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    Duet Stops mid print

    Scheduled Pinned Locked Moved Solved
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    • dc42undefined
      dc42 administrators @BlueDust
      last edited by

      @BlueDust said in Duet Stops mid print:

      Printed on 2.05r2 and print stopped on 2nd or 3rd layer. Panel Due appears un reboot printer.

      Please clarify. Do you mean that the Duet rebooted when it stopped? If so, please provide a M122 report taken immediately after such a reboot.

      There is a known issue between 2.05RC1 and DWC2, which will be fixed in RC2.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      BlueDustundefined 1 Reply Last reply Reply Quote 0
      • BlueDustundefined
        BlueDust @dc42
        last edited by

        @dc42

        No sorry. I obviously miss typed. I manually rebooted the printer when the issue occures.

        Fun, that 3 letter word with "u" in the middle.

        1 Reply Last reply Reply Quote 0
        • BlueDustundefined
          BlueDust
          last edited by

          I also meant to say the Panel Due appears to be locked up, but button presses seem to be working as I can see comments in the log (like pause) but no physical motion occurs.

          Fun, that 3 letter word with "u" in the middle.

          1 Reply Last reply Reply Quote 0
          • BlueDustundefined
            BlueDust
            last edited by

            The Duet has stopped printing again and took this while it was still stopped (or stuck?)....

            M122
            === Diagnostics ===
            RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
            Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
            Used output buffers: 3 of 24 (20 max)
            === RTOS ===
            Static ram: 25680
            Dynamic ram: 93444 of which 0 recycled
            Exception stack ram used: 508
            Never used ram: 11440
            Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,1300) IDLE(ready,200)
            Owned mutexes:
            === Platform ===
            Last reset 01:50:18 ago, cause: software
            Last software reset at 2019-12-02 19:39, reason: User, spinning module GCodes, available RAM 11296 bytes (slot 3)
            Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
            Error status: 8
            Free file entries: 8
            SD card 0 detected, interface speed: 20.0MBytes/sec
            SD card longest block write time: 28.4ms, max retries 0
            MCU temperature: min 38.3, current 38.9, max 39.4
            Supply voltage: min 23.6, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
            Driver 0: standstill, SG min/max 0/242
            Driver 1: standstill, SG min/max 0/223
            Driver 2: standstill, SG min/max not available
            Driver 3: standstill, SG min/max 0/1023
            Driver 4: standstill, SG min/max not available
            Driver 5: standstill, SG min/max not available
            Driver 6: standstill, SG min/max not available
            Driver 7: standstill, SG min/max 0/1023
            Driver 8: standstill, SG min/max 0/170
            Driver 9: standstill, SG min/max 0/192
            Date/time: 2019-12-02 21:29:54
            Cache data hit count 4294967295
            Slowest loop: 117.41ms; fastest: 0.07ms
            I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
            === Move ===
            Hiccups: 14280857, FreeDm: 82, MinFreeDm: 82, MaxWait: 727147ms
            Bed compensation in use: mesh, comp offset 0.000
            === DDARing ===
            Scheduled moves: 126876, completed moves: 126836, StepErrors: 0, LaErrors: 0, Underruns: 0, 2
            === Heat ===
            Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
            Heater 0 is on, I-accum = 0.2
            Heater 1 is on, I-accum = 0.5
            === GCodes ===
            Segments left: 1
            Stack records: 3 allocated, 0 in use
            Movement lock held by null
            http is idle in state(s) 0
            telnet is idle in state(s) 0
            file is doing "G1 X140.972 Y121.942 E2.6576" in state(s) 0
            serial is idle in state(s) 0
            aux is idle in state(s) 0
            daemon is idle in state(s) 0
            queue is idle in state(s) 0
            autopause is idle in state(s) 0
            Code queue is empty.
            === Network ===
            Slowest loop: 227.26ms; fastest: 0.02ms
            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
            HTTP sessions: 1 of 8
            Interface state 5, link 100Mbps full duplex
            === Filament sensors ===
            Extruder 0: pos 284.77, errs: frame 33 parity 0 ovrun 0 pol 8 ovdue 0

            Fun, that 3 letter word with "u" in the middle.

            1 Reply Last reply Reply Quote 0
            • BlueDustundefined
              BlueDust
              last edited by

              It still thinks its printing but its not moving...
              972df5db-3c9d-4eb1-a60b-95801a31ee7c-image.png

              Fun, that 3 letter word with "u" in the middle.

