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    upgrading to 3.1.1. WiFi reset reason Unknown

    Scheduled Pinned Locked Moved Unsolved
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    • makskrundefined
      makskr
      last edited by

      Re: Software bundle 3.1.1 now available

      Hello
      After upgrading to 3.1.1 the web control disconnecting.
      M122 i found "WiFi Vcc 3.38, reset reason Unknown"
      Before the upgrade I had no any disconnecting iisues.
      Please help.
      Thank you.

      M122
      === Diagnostics ===
      RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later + DueX5
      Board ID: 08DDM-9FAM2-LW4SD-6J9FD-3S06Q-9MXZW
      Used output buffers: 3 of 24 (12 max)
      === RTOS ===
      Static ram: 27980
      Dynamic ram: 93484 of which 520 recycled
      Exception stack ram used: 264
      Never used ram: 8824
      Tasks: NETWORK(ready,488) HEAT(blocked,1456) DUEX(suspended,160) MAIN(running,1880) IDLE(ready,80)
      Owned mutexes: WiFi(NETWORK)
      === Platform ===
      Last reset 00:01:21 ago, cause: software
      Last software reset at 2019-10-04 16:59, reason: User, spinning module GCodes, available RAM 10256 bytes (slot 0)
      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
      Error status: 8
      MCU temperature: min 33.1, current 34.7, max 36.1
      Supply voltage: min 12.1, current 12.2, max 12.3, under voltage events: 0, over voltage events: 0, power good: yes
      Driver 0: standstill, SG min/max not available
      Driver 1: standstill, SG min/max not available
      Driver 2: standstill, SG min/max not available
      Driver 3: standstill, SG min/max not available
      Driver 4: standstill, SG min/max not available
      Driver 5: standstill, SG min/max not available
      Driver 6: standstill, SG min/max not available
      Driver 7: standstill, SG min/max not available
      Driver 8: standstill, SG min/max not available
      Driver 9: standstill, SG min/max not available
      Date/time: 2020-06-19 16:06:45
      Cache data hit count 135652214
      Slowest loop: 5.28ms; fastest: 0.13ms
      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
      === Storage ===
      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest read time 1.6ms, write time 0.0ms, max retries 0
      === Move ===
      Hiccups: 0(0), FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
      Bed compensation in use: none, comp offset 0.000
      === MainDDARing ===
      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
      === AuxDDARing ===
      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
      === Heat ===
      Bed heaters = -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
      === GCodes ===
      Segments left: 0
      Movement lock held by null
      HTTP is idle in state(s) 0
      Telnet is idle in state(s) 0
      File is idle in state(s) 0
      USB is idle in state(s) 0
      Aux is idle in state(s) 0
      Trigger is idle in state(s) 0
      Queue is idle in state(s) 0
      Daemon is idle in state(s) 0
      Autopause is idle in state(s) 0
      Code queue is empty.
      === Network ===
      Slowest loop: 40.39ms; fastest: 0.00ms
      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
      HTTP sessions: 1 of 8

      • WiFi -
        Network state is active
        WiFi module is connected to access point
        Failed messages: pending 0, notready 0, noresp 0
        WiFi firmware version 1.23
        WiFi MAC address 2c:3a:e8:0b:34:de
        WiFi Vcc 3.38, reset reason Unknown
        WiFi flash size 4194304, free heap 23544
        WiFi IP address 192.168.1.7
        WiFi signal strength -45dBm, reconnections 0, sleep mode modem
        Socket states: 4 0 0 0 0 0 0 0
        === Filament sensors ===
        Extruder 0 sensor: ok
        === DueX ===
        Read count 1, 0.73 reads/min
        6/19/2020, 4:05:37 PM Connected to 192.168.1.7
      1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Please try reflashing the wifi module with the wifi server firmware.

        Download this: https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/DuetWiFiServer-1.23.bin

        Rename to DuetWiFiServer.bin and place in the /sys/ folder.

        Then send M997 S1 in gcode console or via USB terminal.

