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    Scheduled Pinned Locked Moved Solved
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    • BlueDustundefined
      BlueDust
      last edited by

      Odd issue...
      Duet2 is stopping mid print on 2.05 r1. So I reverted back to 2.04 and it is still happening.

      Need help troubleshooting if it's the Gcode file or Duet2 (SD card end of life?)

      Printed on 2.05r2 and print stopped on 2nd or 3rd layer. Panel Due appears un reboot printer.

      Printed same file again, but noticed pause button attempt on Panel Due showed button pressed on Web interface, and logs show the pause saved recovery data, but printer didn't act accordingly to pause (and move to home position)... Probably not Duet2... Rebooted printer.

      Resliced model, printed fine.

      Duet2 locked up again on new print, resliced file didn't fix it. Reverted to 2.04 ran sliced file it failed on and Duet2 locked up much later into the print.

      Deleted 70 gcode files and will upload gcode again to test and as file will be saved to a different location on SD now (haven't printed yet as I want to be near print during entire print now).

      How can I troubleshoot the SD vs Duet2 vs Gcode file?

      Thanks!

      Fun, that 3 letter word with "u" in the middle.

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @BlueDust
        last edited by

        @BlueDust said in Duet Stops mid print:

        Printed on 2.05r2 and print stopped on 2nd or 3rd layer. Panel Due appears un reboot printer.

        Please clarify. Do you mean that the Duet rebooted when it stopped? If so, please provide a M122 report taken immediately after such a reboot.

        There is a known issue between 2.05RC1 and DWC2, which will be fixed in RC2.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        BlueDustundefined 1 Reply Last reply Reply Quote 0
        • BlueDustundefined
          BlueDust @dc42
          last edited by

          @dc42

          No sorry. I obviously miss typed. I manually rebooted the printer when the issue occures.

          Fun, that 3 letter word with "u" in the middle.

          1 Reply Last reply Reply Quote 0
          • BlueDustundefined
            BlueDust
            last edited by

            I also meant to say the Panel Due appears to be locked up, but button presses seem to be working as I can see comments in the log (like pause) but no physical motion occurs.

            Fun, that 3 letter word with "u" in the middle.

            1 Reply Last reply Reply Quote 0
            • BlueDustundefined
              BlueDust
              last edited by

              The Duet has stopped printing again and took this while it was still stopped (or stuck?)....

              M122
              === Diagnostics ===
              RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
              Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
              Used output buffers: 3 of 24 (20 max)
              === RTOS ===
              Static ram: 25680
              Dynamic ram: 93444 of which 0 recycled
              Exception stack ram used: 508
              Never used ram: 11440
              Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,1300) IDLE(ready,200)
              Owned mutexes:
              === Platform ===
              Last reset 01:50:18 ago, cause: software
              Last software reset at 2019-12-02 19:39, reason: User, spinning module GCodes, available RAM 11296 bytes (slot 3)
              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
              Error status: 8
              Free file entries: 8
              SD card 0 detected, interface speed: 20.0MBytes/sec
              SD card longest block write time: 28.4ms, max retries 0
              MCU temperature: min 38.3, current 38.9, max 39.4
              Supply voltage: min 23.6, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
              Driver 0: standstill, SG min/max 0/242
              Driver 1: standstill, SG min/max 0/223
              Driver 2: standstill, SG min/max not available
              Driver 3: standstill, SG min/max 0/1023
              Driver 4: standstill, SG min/max not available
              Driver 5: standstill, SG min/max not available
              Driver 6: standstill, SG min/max not available
              Driver 7: standstill, SG min/max 0/1023
              Driver 8: standstill, SG min/max 0/170
              Driver 9: standstill, SG min/max 0/192
              Date/time: 2019-12-02 21:29:54
              Cache data hit count 4294967295
              Slowest loop: 117.41ms; fastest: 0.07ms
              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
              === Move ===
              Hiccups: 14280857, FreeDm: 82, MinFreeDm: 82, MaxWait: 727147ms
              Bed compensation in use: mesh, comp offset 0.000
              === DDARing ===
              Scheduled moves: 126876, completed moves: 126836, StepErrors: 0, LaErrors: 0, Underruns: 0, 2
              === Heat ===
              Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
              Heater 0 is on, I-accum = 0.2
              Heater 1 is on, I-accum = 0.5
              === GCodes ===
              Segments left: 1
              Stack records: 3 allocated, 0 in use
              Movement lock held by null
              http is idle in state(s) 0
              telnet is idle in state(s) 0
              file is doing "G1 X140.972 Y121.942 E2.6576" in state(s) 0
              serial is idle in state(s) 0
              aux is idle in state(s) 0
              daemon is idle in state(s) 0
              queue is idle in state(s) 0
              autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 227.26ms; fastest: 0.02ms
              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
              HTTP sessions: 1 of 8
              Interface state 5, link 100Mbps full duplex
              === Filament sensors ===
              Extruder 0: pos 284.77, errs: frame 33 parity 0 ovrun 0 pol 8 ovdue 0

              Fun, that 3 letter word with "u" in the middle.