              1 Reply Last reply Reply Quote 0
              • BlueDustundefined
                BlueDust
                last edited by BlueDust

                The GCODE file is almost 10MB so I attached only layer 62... as the Duet2 shows its on 62 now, when this issue occurred... Layer 62.txt

                Fun, that 3 letter word with "u" in the middle.

                1 Reply Last reply Reply Quote 0
                • BlueDustundefined
                  BlueDust
                  last edited by

                  DWC lets me see current status of everything, but doesn't let me Pause, move the hotend, or turn off the heaters. I had to press the emergency stop button (that worked), and took this screenshot and logs when it came back on...

                  b791bfc1-eba7-4f6b-8ff4-5e31261c4cab-image.png

                  2019-12-02 21:42:28 Cancelled printing file 0:/gcodes/phone_kniel_mannetje v3.gcode, print time was 1h 46m
                  2019-12-02 21:42:28 Event logging stopped
                  power up + 00:00:00 Event logging started
                  power up + 00:00:00 Warning: Heater 0 appears to be over-powered. If left on at full power, its temperature is predicted to reach 252C.
                  power up + 00:00:00 Warning: Heater 1 appears to be over-powered. If left on at full power, its temperature is predicted to reach 539C.
                  power up + 00:00:15 Network running, IP address = 10.1.10.78
                  power up + 00:00:15 HTTP client 10.1.10.56 login succeeded
                  2019-12-02 21:43:23 Date and time set at power up + 00:00:15

                  12/2/2019, 9:44:49 PM M122
                  === Diagnostics ===
                  RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
                  Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
                  Used output buffers: 3 of 24 (12 max)
                  === RTOS ===
                  Static ram: 25680
                  Dynamic ram: 93408 of which 0 recycled
                  Exception stack ram used: 320
                  Never used ram: 11664
                  Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,3744) IDLE(ready,200)
                  Owned mutexes:
                  === Platform ===
                  Last reset 00:01:40 ago, cause: software
                  Last software reset at 2019-12-02 21:42, reason: User, spinning module GCodes, available RAM 11440 bytes (slot 0)
                  Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                  Error status: 0
                  Free file entries: 9
                  SD card 0 detected, interface speed: 20.0MBytes/sec
                  SD card longest block write time: 2.1ms, max retries 0
                  MCU temperature: min 38.5, current 38.8, max 39.4
                  Supply voltage: min 24.1, current 24.2, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
                  Driver 0: standstill, SG min/max not available
                  Driver 1: standstill, SG min/max not available
                  Driver 2: standstill, SG min/max not available
                  Driver 3: standstill, SG min/max not available
                  Driver 4: standstill, SG min/max not available
                  Driver 5: standstill, SG min/max not available
                  Driver 6: standstill, SG min/max not available
                  Driver 7: standstill, SG min/max not available
                  Driver 8: standstill, SG min/max not available
                  Driver 9: standstill, SG min/max not available
                  Date/time: 2019-12-02 21:44:47
                  Cache data hit count 242499383
                  Slowest loop: 78.24ms; fastest: 0.07ms
                  I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                  === Move ===
                  Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
                  Bed compensation in use: none, comp offset 0.000
                  === DDARing ===
                  Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                  === Heat ===
                  Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                  === GCodes ===
                  Segments left: 0
                  Stack records: 2 allocated, 0 in use
                  Movement lock held by null
                  http is idle in state(s) 0
                  telnet is idle in state(s) 0
                  file is idle in state(s) 0
                  serial is idle in state(s) 0
                  aux is idle in state(s) 0
                  daemon is idle in state(s) 0
                  queue is idle in state(s) 0
                  autopause is idle in state(s) 0
                  Code queue is empty.
                  === Network ===
                  Slowest loop: 7.93ms; fastest: 0.02ms
                  Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                  HTTP sessions: 1 of 8
                  Interface state 5, link 100Mbps full duplex
                  === Filament sensors ===
                  Extruder 0: pos 284.77, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0

                  Fun, that 3 letter word with "u" in the middle.

                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • fcwiltundefined
                    fcwilt
                    last edited by

                    Hi,

                    This is a long shot.

                    I had a similar problem with a Z axis position sensor that I was experimenting with. All it was supposed to do was run trigger7.g, which it normally did.

                    But during printing it instead caused a reset when the printing reached the point where the sensor was activated. It DID NOT run the trigger7.g file when this happened.

                    I never found out why.

