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    Duet3D connection

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
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    • Anna Rolcovaundefined
      Anna Rolcova
      last edited by

      Hello,
      We have problems with our DUER3 control unit.
      We connected the control unit duet 3 according to your setup on duet3d.dozuki. When the source was connected, the control unit started smoked a bit. After connecting the other connectors, we found out that the 5 and 3.3 V power supply does not work. The printer only prints if the usb connector is connected to the computer. We try to connect another DUET3 control unit in the same way and it works correctly. We wanted to ask if it would be possible to repair or replace the control unit, or at least find out what we did wrong during the connection. We could send the wrong unit to your adress... Thank you. Anna

      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
      • T3P3Tonyundefined
        T3P3Tony administrators @Anna Rolcova
        last edited by

        @Anna-Rolcova Was anything other than the main power connected to the Duet 3 when it failed?

        www.duet3d.com

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        • Anna Rolcovaundefined
          Anna Rolcova
          last edited by

          Just drivers...

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          • Anna Rolcovaundefined
            Anna Rolcova
            last edited by

            and ventilator and endstops.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              Would you be able to provide a few close up well lit photos of both sides of the board?

              Z-Bot CoreXY Build | Thingiverse Profile

              Anna Rolcovaundefined 1 Reply Last reply Reply Quote 0
              • Anna Rolcovaundefined
                Anna Rolcova @Phaedrux
                last edited by

                @Phaedrux Yes! IMG_8445.JPG IMG_7875.JPG ![IMG_7101.JPG](/assets/uploads/files/1592921822IMG_6762.JPG 749-img_7101-resized.jpg) IMG_4191.JPG IMG_4101.JPG IMG_1691.JPG

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                • Anna Rolcovaundefined
                  Anna Rolcova
                  last edited by

                  I can also send these photos in high resolution to your mail.
                  V light indicator doesn't work.

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                  • A Former User?
                    A Former User
                    last edited by A Former User

                    The board has not been cleaned?

                    One of the power inductors is clearly not soldered correctly (the big grey box with 6R8 thats at an angle with its pad next to it) - so the board will not work. But no signs of where any smoke would have originated. (maybe its neighbour is looking a bit toasty actually)\

                    in any case best to wait for the Duet people to take alook.

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      Thank you for the photos. 6R8 is definitely askew. Please contact your reseller and initiate a warranty return. Sorry for the inconvenience and thank you for your patience.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      Anna Rolcovaundefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators
                        last edited by

                        I strongly suspect that one of the 5V pins was shorted to ground when the smoke was produced, so please check your wiring very carefully,

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • Anna Rolcovaundefined
                          Anna Rolcova @Phaedrux
                          last edited by

                          @Phaedrux We bought the Duet3D directly from you (invoice no. 0043). Is it possible to send a new piece? Could you please contact me via email to resolve? Thank you.

                          A Former User? 1 Reply Last reply Reply Quote 0
                          • A Former User?
                            A Former User @Anna Rolcova
                            last edited by

                            @Anna-Rolcova said in Duet3D connection:

                            We bought the Duet3D directly from you

                            ref https://www.duet3d.com/warranty (and the form linked at the bottom)

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                            • Phaedruxundefined
                              Phaedrux Moderator
                              last edited by

                              As @bearer points out, please fill out the form.

                              Z-Bot CoreXY Build | Thingiverse Profile

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