        Also ensure that your DWC files have been updated in the /www folder.

        https://github.com/Duet3D/RepRapFirmware/releases/download/3.1.1/DuetWebControl-SD-3.1.1.zip

        Download and manually extract to the /www/ folder on the SD card.

        Z-Bot CoreXY Build | Thingiverse Profile

        1 Reply Last reply Reply Quote 0
        • makskrundefined
          makskr
          last edited by

          Hello
          Thank you for your response.
          I did all the advised steps but doesn't help.
          The interface still disconnecting.
          At the timing ping to the host still stable, no time outs.

          1 Reply Last reply Reply Quote 0
          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            While we investigate this can you continue to provide M122 reports after the disconnections?

            Z-Bot CoreXY Build | Thingiverse Profile

            makskrundefined 1 Reply Last reply Reply Quote 0
            • makskrundefined
              makskr @Phaedrux
              last edited by

              @Phaedrux

              6/23/2020, 9:13:39 AM	Connection established
              6/23/2020, 9:13:27 AM	Connection interrupted, attempting to reconnect...
              HTTP request timed out
              6/23/2020, 9:13:26 AM	Failed to get file list
              HTTP request timed out
              6/23/2020, 9:13:18 AM	Connection established
              6/23/2020, 9:12:46 AM	Connection interrupted, attempting to reconnect...
              HTTP request timed out
              6/23/2020, 9:08:41 AM	M122
              === Diagnostics ===
              RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later + DueX5
              Board ID: 08DDM-9FAM2-LW4SD-6J9FD-3S06Q-9MXZW
              Used output buffers: 3 of 24 (12 max)
              === RTOS ===
              Static ram: 27980
              Dynamic ram: 95072 of which 44 recycled
              Exception stack ram used: 312
              Never used ram: 7664
              Tasks: NETWORK(ready,268) HEAT(blocked,1168) DUEX(suspended,160) MAIN(running,1720) IDLE(ready,80)
              Owned mutexes: WiFi(NETWORK)
              === Platform ===
              Last reset 09:40:30 ago, cause: software
              Last software reset at 2020-06-22 23:28, reason: User, spinning module GCodes, available RAM 7724 bytes (slot 3)
              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
              Error status: 0
              MCU temperature: min 19.3, current 21.8, max 22.7
              Supply voltage: min 12.1, current 12.2, max 12.4, under voltage events: 0, over voltage events: 0, power good: yes
              Driver 0: standstill, SG min/max not available
              Driver 1: standstill, SG min/max not available
              Driver 2: standstill, SG min/max not available
              Driver 3: standstill, SG min/max not available
              Driver 4: standstill, SG min/max not available
              Driver 5: standstill, SG min/max not available
              Driver 6: standstill, SG min/max not available
              Driver 7: standstill, SG min/max not available
              Driver 8: standstill, SG min/max not available
              Driver 9: standstill, SG min/max not available
              Date/time: 2020-06-23 09:08:35
              Cache data hit count 4294967295
              Slowest loop: 6.09ms; fastest: 0.13ms
              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
              === Storage ===
              Free file entries: 10
              SD card 0 detected, interface speed: 20.0MBytes/sec
              SD card longest read time 2.0ms, write time 0.0ms, max retries 0
              === Move ===
              Hiccups: 0(0), FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
              Bed compensation in use: none, comp offset 0.000
              === MainDDARing ===
              Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
              === AuxDDARing ===
              Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
              === Heat ===
              Bed heaters = 0 -1 -1 -1, chamberHeaters = 4 -1 -1 -1
              Heater 1 is on, I-accum = 0.0
              === GCodes ===
              Segments left: 0
              Movement lock held by null
              HTTP is idle in state(s) 0
              Telnet is idle in state(s) 0
              File is idle in state(s) 0
              USB is idle in state(s) 0
              Aux is idle in state(s) 0
              Trigger is idle in state(s) 0
              Queue is idle in state(s) 0
              Daemon is idle in state(s) 0
              Autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 82.82ms; fastest: 0.00ms
              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
              HTTP sessions: 1 of 8
              - WiFi -
              Network state is active
              WiFi module is connected to access point 
              Failed messages: pending 0, notready 0, noresp 0
              WiFi firmware version 1.23
              WiFi MAC address 2c:3a:e8:0b:34:de
              WiFi Vcc 3.38, reset reason Unknown
              WiFi flash size 4194304, free heap 22792
              WiFi IP address 192.168.1.7
              WiFi signal strength -46dBm, reconnections 0, sleep mode modem
              Socket states: 0 0 0 0 0 0 0 0
              === Filament sensors ===
              Extruder 0 sensor: no filament
              === DueX ===
              Read count 1, 0.00 reads/min
              6/23/2020, 9:08:34 AM	Connection established
              6/23/2020, 9:08:22 AM	Connection interrupted, attempting to reconnect...
              HTTP request timed out
              6/23/2020, 9:08:13 AM	Connection established
              6/23/2020, 9:07:45 AM	Connection interrupted, attempting to reconnect...
              HTTP request timed out
              