                    Frederick

                    Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

                    1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators @BlueDust
                      last edited by

                      @BlueDust, it might be waiting to write to USB. I've see this happen. Usually the print continues but does a few moves, pauses, does a few more moves, pauses again and so on. It only happens on some Gcode files. It's fixed in 2.05RC1.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      BlueDustundefined 1 Reply Last reply Reply Quote 0
                      • BlueDustundefined
                        BlueDust @dc42
                        last edited by

                        @dc42
                        I first noticed this issue on 2.05 rc1, and downgraded back to 2.04 thinking it would work. Also, this is not a short pause. I let it sit for over 30 min trying to see what I could do... It never moved.

                        Fun, that 3 letter word with "u" in the middle.

                        1 Reply Last reply Reply Quote 0
                        • BlueDustundefined
                          BlueDust
                          last edited by

                          I am not saying this is "fixed" yet, but I replaced the MicroSD card and I am on my 3rd print (2nd attempt) with no issues so far. (2nd print failed because the filament was large and caused a clog, but that's not the Duet2's fault,... I also re enabled the filament monitor...).

                          If this works out, I will re print one of the failed gcode files.

                          Thanks!

                          Fun, that 3 letter word with "u" in the middle.

                          1 Reply Last reply Reply Quote 0
                          • BlueDustundefined
                            BlueDust
                            last edited by

                            I have been printing without a single freeze (since I replaced the SD card) until now.

                            M122
                            === Diagnostics ===
                            RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
                            Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
                            Used output buffers: 4 of 24 (12 max)
                            === RTOS ===
                            Static ram: 25680
                            Dynamic ram: 93444 of which 0 recycled
                            Exception stack ram used: 652
                            Never used ram: 11296
                            Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,1300) IDLE(ready,200)
                            Owned mutexes:
                            === Platform ===
                            Last reset 00:40:27 ago, cause: software
                            Last software reset at 2019-12-07 01:32, reason: User, spinning module GCodes, available RAM 11408 bytes (slot 0)
                            Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                            Error status: 0
                            Free file entries: 8
                            SD card 0 detected, interface speed: 20.0MBytes/sec
                            SD card longest block write time: 72.8ms, max retries 0
                            MCU temperature: min 38.3, current 39.0, max 39.4
                            Supply voltage: min 23.5, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
                            Driver 0: standstill, SG min/max 0/293
                            Driver 1: standstill, SG min/max 0/233
                            Driver 2: standstill, SG min/max not available
                            Driver 3: standstill, SG min/max 0/250
                            Driver 4: standstill, SG min/max not available
                            Driver 5: standstill, SG min/max not available
                            Driver 6: standstill, SG min/max not available
                            Driver 7: standstill, SG min/max 0/141
                            Driver 8: standstill, SG min/max 0/94
                            Driver 9: standstill, SG min/max 0/127
                            Date/time: 2019-12-07 02:12:48
                            Cache data hit count 4294967295
                            Slowest loop: 100.26ms; fastest: 0.07ms
                            I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                            === Move ===
                            Hiccups: 1623052, FreeDm: 82, MinFreeDm: 82, MaxWait: 876790ms
                            Bed compensation in use: mesh, comp offset 0.000
                            === DDARing ===
                            Scheduled moves: 3606, completed moves: 3584, StepErrors: 0, LaErrors: 0, Underruns: 0, 1
                            === Heat ===
                            Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                            Heater 0 is on, I-accum = 0.2
                            Heater 1 is on, I-accum = 0.4
                            === GCodes ===
                            Segments left: 0
                            Stack records: 3 allocated, 0 in use
                            Movement lock held by aux
                            http is doing "M24" in state(s) 0
                            telnet is idle in state(s) 0
                            file is idle in state(s) 0
                            serial is idle in state(s) 0
                            aux is idle in state(s) 18
                            daemon is idle in state(s) 0
                            queue is idle in state(s) 0
                            autopause is idle in state(s) 0
                            Code queue is empty.
                            === Network ===
                            Slowest loop: 296.84ms; fastest: 0.02ms
                            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                            HTTP sessions: 1 of 8
                            Interface state 5, link 100Mbps full duplex
                            === Filament sensors ===
                            Extruder 0: pos 251.02, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0

                            Fun, that 3 letter word with "u" in the middle.

                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
                            • BlueDustundefined
                              BlueDust
                              last edited by BlueDust

                              Printer is stopping a lot today.
                              Any help with troubleshooting the issue would be great!

                              Anyway to have YAT or a log file on the printer spit out all the gcode and debug as Duet2 prints? I want to see what it lasts stops on. I have a single print that happens a lot. Pause, reboot printer, recover print, and happens again some random time down the road. I can share it if you like... 201901MosaicKeychain2 test.maf.gcode

                              Fun, that 3 letter word with "u" in the middle.