              1 Reply Last reply Reply Quote 0
              • BlueDustundefined
                BlueDust
                last edited by

                It still thinks its printing but its not moving...
                972df5db-3c9d-4eb1-a60b-95801a31ee7c-image.png

                Fun, that 3 letter word with "u" in the middle.

                1 Reply Last reply Reply Quote 0
                • BlueDustundefined
                  BlueDust
                  last edited by BlueDust

                  The GCODE file is almost 10MB so I attached only layer 62... as the Duet2 shows its on 62 now, when this issue occurred... Layer 62.txt

                  Fun, that 3 letter word with "u" in the middle.

                  1 Reply Last reply Reply Quote 0
                  • BlueDustundefined
                    BlueDust
                    last edited by

                    DWC lets me see current status of everything, but doesn't let me Pause, move the hotend, or turn off the heaters. I had to press the emergency stop button (that worked), and took this screenshot and logs when it came back on...

                    b791bfc1-eba7-4f6b-8ff4-5e31261c4cab-image.png

                    2019-12-02 21:42:28 Cancelled printing file 0:/gcodes/phone_kniel_mannetje v3.gcode, print time was 1h 46m
                    2019-12-02 21:42:28 Event logging stopped
                    power up + 00:00:00 Event logging started
                    power up + 00:00:00 Warning: Heater 0 appears to be over-powered. If left on at full power, its temperature is predicted to reach 252C.
                    power up + 00:00:00 Warning: Heater 1 appears to be over-powered. If left on at full power, its temperature is predicted to reach 539C.
                    power up + 00:00:15 Network running, IP address = 10.1.10.78
                    power up + 00:00:15 HTTP client 10.1.10.56 login succeeded
                    2019-12-02 21:43:23 Date and time set at power up + 00:00:15

                    12/2/2019, 9:44:49 PM M122
                    === Diagnostics ===
                    RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
                    Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
                    Used output buffers: 3 of 24 (12 max)
                    === RTOS ===
                    Static ram: 25680
                    Dynamic ram: 93408 of which 0 recycled
                    Exception stack ram used: 320
                    Never used ram: 11664
                    Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,3744) IDLE(ready,200)
                    Owned mutexes:
                    === Platform ===
                    Last reset 00:01:40 ago, cause: software
                    Last software reset at 2019-12-02 21:42, reason: User, spinning module GCodes, available RAM 11440 bytes (slot 0)
                    Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                    Error status: 0
                    Free file entries: 9
                    SD card 0 detected, interface speed: 20.0MBytes/sec
                    SD card longest block write time: 2.1ms, max retries 0
                    MCU temperature: min 38.5, current 38.8, max 39.4
                    Supply voltage: min 24.1, current 24.2, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
                    Driver 0: standstill, SG min/max not available
                    Driver 1: standstill, SG min/max not available
                    Driver 2: standstill, SG min/max not available
                    Driver 3: standstill, SG min/max not available
                    Driver 4: standstill, SG min/max not available
                    Driver 5: standstill, SG min/max not available
                    Driver 6: standstill, SG min/max not available
                    Driver 7: standstill, SG min/max not available
                    Driver 8: standstill, SG min/max not available
                    Driver 9: standstill, SG min/max not available
                    Date/time: 2019-12-02 21:44:47
                    Cache data hit count 242499383
                    Slowest loop: 78.24ms; fastest: 0.07ms
                    I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                    === Move ===
                    Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
                    Bed compensation in use: none, comp offset 0.000
                    === DDARing ===
                    Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                    === Heat ===
                    Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                    === GCodes ===
                    Segments left: 0
                    Stack records: 2 allocated, 0 in use
                    Movement lock held by null
                    http is idle in state(s) 0
                    telnet is idle in state(s) 0
                    file is idle in state(s) 0
                    serial is idle in state(s) 0
                    aux is idle in state(s) 0
                    daemon is idle in state(s) 0
                    queue is idle in state(s) 0
                    autopause is idle in state(s) 0
                    Code queue is empty.
                    === Network ===
                    Slowest loop: 7.93ms; fastest: 0.02ms
                    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                    HTTP sessions: 1 of 8
                    Interface state 5, link 100Mbps full duplex
                    === Filament sensors ===
                    Extruder 0: pos 284.77, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0

                    Fun, that 3 letter word with "u" in the middle.

                    dc42undefined 1 Reply Last reply Reply Quote 0
                    • fcwiltundefined
                      fcwilt
                      last edited by

                      Hi,

                      This is a long shot.

