Motors doesn't work on drives from Duex 5
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@fcwilt
Ok, thanks a lot for your time and effort!
The board is mounted on brass extenders for PC motherboards, extra tall so there should be enough clearance.
Hmm maybe I can find another ribbon cable just for trying something…I’ve never used the </> button, only knew about the ‘’’
I'm not stupid, I'm just unlucky when I try figuring it out.
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Did you check to be sure there was no continuity from power in (positive or negative) to the metal plate?
Frederick
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@fcwilt
Yes, nothing there.
0V
0.L ohm
Have measured at multiple locations (+/- on Duet, Duex and PSU) -
@eken said in Motors doesn't work on drives from Duex 5:
Hmm maybe I can find another ribbon cable just for trying something…
Does the ribbon cable have continuity on all it's pins?
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@phaedrux
Yes it has.
So I didn’t bother looking for another cable to try with. -
@eken said in Motors doesn't work on drives from Duex 5:
@phaedrux
This is a "new" Duex, ordered it 13 months ago and installed it this week.When and where was the Duex purchased?
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@phaedrux
End of 11/2 2021, RepRapPro.me -
It would be out of warranty, but seeing as it hasn't been used until now, and the issue seems to be that the Duex is not being detected at all, I think we should cover it under warranty.
Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.
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@phaedrux
Thanks for the reply!
I’ve sent an email now. -
@phaedrux
Recieved my new Duex yesterday and work out just great now!
Now I'm off to get use of some 3-point-independent-z-motor-super-mega-heavy-duty-auto-bed-leveling
Thanks for your help and thanks to Duet-team and reprappro.me for the quick handling of the warranty case!
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Glad you're up and running now.
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