                              Phaedruxundefined 1 Reply Last reply Reply Quote 0
                              • BlueDustundefined
                                BlueDust
                                last edited by

                                This is happening in 2.04 and 2.05r2

                                Fun, that 3 letter word with "u" in the middle.

                                1 Reply Last reply Reply Quote 0
                                • BlueDustundefined
                                  BlueDust
                                  last edited by

                                  This duet2 pause or lockup issue does not happen on all prints, and prints it does occur, it doesnt happen on the same spot during the print (if I reprint the same gcode file over a few times). But might occur on the same spot different layer of I can get it started again using the pause/recovery feature of the printer. Yes pause data gets recorded but doesn't move to x0y0 as it does when I normally press that button...

                                  Fun, that 3 letter word with "u" in the middle.

                                  1 Reply Last reply Reply Quote 0
                                  • Phaedruxundefined
                                    Phaedrux Moderator @BlueDust
                                    last edited by

                                    @BlueDust said in Duet Stops mid print:

                                    201901MosaicKeychain2 test.maf.gcode

                                    Are you using a pallete2?

                                    Z-Bot CoreXY Build | Thingiverse Profile

                                    1 Reply Last reply Reply Quote 0
                                    • BlueDustundefined
                                      BlueDust
                                      last edited by BlueDust

                                      @Phaedrux
                                      Sorry for the delay in my response. I am getting frustrated with this issue and then my PC's NIC decided to die. Eh, it was 7 years old. Built a new PC over the weekend, and I should be able to get back to playing with this, this week.
                                      I have a Palette2 but use it in accessory mode and haven't test connected mode using an RPi. I prefer accessory mode as I lose the Duet2 features/control in connected mode. But I am planning on testing connected mode if this isn't resolved soon.
                                      This problem happens when using the Palette2 gcode or not, and not on every print. I have been printing small D&D characters (S3D to Duet2, no Palette2) and some print OK and others do not. The Gcode file I shared was also sliced in S3d and then updated for color in Chroma. I shared it was because it was the most recent file with the problem. I can share another D&D model with the issue too... But only tried that one once so far.

                                      The issue "appears" that if a gcode file works, it just works, but if it's bad, it's bad most (haven't tested enough) if not everytime I try to print that same gcode. Early on with this problem, I created the same Gcode file 3 times before the object would print.
                                      The odd part is, that if the problem occurs, it appears to stop on the same spot each time (pause reset printer, resume) just a different (appears) random layer. But if I print it again using the same Gcode file, that spot moves to a different spot. It's weird and I am actually trying to print around this problem so I haven't tested this more then a few times for consistency on the same Gcode (the one I shared).

                                      Fun, that 3 letter word with "u" in the middle.

                                      1 Reply Last reply Reply Quote 0
                                      • BlueDustundefined
                                        BlueDust
                                        last edited by BlueDust

                                        @Phaedrux
                                        I just re read what I wrote on my last message. I wrote it on my phone and need to stop doing that... It would appear I need English lessons from my 8 year old daughter.

                                        Let me know if you have any other ideas or things I can look at. I tried to upload another gcode file that also had this issue but it was too big, even after trying to ZIP it.

                                        Thanks for your help.

                                        Fun, that 3 letter word with "u" in the middle.

                                        1 Reply Last reply Reply Quote 0
                                        • Phaedruxundefined
                                          Phaedrux Moderator @BlueDust
                                          last edited by

                                          @BlueDust said in Duet Stops mid print:

                                          Hiccups: 1623052

                                          I just noticed that you have an insanely high number of hiccups being reported in that last M122.

                                          Hiccups: 14280857

                                          Even higher before that.

                                          Can you post your config.g again? Are you using microstepping values higher than x16?

                                          Can you use dropbox or something to share the gcode file?

                                          Z-Bot CoreXY Build | Thingiverse Profile

                                          1 Reply Last reply Reply Quote 0
                                          • Phaedruxundefined
                                            Phaedrux Moderator
                                            last edited by

                                            Looking at your config from one of your older posts https://forum.duet3d.com/topic/12941/auto-bed-leveling-went-bad?_=1576682639924

                                            I see that you're indeed using x256 microsteps for all axis and extruder. This will greatly limit your maximum speed before the step pulse generator is overwhelmed and hiccups occur.

                                            For best results it's recommended to use x16 microstepping with interpolation to x256 enabled. This reduces the load on the CPU and still allows the drivers to use x256 microstepping for the motors.

                                            Z-Bot CoreXY Build | Thingiverse Profile

                                            BlueDustundefined 1 Reply Last reply Reply Quote 1
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