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    PanelDue has washed out colors

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    PanelDue
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    • mdalacuundefined
      mdalacu
      last edited by mdalacu

      It happened to me ..exactly same colors!
      But it appeared after i flashed the latest firmware...missing red channel.
      PanelDuet 7
      I have tried to download/reflash several times...no luck.
      What can i do?
      Thank you
      alt text

      Phaedruxundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator @mdalacu
        last edited by

        @mdalacu Can you post a photo of the setup tab which shows the color gradient? Your photo looks a bit different.

        Z-Bot CoreXY Build | Thingiverse Profile

        1 Reply Last reply Reply Quote 0
        • jevsundefined
          jevs
          last edited by

          Mine is doing the exact same thing. Out of the blue after booting up yesterday it looked like this. I updated my duet, erased and reflashed the paneldue and it looks the same. No loose connections to be found. Tapping around on everything changes nothing, so not an intermittent connection.

          There was never any solution for this, so I assume I have to just buy a new one?

          1 Reply Last reply Reply Quote 0
          • mfs12undefined
            mfs12
            last edited by

            @jevs, did you do any updates? Usually this problem appears, when you flash the wrong firmware for the wrong hardware.

            Visit me on github at https://github.com/mfs12/

            jevsundefined 1 Reply Last reply Reply Quote 0
            • jevsundefined
              jevs @mfs12
              last edited by

              @mfs12 No. I updated everything after it failed to see if it would help. It did not. I just turned it on one day and it looked like that.

              T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
              • T3P3Tonyundefined
                T3P3Tony administrators @jevs
                last edited by

                @jevs can you send a picture of it while on, with the washed out colours please?

                www.duet3d.com

                jevsundefined 1 Reply Last reply Reply Quote 0
                • jevsundefined
                  jevs @T3P3Tony
                  last edited by

                  20211013_220254.jpg @t3p3tonym/

                  T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                  • T3P3Tonyundefined
                    T3P3Tony administrators @jevs
                    last edited by

                    @jevs if the board is <1 year old then we will authorise a warranty replacement. please email warranty@duet3d.com to initiate the process.

                    www.duet3d.com

                    jevsundefined 1 Reply Last reply Reply Quote 0
                    • jevsundefined
                      jevs @T3P3Tony
                      last edited by

                      @t3p3tony Unfortunately it is older than that. The printer has low usage, but I have had it longer. I only use it once or so every few months.

                      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                      • T3P3Tonyundefined
                        T3P3Tony administrators @jevs
                        last edited by

                        @jevs have a look how it looks with the different dark modes

                        www.duet3d.com

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                        • jevsundefined
                          jevs
                          last edited by

                          For anyone finding this and looking for an answer, this is a part failure in my case. Mine started working again today, but then went out again. Intermittent.

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