                      I had a similar problem with a Z axis position sensor that I was experimenting with. All it was supposed to do was run trigger7.g, which it normally did.

                      But during printing it instead caused a reset when the printing reached the point where the sensor was activated. It DID NOT run the trigger7.g file when this happened.

                      I never found out why.

                      Frederick

                      Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

                      1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @BlueDust
                        last edited by

                        @BlueDust, it might be waiting to write to USB. I've see this happen. Usually the print continues but does a few moves, pauses, does a few more moves, pauses again and so on. It only happens on some Gcode files. It's fixed in 2.05RC1.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        BlueDustundefined 1 Reply Last reply Reply Quote 0
                        • BlueDustundefined
                          BlueDust @dc42
                          last edited by

                          @dc42
                          I first noticed this issue on 2.05 rc1, and downgraded back to 2.04 thinking it would work. Also, this is not a short pause. I let it sit for over 30 min trying to see what I could do... It never moved.

                          Fun, that 3 letter word with "u" in the middle.

                          1 Reply Last reply Reply Quote 0
                          • BlueDustundefined
                            BlueDust
                            last edited by

                            I am not saying this is "fixed" yet, but I replaced the MicroSD card and I am on my 3rd print (2nd attempt) with no issues so far. (2nd print failed because the filament was large and caused a clog, but that's not the Duet2's fault,... I also re enabled the filament monitor...).

                            If this works out, I will re print one of the failed gcode files.

                            Thanks!

                            Fun, that 3 letter word with "u" in the middle.

                            1 Reply Last reply Reply Quote 0
                            • BlueDustundefined
                              BlueDust
                              last edited by

                              I have been printing without a single freeze (since I replaced the SD card) until now.

                              M122
                              === Diagnostics ===
                              RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
                              Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
                              Used output buffers: 4 of 24 (12 max)
                              === RTOS ===
                              Static ram: 25680
                              Dynamic ram: 93444 of which 0 recycled
                              Exception stack ram used: 652
                              Never used ram: 11296
                              Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,1300) IDLE(ready,200)
                              Owned mutexes:
                              === Platform ===
                              Last reset 00:40:27 ago, cause: software
                              Last software reset at 2019-12-07 01:32, reason: User, spinning module GCodes, available RAM 11408 bytes (slot 0)
                              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                              Error status: 0
                              Free file entries: 8
                              SD card 0 detected, interface speed: 20.0MBytes/sec
                              SD card longest block write time: 72.8ms, max retries 0
                              MCU temperature: min 38.3, current 39.0, max 39.4
                              Supply voltage: min 23.5, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
                              Driver 0: standstill, SG min/max 0/293
                              Driver 1: standstill, SG min/max 0/233
                              Driver 2: standstill, SG min/max not available
                              Driver 3: standstill, SG min/max 0/250
                              Driver 4: standstill, SG min/max not available
                              Driver 5: standstill, SG min/max not available
                              Driver 6: standstill, SG min/max not available
                              Driver 7: standstill, SG min/max 0/141
                              Driver 8: standstill, SG min/max 0/94
                              Driver 9: standstill, SG min/max 0/127
                              Date/time: 2019-12-07 02:12:48
                              Cache data hit count 4294967295
                              Slowest loop: 100.26ms; fastest: 0.07ms
                              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                              === Move ===
                              Hiccups: 1623052, FreeDm: 82, MinFreeDm: 82, MaxWait: 876790ms
                              Bed compensation in use: mesh, comp offset 0.000
                              === DDARing ===
                              Scheduled moves: 3606, completed moves: 3584, StepErrors: 0, LaErrors: 0, Underruns: 0, 1
                              === Heat ===
                              Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                              Heater 0 is on, I-accum = 0.2
                              Heater 1 is on, I-accum = 0.4
                              === GCodes ===
                              Segments left: 0
                              Stack records: 3 allocated, 0 in use
                              Movement lock held by aux
                              http is doing "M24" in state(s) 0
                              telnet is idle in state(s) 0
                              file is idle in state(s) 0
                              serial is idle in state(s) 0
                              aux is idle in state(s) 18
                              daemon is idle in state(s) 0
                              queue is idle in state(s) 0
                              autopause is idle in state(s) 0
                              Code queue is empty.
                              === Network ===
                              Slowest loop: 296.84ms; fastest: 0.02ms
                              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                              HTTP sessions: 1 of 8
                              Interface state 5, link 100Mbps full duplex
                              === Filament sensors ===
                              Extruder 0: pos 251.02, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0

                              Fun, that 3 letter word with "u" in the middle.