              1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by

                What browser are you using? Can you try clearing the cache and trying a different browser?

                Z-Bot CoreXY Build | Thingiverse Profile

                makskrundefined 1 Reply Last reply Reply Quote 0
                • 04mike40undefined
                  04mike40
                  last edited by

                  I have had a similar issue, however when I try to ping the IP address the terminal is listing I get a timeout. I've checked the info on my router and it has assigned this same IP address to the duet so I have no idea why it is not locating it. I am on a mac and have tried the above recommendations, also to no avail. Any ideas on what else I could try to diagnose the problem further? Apologies if this is in fact a different issue or something obvious I have missed.

                  FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 3.1.1 ELECTRONICS: Duet WiFi 1.02 or later FIRMWARE_DATE: 2020-05-19b2

                                                   USB is ready with "M122" in state(s) 0
                                                                                         Aux is idle in state(s) 0
                                  Trigger is idle in state(s) 0
                                                               Queue is idle in state(s) 0
                                                                                          Daemon is idle in state(s) 0
                                      Autopause is idle in state(s) 0
                                                                     Code queue is empty.
                                                                                         === Network ===
                        Slowest loop: 1179.23ms; fastest: 0.00ms
                                                                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                                              HTTP sessions: 0 of 8
                                                                                   - WiFi -
                                                                                           Network state is active
                                  WiFi module is connected to access point 
                                                                           Failed messages: pending 0, notready 0, noresp 0
                                           WiFi firmware version 1.23
                                                                     WiFi MAC address f4:cf:a2:5b:0e:d9
                       WiFi Vcc 3.38, reset reason Unknown
                                                          WiFi flash size 4194304, free heap 25944
                  WiFi IP address 192.168.0.32
                                              WiFi signal strength -66dBm, reconnections 0, sleep mode modem
                            Socket states: 0 0 0 0 0 0 0 0
                                                          ok
                  
                  1 Reply Last reply Reply Quote 0
                  • makskrundefined
                    makskr @Phaedrux
                    last edited by

                    @Phaedrux Im using Chrome and Firefox - same disconnections. I'm trying to use MS Edge - less disconnections, very rarely.

                    1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators
                      last edited by dc42

                      I don't think the "wifi reset reason unknown" is anything to worry about, because I am getting the same message from the RRF 3.2 beta build, and the connection to the machine is working reliably. But I will investigate the reason for it.

                      @04mike40, your WiFi signal strength reported by M122 -66dBm, which is quite low.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      makskrundefined 1 Reply Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators
                        last edited by

                        I've found the reason for the "reset reason unknown" message, and it's nothing to worry about. Somehow one of the lines in the reset reason table got deleted. I will fix this in release 3.2 and also in 3.1.2.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        makskrundefined 1 Reply Last reply Reply Quote 0
                        • makskrundefined
                          makskr @dc42
                          last edited by

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • makskrundefined
                            makskr @dc42
                            last edited by

                            @dc42 Hi. Ok, thank you for your help!

                            1 Reply Last reply Reply Quote 0
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