Received Duet2 WiFi with DOA WiFi



  • I have not been able to get my Duet2 WiFi to connect to WiFi. I downloaded and installed the 2.05 firmware package from https://github.com/Duet3D/RepRapFirmware/releases. When I send the command to star the wifi nothing happens. The little light on the wifi (where the antenna board sticks out) never lights up and I just keep getting the message "wifi module is being started"

    Here is the terminal output when I send M115:

    <M115 sent>         
    FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.03 ELECTRONICS: Duet WiFi 1.02 or later FIRMWARE_DATE: 2019-06-13b2
                                                                           ok
    

    Here's what I get when I send M552:

    <M552 sent>WiFi module is being started
                         ok
                           <M552 S0 sent>ok
                             <M552 sent>WiFi module is being started
                                                         ok
                                                           <M552 sent>WiFi module is being started
       ok
         <M552 sent>WiFi module is being started
                                     ok
                                       <M552 sent>WiFi module is being started
                                                                   ok
                                                                     <M552 sent>WiFi module is being started
                 ok
    

    I will keep getting the same message an hour later when I check back.

    Anyone else run into this and solve it?
    Thanks,
    Preston



  • the m115 command says you did not update the firmware and are still on 2.03

    did you by chance just update the wifi firmware and not the duet firmware as well?

    see
    https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware
    you need to send M997 S0 and M997 S1 to update both



  • I'm so sorry. I didn't mean to mislead. These are screenshots of what I got before I upgraded. After upgrading I get the same results (except it does show "...FIRMWARE_VERSION: 2.05...).



  • @prestonthayne

    FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.05 ELECTRONICS: Duet WiFi 1.02 or later FIRMWARE_DATE: 2019-12-13b1
                                     ok
                                       WiFi module is being started
                                                                   ok
                                                                     WiFi module is being started
                 ok
                   WiFi module is being started
                                               ok
                                                 WiFi module is being started
                                                                             ok
                                                                               WiFi module is being started
                           ok
                             WiFi module is being started
                                                         ok
                                                           WiFi module is being started
       ok```


  • User M122 to verify wifi firmware version. (and see if you can have your terminal interpet line feeds (LF) as new lines, makes it easier to read)

    If your wifi version is 1.23 then try

    ;enable wifi debug
    M111 P14 S1
    ;clear old wifi
    M552 S-1  G4 S1
    M552 S0   G4 S1
    M588 S"*" G4 S1
    ;add new wifi
    M552 S-1  G4 S1
    M552 S0   G4 S1
    M587 S"enterssid" P"enterpasskey"
    ;start wifi
    M552 S1
    

    (if you type the commands by hand you can skip G4 S1 and just wait a second or two between each command, and skip the lines starting with ;, if you copy and paste you can include it all.)



  • @bearer said in Received Duet2 WiFi with DOA WiFi:

    thank you so much for your response and help. When I send M122 I don't see anything that indicates wifi firmware version (printout below). I also tried to send the commands that you suggested and when I send the M588 command I get "M588: Failed to reset the WiFi module to factory settings". I then tried M552 and it still gives "WiFi module is being started"

    M122 response:

