Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Duet wifi not showing up in device manager

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    6
    17
    1.2k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • 3DPrintingWorldundefined
      3DPrintingWorld
      last edited by

      I'm trying to connect to my new Duet wifi for the first time on Windows 10 and its not showing up in the device manager. I have installed the driver, tried two different usb cables and two different computers. I get one green light and three red lights on the board. Any idea's on what I'm missing?

      1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Make sure that the cable is rated for data. I'd suggest trying another one if you can.

        Try forcing a device rescan in device manager with F5

        Z-Bot CoreXY Build | Thingiverse Profile

        1 Reply Last reply Reply Quote 1
        • 3DPrintingWorldundefined
          3DPrintingWorld
          last edited by

          Yep, like I said in the OP I've tried two cables and I know one is a data. I would assume the one that comes with the duet is too. I've also tried forcing re scan but no change.

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Can you post a photo of the LEDs lit up?

            With the board unplugged, can you check the reset and erase switches to see if either is stuck depressed?

            Z-Bot CoreXY Build | Thingiverse Profile

            3DPrintingWorldundefined 1 Reply Last reply Reply Quote 0
            • 3DPrintingWorldundefined
              3DPrintingWorld @Phaedrux
              last edited by

              I have no switches connected. How do I check the reset?

              1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                The erase and reset buttons are on the board along an edge. Tiny push buttons labeled.

                Z-Bot CoreXY Build | Thingiverse Profile

                3DPrintingWorldundefined 1 Reply Last reply Reply Quote 0
                • 3DPrintingWorldundefined
                  3DPrintingWorld
                  last edited by

                  Oh, sorry now I understand. I'll give it a try.

                  1 Reply Last reply Reply Quote 0
                  • A Former User?
                    A Former User
                    last edited by

                    Just asking the obvious, but it doesn't show up as a unkown device or under the USB device tree?
                    (A picture (or screenshot) is worth a thousand words in these cases)

                    3DPrintingWorldundefined 1 Reply Last reply Reply Quote 0
                    • 3DPrintingWorldundefined
                      3DPrintingWorld @A Former User
                      last edited by

                      No unknown devices in any category and nothing under the USB category or at least these values don't change when its plugged in.

                      screen shot.png image url)

                      1 Reply Last reply Reply Quote 0
                      • Danalundefined
                        Danal
                        last edited by

                        Occasionally a given computer cannot supply enough power via USB. Connect a 12 or 24V supply to VIN (careful of polarity) and try again.

                        Delta / Kossel printer fanatic

                        3DPrintingWorldundefined 1 Reply Last reply Reply Quote 0
                        • 3DPrintingWorldundefined
                          3DPrintingWorld @Danal
                          last edited by

                          @Danal Supplying 24 volts did not seem to help...

                          1 Reply Last reply Reply Quote 0
                          • 3DPrintingWorldundefined
                            3DPrintingWorld @Phaedrux
                            last edited by

                            @Phaedrux The reset button did not get it to work.

                            1 Reply Last reply Reply Quote 0
                            • A Former User?
                              A Former User
                              last edited by

                              It should be possible to get it running without the usb console, slightly trickier with the wifi than the ethernet/maestro.

                              But you should be able to edit the /sys/config.g file on the included SD card along with 11 herbs and spices to get connected. But if the usb port is borked might be better just getting it replaced.

                              (no, if the firmware was erased thats not gonna work, never mind)

                              1 Reply Last reply Reply Quote 0
                              • dc42undefined
                                dc42 administrators
                                last edited by

                                Is it a genuine UK-manufactured Duet WiFi? If so then I suggest you ask for a warranty replacement. If you bought it direct from Duet3D, see https://www.duet3d.com/warranty and refer to this post as authorisation.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

                                3DPrintingWorldundefined 1 Reply Last reply Reply Quote 0
                                • 3DPrintingWorldundefined
                                  3DPrintingWorld @dc42
                                  last edited by

                                  @dc42 Yes, and will do. Thanks DC!

                                  1 Reply Last reply Reply Quote 0
                                  • biomed27undefined
                                    biomed27
                                    last edited by

                                    This post is deleted!
                                    Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                    • Phaedruxundefined
                                      Phaedrux Moderator @biomed27
                                      last edited by

                                      @biomed27 Please keep it to a single thread.

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      1 Reply Last reply Reply Quote 0
                                      • First post
                                        Last post
                                      Unless otherwise noted, all forum content is licensed under CC-BY-SA