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CONSTANT AJAX disconnect errors

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  • undefined
    sairon
    last edited by 16 Oct 2017, 08:26

    I experienced the same issue on a new Duet Wifi I received this week. I recalled that I had similar problems with some devices in the past with WMM mode enabled on the router. And indeed, disabling it fixed the issue. I have a router running OpenWrt based distribution, which allows to enable/disable WMM on per-SSID basis. I'm not sure about other routers, such as those ASUS devices mentioned here, but I think it should be at least possible to toggle WMM globally to try if it solves the problem.

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      fma
      last edited by 16 Oct 2017, 08:52

      As I use an OpenWRT-based router, I'll give this a try! Thanks.

      Frédéric

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        JohnOCFII
        last edited by 16 Oct 2017, 14:43

        @sairon:

        I'm not sure about other routers, such as those ASUS devices mentioned here, but I think it should be at least possible to toggle WMM globally to try if it solves the problem.

        Interesting.

        One of my routers is an Asus RT-AC68P. The other is an older RT-N66R. The DuetWifi was attached to the RT-N66R. Both are running Asuswrt-Merlin 380.68_4

        I notice on the Wireless section - Professional tab there is an item labeled: "Enable WMM APSD" The choices are "Enable" and "Disable" I'm not sure if they mean enabled and disabled but both routers are in the default setting, which shows "Enable."

        Seeing that this setting has something to do with power saving mode and QoS, who knows - this could be related. I do not see a setting specific to just WMM.

        https://routerguide.net/wmm-apsd-on-or-off/

        John

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          sairon
          last edited by 16 Oct 2017, 15:00

          @JohnOCFII:

          Seeing that this setting has something to do with power saving mode and QoS, who knows - this could be related. I do not see a setting specific to just WMM.

          Yep, "disabling WMM" practically means "disabling WMM APSD". Even the page you've linked mentions that it can be linked to connection dropouts: "There are reported cases of mobile devices dropping connections when the WMM APSD options are turned on."

          As I said, it seems that disabling it resolved the issue for me, so it's worth a try if anyone faces the problem. Probably the worst thing that can happen is that they'll have worse battery performance on their mobile devices for the time of the test.

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            MiR
            last edited by 16 Oct 2017, 16:51

            This article:

            http://bbs.espressif.com/viewtopic.php?t=133

            mentions a parameter for esp8266 to disable powersave on the chip itself, at least when in client-mode.

            „You can use wifi_set_sleep_type to set sleep type for power saving and set NONE_SLEEP_T to disable power saving.“

            @David: Could this be worth a try?

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              dc42 administrators
              last edited by 16 Oct 2017, 17:56

              I looked at this before and I think it defaults to no power saving, but I'll check.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                MiR
                last edited by 16 Oct 2017, 18:47

                At least when I checked with sta_info about a week ago the module was reporting powersave capability to the AP

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                  Jarery
                  last edited by 17 Oct 2017, 00:41

                  turned off WMM APSD
                  So far 2 hours into a print. Not a definitive answer yet, but so far id say looks promising…
                  As I wrote this I went back and saw pink screen "ajax error" timeout, but was able to immediately reconnect with connect button.

                  Will continue testing

                  Edit: disconnected 5 min later, now can't reconnect....back to square one..

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                    fma
                    last edited by 19 Oct 2017, 15:07

                    I also turned off WMM. So far, no disconnect…

                    Frédéric

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                      KeeganB
                      last edited by 20 Oct 2017, 01:28

                      Im running a Tenda AC18 and it doesn't look like I have any WMM options, that I can find.

                      Artemis
                      Rostock Max v2
                      Orion

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                        Jarery
                        last edited by 20 Oct 2017, 17:30

                        I have the WMM turned off, and I continue to have the issues.
                        It does sound like the right path of investigation though.

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                          fma
                          last edited by 20 Oct 2017, 17:37

                          In fact, me too 😞

                          Frédéric

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                            KeeganB
                            last edited by 22 Oct 2017, 21:30

                            Oddly, my Duet no longer shows up under my list of connected clients in my router admin control.

                            Ideas?

                            Artemis
                            Rostock Max v2
                            Orion

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                              T3P3Tony administrators
                              last edited by 22 Oct 2017, 23:22

                              did you recently update your router firmware?

                              www.duet3d.com

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                                KeeganB
                                last edited by 23 Oct 2017, 00:06

                                @T3P3Tony:

                                did you recently update your router firmware?

                                No.

                                But I did just updated to the Wifi Server 1.20alpha1+1 and it is showing in my list of clients again.

                                odd.

                                Artemis
                                Rostock Max v2
                                Orion

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                                  KeeganB
                                  last edited by 23 Oct 2017, 00:18

                                  and…. disconnects

                                  Wifi Server 1.20alpha1+1

                                  Artemis
                                  Rostock Max v2
                                  Orion

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                                    KeeganB
                                    last edited by 23 Oct 2017, 00:58

                                    [c]8:56:21 PM Disconnected.
                                    8:53:51 PM Connection established!
                                    8:51:30 PM Disconnected.
                                    8:51:08 PM WiFi module stopped
                                    8:51:08 PM Connection established!
                                    8:44:11 PM Disconnected.
                                    8:43:10 PM M0 H1
                                    Printing paused[/c]

                                    y'all, I'm losing my mind over here.

                                    Artemis
                                    Rostock Max v2
                                    Orion

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                                      dc42 administrators
                                      last edited by 23 Oct 2017, 06:33

                                      Did the "wifi module stopped" message happen because you sent a M552 command to stop it, or spontaneously?

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        KeeganB
                                        last edited by 23 Oct 2017, 13:15

                                        @dc42:

                                        Did the "wifi module stopped" message happen because you sent a M552 command to stop it, or spontaneously?

                                        Probably b/c I sent the command to stop/start it, but honestly the disconnects were so bad and so frequent last night, I can't remember.

                                        To even use the printer last night I was running M552 S-1/S1 pretty much any time I needed to access DWC because even if it had only be a couple of minutes it would have already disconnected.

                                        If you have an exact set of steps you'd like me to walk through, I'm happy to try ANYTHING.

                                        Also, even during the times that it is connected, it is not showing up as a connected client in my routers admin utility.

                                        Artemis
                                        Rostock Max v2
                                        Orion

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                                          dc42 administrators
                                          last edited by 23 Oct 2017, 13:49

                                          If it is connected but not showing up in your router's admin page, that is a problem with your router. You may need to refresh your router's admin page.

                                          I'll be releasing a new firmware version soon that displays the wifi module sleep mode, along with a patched wifi module that doesn't sleep at all.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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