/Messages not working:

              @phaedrux You have to press ERASE to wipe the firmware. RESET should just reset.

              @NitroFreak You're on the Console screen, pick one of the other selections.

              You're assuming he's stopped at pressing just the reset button.

              Z-Bot CoreXY Build | Thingiverse Profile

              Stephen6309undefined NitroFreakundefined 2 Replies Last reply Reply Quote 0
              • Stephen6309undefined
                Stephen6309 @Phaedrux
                last edited by

                @phaedrux That's true 🙂

                1 Reply Last reply Reply Quote 0
                • NitroFreakundefined
                  NitroFreak @Phaedrux
                  last edited by

                  @phaedrux said in Console/Messages not working:

                  @stephen6309 said in Console/Messages not working:

                  @phaedrux You have to press ERASE to wipe the firmware. RESET should just reset.

                  @NitroFreak You're on the Console screen, pick one of the other selections.

                  You're assuming he's stopped at pressing just the reset button.

                  Yes you are right i most definitely pressed both buttons at the front.
                  The paneldue is connected via the 4 wire cable.

                  @Stephen6309
                  What do you mean pick one of the other selections?
                  I went in the console/Messages tab to check M122 which yielded no results. I have done the M122 before and it usually gives it out in the messages tab.

                  What can i do that the board reads the SD card again and loads all my configurations?
                  In the current state it is like the board is brand new, no endstops home and no motors move.
                  When i press the Y endstop, both the X and Z endstop lights flash up but not the Y. It also shortly flashes up the Diagnosis LED and the servo jerks a little.
                  It does not connect to Wifi and connecting to the YAT tool yields no result/answer.

                  1 Reply Last reply Reply Quote 0
                  • NitroFreakundefined
                    NitroFreak
                    last edited by NitroFreak

                    Alright the Paneldue works again. Thanks a lot! @Phaedrux
                    What should i do with the board? What can i do to reflash the board when i cant connect to YAT?

                    1 Reply Last reply Reply Quote 0
                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      So you have the panel due reflashed and it powers up again but it still won't connect to your duet?

                      And you can't reach the duet through the web interface or over usb?

                      What lights are lit on the duet?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      NitroFreakundefined 1 Reply Last reply Reply Quote 0
                      • NitroFreakundefined
                        NitroFreak @Phaedrux
                        last edited by

                        @phaedrux
                        Yes i reflashed the Paneldue and it does connect to the duet. It is just that when i type some command in the Console/Messages tab and send it, it does not register it and it also does not give me any answer.

                        dc42undefined 1 Reply Last reply Reply Quote 0
                        • Phaedruxundefined
                          Phaedrux Moderator
                          last edited by

                          Try replacing the 4 write cable.

                          Z-Bot CoreXY Build | Thingiverse Profile

                          1 Reply Last reply Reply Quote 0
                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            And check the baud rate in the panel due setup screen.

                            Z-Bot CoreXY Build | Thingiverse Profile

                            1 Reply Last reply Reply Quote 0
                            • dc42undefined
                              dc42 administrators @NitroFreak
                              last edited by

                              @nitrofreak said in Console/Messages not working:

                              @phaedrux
                              Yes i reflashed the Paneldue and it does connect to the duet. It is just that when i type some command in the Console/Messages tab and send it, it does not register it and it also does not give me any answer.

                              What commands are you sending? Many commands (e.g. G1 commands) don't give rise to any response. So try a command that does, such as M115. Note, if the response is partially obscured by the on-screen keypad, you will need to dismiss the keypad to see the full response.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              1 Reply Last reply Reply Quote 0
                              • NitroFreakundefined
                                NitroFreak
                                last edited by

                                I´ve tried connecting it via the ribbon cable and it works the same way as the 4 wire. i can navegate the menus fine, but i cant get a response from the message tab. Its not like I´m new to it, i´ve used it plenty in the past. I´ve tried M112, M115, M997 S0 to reinstall the firmware and then again M115 to see what it did. No response.
                                Baud rate is 57600.

                                1 Reply Last reply Reply Quote 0
                                • NitroFreakundefined
                                  NitroFreak
                                  last edited by

                                  When i plug the duet into the computer, it does not do a "ding" that it recognized something and it also does not show up on the COM port list.
                                  What else can i do to establish contact?

                                  1 Reply Last reply Reply Quote 0
                                  • Phaedruxundefined
                                    Phaedrux Moderator
                                    last edited by

                                    I fear that the reason your PanelDue is not getting any information from the Duet is because there is something wrong with the Duet. This would explain why you can't also reach it via the web interface. And the fact it doesn't show up as a USB device is also concerning.

                                    What LEDs are lit when the Duet is powered?
                                    Are there any scorch marks anywhere on the board?

                                    You can try going through these fall back procedures 1 2 and 3:
                                    https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_1

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    1 Reply Last reply Reply Quote 0
                                    • NitroFreakundefined
                                      NitroFreak
                                      last edited by

                                      Okay so the duet works again and I´ve concluded that I´m pretty stupid.
                                      Just to be sure, i checked the "How to destroy your Duet" section, and the "Short the endstop supply voltage pin to ground" part caught my eye.
                                      When i moved the printer, i noticed that one of the endstops (Y) became unplugged, and i plugged them back in without thinking too much. What do ya think, i connected it in a way that connects the 3.3v to gnd.
                                      Connected it the right way and its perfect again, even DWC connects.
                                      Did the duet go in some kind of self protection hibernation?

                                      1 Reply Last reply Reply Quote 0
                                      • Phaedruxundefined
                                        Phaedrux Moderator
                                        last edited by

                                        Glad you figured it out.

                                        Z-Bot CoreXY Build | Thingiverse Profile

                                        1 Reply Last reply Reply Quote 0
                                        • First post
                                          Last post
                                        Unless otherwise noted, all forum content is licensed under CC-BY-SA