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    Duet maestro not connecting to DWC or being recognised by PC

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    Duet Hardware and wiring
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    • NEVER LUCKYundefined
      NEVER LUCKY
      last edited by

      alright, ill supply 3,3v from an MCU on the output pin of the ic, is that a good idea?

      A Former User? 1 Reply Last reply Reply Quote 0
      • A Former User?
        A Former User @NEVER LUCKY
        last edited by A Former User

        @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

        alright, ill supply 3,3v from an MCU on the output pin of the ic, is that a good idea?

        from an MCU? you can use the 3.3v from say an arduino or ftdi usb cable and connect it to a 3.3v pin on the meaestro to test - but you need to get the voltage from a power rail, not a MCU as such; and feed it to the power rail on the duet after removing or otherwise disconnecting the faulty regulator.

        (and of course connect the grounds together othwerise no current will flow)

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        • NEVER LUCKYundefined
          NEVER LUCKY
          last edited by NEVER LUCKY

          so is it safe to connect the 3,3 and gnd form an ftdi to the gnd and 3,3 pins on the duet regulator ?

          oh you said after removing the regulator

          sry

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          • NEVER LUCKYundefined
            NEVER LUCKY
            last edited by

            so what im thinking of doing is: i cut the IC pins all of them, and then solder the 3,3 and gnd from the ftdi on the board. is that fine ?

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            • A Former User?
              A Former User
              last edited by

              The safe method is to use a current limited power supply; but yeah, I'd use an ftdi in a pinch - after - snipping off the 3.3v leg of the regulator (a flush side cutter, flush side down to the pcb so any forces isn't acting to pull up on one pad, but spread the load across all the others - but its not without risk

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              • A Former User?
                A Former User @NEVER LUCKY
                last edited by A Former User

                @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                so what im thinking of doing is: i cut the IC pins all of them, and then solder the 3,3 and gnd from the ftdi on the board. is that fine ?

                I'd start by just the 3.3v pin, if the it no longer gets hot the others can be left to reduce risk of damage to the board.

                and yes, it'd be fine under the assumption there is no other damage to the cpu, wifi or sd card among other things.

                Edit: Although you can simply use wires to connect to any pin labled ground and 3.3v on the wiring diagram to see if it works.

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                • A Former User?
                  A Former User
                  last edited by

                  Also if you have a meter, use it to measure the resistance between ground and 3.3v after taking the defective 3.3v regulator out of the equation. If there is still a short, then you'll need some serious repairs.

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                  • NEVER LUCKYundefined
                    NEVER LUCKY
                    last edited by

                    wow, 3,3 and gnd seem to be connected, i did a continuity test

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                    • NEVER LUCKYundefined
                      NEVER LUCKY
                      last edited by

                      3,3 supply doesnt work... instead it just gets shorted.

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                      • dc42undefined
                        dc42 administrators
                        last edited by dc42

                        I'm sorry to hear of your misfortune. I think you have a short between one of the heater wires and the hot end metalwork, possibly inside the heater cartridge. Sadly this has caused VIN to be connected to +3.3V when your +3.3V wire touched the metalwork, which has caused components powered from +3.3V to fail.

                        Shorts between heater wires and the hot end metalwork are not uncommon, that's why we protect the thermistor connections against shorts to VIN.

                        If you are unlucky, multiple components will have failed and the board will be beyond repair. If you are lucky, only one or two components will have failed. The most likely to have failed are the SD card and the W5500 Ethernet chip. So remove the SD card, then apply USB power and see if the green 3.3V LED lights up. If it doesn't, check whether the W5500 or main processor or any other chips are getting hot.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • NEVER LUCKYundefined
                          NEVER LUCKY
                          last edited by

                          i removed the sd card and the green led doesnt light up.
                          no other component gets hot.
                          the 3,3v regulator U2, i have cut the 3,3v pin to solder an external power source but when i measured between gnd and the pin, it was shorted and my external source got super hot, so i removed that.

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                          • NEVER LUCKYundefined
                            NEVER LUCKY
                            last edited by

                            as soon as the vcc crimp of the sensor hit the hotend, the printer disconected.
                            the crimp didnt stay on the hotend, it just made contact for less a second and fell away from it.

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                            • NEVER LUCKYundefined
                              NEVER LUCKY
                              last edited by

                              is there anything else i can try?

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                              • A Former User?
                                A Former User
                                last edited by A Former User

                                you pulled the sd card and no 3.3v light
                                you isolated the 3.3v regulator and supplied exeternal 3.3v and no 3.3v light

                                that means you have a short in one of the other chips that need 3.3v; next step is to identify which ones get hot when you feed it 3.3v and remove one by one and when no more chips are getting hot and you get a 3.3v light start putting in new chips which requires smd rework tools to both remove and install.

                                which as i laid out before probably means you had a short to +12/24v and that causes more damage (than a short to ground; and you really want to find and isolate that short before repairing or replacing the Duet)

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                                • NEVER LUCKYundefined
                                  NEVER LUCKY
                                  last edited by

                                  no other component gets hot... it was only the regulator, if the others dont get hot then how am i supposed to know which one i must remove?
                                  I have no experience troubleshooting or fixing these boards nor do i have any smd rework tools.
                                  can i send them to duet for repair?
                                  because im not comfortable with removing and adding components, im afraid i might cause more damage than there is.

                                  A Former User? 1 Reply Last reply Reply Quote 0
                                  • A Former User?
                                    A Former User @NEVER LUCKY
                                    last edited by

                                    @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                                    no other component gets hot... i

                                    and you don't get a green 3.3v light if you apply externa 3.3v? its possible, but unlikely the led itself is damaged.

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                                    • NEVER LUCKYundefined
                                      NEVER LUCKY
                                      last edited by

                                      there is a short between 3,3 and gnd, the green led doesnt light up, when i apply voltage from usb and no other component gets hot.

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                                      • A Former User?
                                        A Former User
                                        last edited by

                                        If you have a short between 3.3v and ground, it would, unless using a current limtied supply, get warm when external power is applied.

                                        And as i pointed out yesterday if you still have a short between 3.3v and ground after taking the 3.3v regulator out of the equation then at least some of the other parts will need replacing. The only reason to see which one gets warm would be to get an idea of the parts needed.

                                        I'd take a look if anyone in this thread is near your location, or otherwise find someone with the skills and tools to assist you. there isn't much we can do online at this point.
                                        https://forum.duet3d.com/topic/13875/community-repairs/

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                                        • NEVER LUCKYundefined
                                          NEVER LUCKY
                                          last edited by

                                          I will consider sending it to someone for repairs.

                                          does duet themselves not repair boards? dont they have a repair service?

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                                          • A Former User?
                                            A Former User
                                            last edited by A Former User

                                            dc42 has said they do*, but as he implied it could quickly be beyond (economical) repair if the fault was caused by shorting 3.3v to Vin and that does sound like the most likely cause at this point.

                                            the reason I started the other alternative is to avoid the boards to become landfill material as the largest cost is the labour and not the parts. doesn't matter to me if I spend an hour helping you on a forum or an hour repairing a board, if I have the time I'm happy to help the community either way.

                                            *) with covid restrictions they might not be in office to such things for a while as well.

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