    === Diagnostics ===
    RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05 running on Duet WiFi 1.02 or later
    Board ID: 
    Used output buffers: 1 of 24 (1 max)
    === RTOS ===
    Static ram: 25712
    Dynamic ram: 93428 of which 0 recycled
    Exception stack ram used: 256
    Never used ram: 11676
    Tasks: NETWORK(ready,1876) HEAT(blocked,1232) MAIN(running,3824) IDLE(ready,160)
    Owned mutexes:
    === Platform ===
    Last reset 00:04:13 ago, cause: power up
    Last software reset time unknown, reason: User, spinning module GCodes, available RAM 11612 bytes (slot 0)
    Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
    Error status: 0
    Free file entries: 10
    SD card 0 detected, interface speed: 20.0MBytes/sec
    SD card longest block write time: 0.0ms, max retries 0
    MCU temperature: min 42.9, current 48.7, max 49.0
    Supply voltage: min 1.4, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no
    Driver 0: ok, SG min/max not available
    Driver 1: ok, SG min/max not available
    Driver 2: ok, SG min/max not available
    Driver 3: ok, SG min/max not available
    Driver 4: ok, SG min/max not available
    Date/time: 1970-01-01 00:00:00
    Cache data hit count 392271515
    Slowest loop: 100.44ms; fastest: 0.05ms
    I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
    === Move ===
    Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
    Bed compensation in use: none, comp offset 0.000
    === DDARing ===
    Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
    === Heat ===
    Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
    === GCodes ===
    Segments left: 0
    Stack records: 2 allocated, 0 in use
    Movement lock held by null
    http is idle in state(s) 0
    telnet is idle in state(s) 0
    file is idle in state(s) 0
    serial is ready with "m122" in state(s) 0
    aux is assembling a command in state(s) 0
    daemon is idle in state(s) 0
    queue is idle in state(s) 0
    autopause is idle in state(s) 0
    Code queue is empty.
    === Network ===
    Slowest loop: 0.17ms; fastest: 0.00ms
    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
    HTTP sessions: 0 of 8
    - WiFi -
    Network state is starting
    WiFi module is disabled
    Failed messages: pending 0, notready 1, noresp 0
    Socket states: 0 0 0 0 0 0 0 0
    ok
    

  • Moderator

    Download these two files and place them on the SD card in the /sys folder with your PC.

    https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2CombinedFirmware.bin

    https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/DuetWiFiServer-1.23.bin

    Rename DuetWiFiServer-1.23.bin to DuetWiFiServer.bin

    https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/DuetWebControl-SD-2.0.7.zip

    Extract this zip file to the /www folder.

    Now put the SD card back in the duet and power up via USB and send M997 S0:1 in the console to install the main and wifi firmwares.

    Then send M122 again after it reboots and post the result.



  • @Phaedrux Thanks for your suggestion. I followed your directions and it looks like the sub-version did change from 2.05 to 2.05.1. I however still get the same results.

    M122
    === Diagnostics ===
    RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet WiFi 1.02 or later
    Board ID: 
    Used output buffers: 1 of 24 (1 max)
    === RTOS ===
    Static ram: 25712
    Dynamic ram: 93428 of which 0 recycled
    Exception stack ram used: 304
    Never used ram: 11628
    Tasks: NETWORK(ready,1876) HEAT(blocked,1232) MAIN(running,3824) IDLE(ready,160)
    Owned mutexes:
    === Platform ===
    Last reset 00:01:02 ago, cause: power up
    Last software reset time unknown, reason: User, spinning module GCodes, available RAM 11612 bytes (slot 0)
    Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
    Error status: 0
    Free file entries: 10
    SD card 0 detected, interface speed: 20.0MBytes/sec
    SD card longest block write time: 0.0ms, max retries 0
    MCU temperature: min 40.1, current 47.1, max 47.1
    Supply voltage: min 1.4, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no
    Driver 0: ok, SG min/max not available
    Driver 1: ok, SG min/max not available
    Driver 2: ok, SG min/max not available
    Driver 3: ok, SG min/max not available
    Driver 4: ok, SG min/max not available
    Date/time: 1970-01-01 00:00:00
    Cache data hit count 93718842
    Slowest loop: 0.16ms; fastest: 0.05ms
    I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
    === Move ===
    Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
    Bed compensation in use: none, comp offset 0.000
    === DDARing ===
    Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
    === Heat ===
    Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
    === GCodes ===
    Segments left: 0
    Stack records: 2 allocated, 0 in use
    Movement lock held by null
    http is idle in state(s) 0
    telnet is idle in state(s) 0
    file is idle in state(s) 0
    serial is ready with "M122" in state(s) 0
    aux is idle in state(s) 0
    daemon is idle in state(s) 0
    queue is idle in state(s) 0
    autopause is idle in state(s) 0
    Code queue is empty.
    === Network ===
    Slowest loop: 0.16ms; fastest: 0.00ms
    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
    HTTP sessions: 0 of 8
    - WiFi -
    Network state is disabled
    WiFi module is disabled
    Failed messages: pending 2779096485, notready 2779096485, noresp 2779096485
    Socket states: 0 0 0 0 0 0 0 0
    ok
    M552 S-1
    ok
    M552 S0
    ok
    M588 S"*"
    M588: Failed to reset the WiFi module to factory settings
    ok
    