                              Phaedruxundefined 1 Reply Last reply Reply Quote 0
                              • BlueDustundefined
                                BlueDust
                                last edited by BlueDust

                                Printer is stopping a lot today.
                                Any help with troubleshooting the issue would be great!

                                Anyway to have YAT or a log file on the printer spit out all the gcode and debug as Duet2 prints? I want to see what it lasts stops on. I have a single print that happens a lot. Pause, reboot printer, recover print, and happens again some random time down the road. I can share it if you like... 201901MosaicKeychain2 test.maf.gcode

                                Fun, that 3 letter word with "u" in the middle.

                                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                • BlueDustundefined
                                  BlueDust
                                  last edited by

                                  This is happening in 2.04 and 2.05r2

                                  Fun, that 3 letter word with "u" in the middle.

                                  1 Reply Last reply Reply Quote 0
                                  • BlueDustundefined
                                    BlueDust
                                    last edited by

                                    This duet2 pause or lockup issue does not happen on all prints, and prints it does occur, it doesnt happen on the same spot during the print (if I reprint the same gcode file over a few times). But might occur on the same spot different layer of I can get it started again using the pause/recovery feature of the printer. Yes pause data gets recorded but doesn't move to x0y0 as it does when I normally press that button...

                                    Fun, that 3 letter word with "u" in the middle.

                                    1 Reply Last reply Reply Quote 0
                                    • Phaedruxundefined
                                      Phaedrux Moderator @BlueDust
                                      last edited by

                                      @BlueDust said in Duet Stops mid print:

                                      201901MosaicKeychain2 test.maf.gcode

                                      Are you using a pallete2?

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      1 Reply Last reply Reply Quote 0
                                      • BlueDustundefined
                                        BlueDust
                                        last edited by BlueDust

                                        @Phaedrux
                                        Sorry for the delay in my response. I am getting frustrated with this issue and then my PC's NIC decided to die. Eh, it was 7 years old. Built a new PC over the weekend, and I should be able to get back to playing with this, this week.
                                        I have a Palette2 but use it in accessory mode and haven't test connected mode using an RPi. I prefer accessory mode as I lose the Duet2 features/control in connected mode. But I am planning on testing connected mode if this isn't resolved soon.
                                        This problem happens when using the Palette2 gcode or not, and not on every print. I have been printing small D&D characters (S3D to Duet2, no Palette2) and some print OK and others do not. The Gcode file I shared was also sliced in S3d and then updated for color in Chroma. I shared it was because it was the most recent file with the problem. I can share another D&D model with the issue too... But only tried that one once so far.

                                        The issue "appears" that if a gcode file works, it just works, but if it's bad, it's bad most (haven't tested enough) if not everytime I try to print that same gcode. Early on with this problem, I created the same Gcode file 3 times before the object would print.
                                        The odd part is, that if the problem occurs, it appears to stop on the same spot each time (pause reset printer, resume) just a different (appears) random layer. But if I print it again using the same Gcode file, that spot moves to a different spot. It's weird and I am actually trying to print around this problem so I haven't tested this more then a few times for consistency on the same Gcode (the one I shared).

                                        Fun, that 3 letter word with "u" in the middle.

                                        1 Reply Last reply Reply Quote 0
                                        • BlueDustundefined
                                          BlueDust
                                          last edited by BlueDust

                                          @Phaedrux
                                          I just re read what I wrote on my last message. I wrote it on my phone and need to stop doing that... It would appear I need English lessons from my 8 year old daughter.

                                          Let me know if you have any other ideas or things I can look at. I tried to upload another gcode file that also had this issue but it was too big, even after trying to ZIP it.

                                          Thanks for your help.

                                          Fun, that 3 letter word with "u" in the middle.

                                          1 Reply Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator @BlueDust
                                            last edited by

                                            @BlueDust said in Duet Stops mid print:

                                            Hiccups: 1623052

                                            I just noticed that you have an insanely high number of hiccups being reported in that last M122.

                                            Hiccups: 14280857

                                            Even higher before that.

                                            Can you post your config.g again? Are you using microstepping values higher than x16?

                                            Can you use dropbox or something to share the gcode file?

                                            Z-Bot CoreXY Build | Thingiverse Profile

                                            1 Reply Last reply Reply Quote 0
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