  • edit: seems to be normal output of M122 after M552 S-1. So first try M552 S0 then M122

    if still the same, then go with:

    could you run M552 S-1 then M111 P14 S1 followed by another attempt at M997 S1 and post what happens?



  • @bearer

    M552 S-1
    ok
    M111 P14 S1
    Debugging enabled for modules: WiFi(14)
    Debugging disabled for modules: Platform(0) Network(1) Webserver(2) GCodes(3) Move(4) Heat(5) DDA(6) Roland(7) Scanner(8) PrintMonitor(9) Storage(10) PortControl(11) DuetExpansion(12) FilamentSensors(13) Display(15)
    ok
    M997 S1
    Trying to connect at 230400 baud: 
     failed
    Trying to connect at 115200 baud: 
     failed
    Trying to connect at 74880 baud: 
     failed
    Trying to connect at 9600 baud: 
     failed
    Error: Installation failed due to comm write error
    ok
    


  • to quote Monty Python "its dead, thats whats wrong with it"



  • @bearer said in Received Duet2 WiFi with DOA WiFi:

    to quote Monty Python "its dead, thats whats wrong with it"

    Not just "mostly dead?"



  • I'll defer to the Duet people for the final word, but seems the wifi module has ceased to be; its not even connecting to the bootloader. (If the wifi module is okay then the uart on the main processor is toast, either way, RMA methinks)



  • @bearer Thanks for your time and expertise (and trip down Python memory lane). I will wait to hear what the Duet people have to say.


  • Moderator

    When and where did you purchase the Duet Wifi?



  • @Phaedrux I purchased my board from MatterHackers on March 31, 2020. It took me a while to carve out the time to put it in my 3d printer and when I started to get ready to install it, I found that I couldn't get it to connect to my network. On May 4th I reached out to support @ matterhackers and wen't back and forth with them, trying several things to get it working to no avail. They then asked me to post on this forum because the CEO and Chief Designer needed to see a post here about defective boards.

    Thanks,
    Preston

    Here is the first email that I sent to support about this issue on May 4th:
    "I purchased a Duet 2 WiFi last month (Order #101-0000102-1607002) and am trying to set it up. I can’t get the WiFi to start up. When I sent the M552 S1 command in terminal it says ok, then when I send M552 it responds with “WiFi module is being started”. It keeps showing that forever (ok, actually I waited 30 min, but in computer 30 min might as well be forever) and the blue light on the wifi module never even blinks on. Incidentally, the WiFi module is quite hot to the touch.

    I’m not sure what to try to get the WiFi working. Please advise.

    Regards,
    Preston
    "


  • administrators

    @prestonthayne said in Received Duet2 WiFi with DOA WiFi:

    @bearer

    M552 S-1
    ok
    M111 P14 S1
    Debugging enabled for modules: WiFi(14)
    Debugging disabled for modules: Platform(0) Network(1) Webserver(2) GCodes(3) Move(4) Heat(5) DDA(6) Roland(7) Scanner(8) PrintMonitor(9) Storage(10) PortControl(11) DuetExpansion(12) FilamentSensors(13) Display(15)
    ok
    M997 S1
    Trying to connect at 230400 baud: 
     failed
    Trying to connect at 115200 baud: 
     failed
    Trying to connect at 74880 baud: 
     failed
    Trying to connect at 9600 baud: 
     failed
    Error: Installation failed due to comm write error
    ok
    

    Thanks for that report, it shows that uploading firmware to the WiFi module is not working. I am happy to approve a warranty replacement.


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